H10 Roma Citta

Positiv: new room, clean, and friendly staff

Negativ: Wifi and internet access are slow

Four stars but no one carries your bags and the room service guy had an attitude It does not merit a four stars that is for sure What irked me the most was the attempt the creepiest lady at the front desk tried to pull on me She stated that I needed to pay more because cofee had spilled in the sheets I laughed and laughed about the charge and refused to pay I found this behaviour imbecilic And this was in check out The rest of the way was excellent But the checkout made me think Can you trust Italian hotel operators ????? My experience is not This one is the second time I have problems on checkout with Italian hotel operators Maybe it is In the culture Be carful with your money at this hotel

Positiv: Clean rooms

Negativ: On checkout the hotel staff wanted to charge me for all sorts of dark charges like bed cleaning etc I thought it was a scam by the hotel staff that latter they would reverse to keep the money The rest of the staff was nice