Hotels in Rom

Positiv:: Fabulous staff who couldn't do enough for us. The concierge, Anna, and Chiara, who checked us in couldn't have been more helpful during our stay. The hotel was immaculate and the gardens, beautiful. We felt very much taken care of on a very personal level. Thanks so much much for such wonderful service. We will definitely return.

Negativ:: It's a little away from the city but the hotel shuttle bus runs an excellent service. And besides, if we were in town, the room sizes wouldn't be as decadent.

Positiv:: beautiful big room nice support staff

Negativ:: bad location far from city center hotel charges you for everything

Positiv:: ilike the SPA and view

Negativ:: the way of dealing with the staff specially concerage and room service they are very bad as 5 star hotels

Negativ:: If this hotel was anywhere else but in Rome, you would consider it old and run down. The furniture in the guest rooms is ancient and the decore is very tacky. They are trying to go for some "original decore" look, but unless they want to tell me that Julius Caesar stayed there himself it's not working. The furniture in the guest rooms are not "antiques"; they are just old.... Sadly I'm not sure there's much better in Rome. The city seems to get away with never having to remodel, update, or provide any amenities under the disguise of being "authentic." Their "concierge" is useless. Other than showing you a map of the city and telling you how to get to the Vatican, they cannot/will not do anything to actually help you. They are really just untrained and glorified bellmen. Not what you would expect from a purported "luxury" hotel. Finally, they seem to think that using the pool is an optional amenity. There's a charge if you want to sit anywhere by the pool. Chairs and beds are not free. What mutil-star hotel charge to use their pool??? That's the stupidest thing. The result is that everyone is forced to sit in a circle around the edge of the pool or to lay down on the concrete.

Positiv:: War hier schon einmal und habe meinen Aufenthalt beide Male genossen. Das Personal an der Rezeption war angenehm und hilfsbereit. Ausgezeichnete Lage. Innerhalb von 5 Minuten zu Fuß vom Hauptbahnhof RomaTermini. Das Zimmer hatte eine großzügige Größe für europäische Verhältnisse, ein großes Badezimmer. Würde auf jeden Fall wieder dort übernachten.

Positiv:: The Hotel was beautiful and the details were well thought out and I was impressed with Boscolo Exedra.

Negativ:: Be very careful if you book this hotel through a third party booking service. They did not honor my booking and the entire check in was long and delayed. The Hotel Boscolo charged my credit card that I gave them for incidentals even after I showed and emailed them the copy of the booking. Very frustrating and I am still dealing with it weeks later.

Positiv:: The service was amazing from the bell boys to reception as well as the dining area. The hotel was in immaculate condition. I don't believe the photos on the internet did the hotel any justice.

Positiv:: Clean bathrooms with nice toiletries Cool rustic feel of hotel; lobby area was relaxing especially after a long day of walking around; Concierge was very helpful in planning activities; Good central location; close to Roma Termini

Negativ:: Cable wasn't very functional; had to call for help a couple of times.

Positiv:: This beautiful hotel is centrally located. My room was upgraded on the 3rd floor mezzanine where the ceilings were 2 stories high. Amazing The reception, concierge, servers, and restaurant hostess were all very nice and helpful - despite my sad attempt at speaking Italian! I will be back soon!!

Positiv:: Great location and clean room. Hotel Employee was very helpful, she brought rolls and coffee every morning. We would stay there again.

Positiv:: Location. Also, Alberta was great and helpful.

Negativ:: It was noisy at night. Breakfast is not much for 5 euro per person but I guess that's italy where you get croissant and coffee for breakfast.

Positiv:: Ich habe wirklich genießen Sie Hotel, die Zimmer waren schön

Negativ:: Sauber weniger das Bad

Positiv:: Restaurant Kellner

Negativ:: Rezeption Die Dame an der Rezeption mit sehr schlechter Einstellung Hat versucht, Slogan zu nutzen (unsere Rolle in eourp! !) versucht sie ihre Gäste zu bewerten? ? ? ! !!

Positiv:: Die Zimmer waren sehr schön eingerichtet. ausgestattet mit sehr komfortabler Bettwäsche. Das Personal war sehr aufmerksam. Wir werden auf jeden Fall bei unserem nächsten Besuch in Rom hier übernachten.

Positiv:: Convinient

Positiv:: Pretty much everything was great but some small amenities wasn't available when asked for. Room didn't have iron and board. It's a 5 star hotel eveything should be available when it comas to Small amenities which are even. Available at 4 star hotels. Had to ask for toothpaste a 2nd time and then it was provided. Otherwise staff was really helpful and friendly which is very important.