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I paid for quite a sum and it was definitely NOT worth it. Check-in problems I promptly made it to the hotel at 2PM for check-in and all were prepaid through Kayak. The front desk said that my reservation was not logged in their system and they had to check how they can accommodate our family. After 1.5 hours of waiting, they finally gave us a room. Small room, ridiculously small windows Baguio is known for its picturesque views and having no view of it defeats the purpose in staying at this city. To illustrate, the windows were about six inches in height and 5 feet in length. You can barely see anything! To make matters worse, the windows were positioned at the corridors with no real outdoor view. No facilities Aside from a small lounge and the restaurant (and playground), that was pretty much it. You'd be better off staying at a transient house maybe. Overpriced This room comes with no view, no air-conditioning. What more can't you ask for??
Staff members exceeded our expectations, they were friendly, courteous, attentive. World class services indeed. The location was superb, very relaxing, cozy & homey feel. My husband was delighted, I was proud of myself for choosing this hotel. None at all
We liked the place, the hotel and the location. We missed the restaurants.
Courteous staff, clean rooms and surroundings. No swimming pool
centrally located, helpfull personel, great breakfast drinking water in the rooms would have been nice
Die zentral lage war optimal um die Stadt zu erkunden. Das Zimmer war zweckmäßig und ok Savebox war vorhanden. Klimaanlage war vorhanden und ok. Nachts ruhig und Betten waren gut. insgesamt nichts zu meckern. Das Frühstück dürfte ein wenig mehr Auswahl bieten. Obst wurde leider nur in minimaler dekorativer Form dargeboten. Kornflakes und Milch wären wünschenswert.
Good sized family room we could fit ourselves plus 4 teenagers in. Could obtain your free breakfast up to 9 PM! We didn't have to get up early to eat if we didn't want to. Getting woken up early one morning and told to move my car because the security guy didn't have me park it correctly the night before. Very limited breakfast. No view in the family rooms.
was expecting a lot more. lobby was nice and totally deceiving, coz the rooms are awful! The room were dirty and moldy. The toilet was positioned right in front of the sink, so you had to lean over the toilet to use the sink. Mold all over the bathroom and not just the shower, but all over the bathroom. the mirror was so badly damaged, that the back was pealing off and did not reflect. This room was way over priced in addition to the room it self. The room was really absent of any design and comfort, just some old stained mattresses. This room should not go for more than 550 pesos a night and i paid some where around 2400 pesos a night to continue, i reserved the room for 5 days coz the pics made the room look so much nicer... needless to say... i left after the first night and lost the rest of the money i paid... that i think is the scam, you cannot get your money reimbursed if you leave early.
I was woke at 07.00am for some reason i asked why this happened and never got a answer form any of the staff which i am still waiting for and will never get so i wont be back.
i just did not have any idea as to where really the hotel was located as we arrived at nightfall and the Baguio City streets are really very poorly lighted. But after asking around, we found the El Cielito Inn. I consider the location good after all. And for such a short stay that we had, the Inn is very reasonably priced and the amenities are very fair. I would really recommend this hotel ! I think that the personnel in their restaurant should have more training as to how they should serve and how they should present the food.Also, the personnel should be more knowledgeable about the set up of their restaurant and how to deal with credit cards etc......
Staff and service shower head needs to be replaced