New York Hotels

Make sure you don't get a room next to the hotel HAC units, they are noisy

The Waldorf-Astoria was everything I expected it to be -- old fashioned elegance with modern amenities and the most attentive staff, from the valets to the front desk to the concierge to the housekeepers in the hallways. Everyone was wonderful. The location was great -- a few short blocks from Rockefellor Center and St. Patrick's and Grand Central and Central Park. I've had family and friends recommend the Marriott Marquis in Times Square, but I definitely preferred the location on Park Avenue -- bagels and coffee and slices of pizza and formal dining of all kinds all within a block or two on the east side. Just perfect.

The air conditioning could have been a little crisper. It felt like it wasn't taking all the humidity out of the air. (Our sheets felt damp. Cool, but damp.) Other than that, I loved every bit of our stay.

Located close to Times Square and the theater district.

Not enough electrical outlets in the room.

Location is good

Staff was not friendly for the most part. Bathroom looked not clean. No fridge or coffeemaker. Got stuck in elevator twice. Took over a hour to get restaurant address from front desk. No doorman help getting taxis. Have stayed there before, but this will be the last time.

Executive lounge had a very nice breakfast with hot chocolate and cappuccino machines. Great pizza at bar. Good location.

Lighting in rooms were very dim.

Staff was attentive and helpful

Cleanliness was so-so, especially in bathroom, that could enjoy the visit of a plumber

location was very good. I like the windows open. great feature. I love fresh air. big plus

room needed repairs. needed light buds. Bathroom sink clogged. poor lighting in bathroom. light fixture over bed was broken. Tub had burn marks on the rim of tub. No tissues in bathroom. missing top on faucet. Sould not be called "President" not true!!!

Location

Seemed run down, appliances sucked

The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Leaving!

Location was perfect . Check in and check out is very easy and staff was very friendly .

We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

The lobby is nice

Changed my room for $50 a night to get a roll away bed. Then the roll away would not fit so had to sleep on the floor ! Should have kept old room! Not happy!!

Lobby was pretty, renovations are nice. Check in staff was friendly. Lobby bar was convenient when open in the evening.

The walls are thin - loud at night. Seemed to be understaffed at points, especially at the baggage check and pick up area on a Sunday. Housekeeping needs more authority - couldn't replenish CUPS in the room, or a face clothe that was missing- they should be allowed to hand those out without calling someone!

Die Lage war perfekt für meine Bedürfnisse. Das Personal war super.

Die Zimmer waren klein. Fitnesscenter war schlecht ausgestattet.

The room was very large for a New York room. We had a decent view, even though we got a pretty cheap room. The room was spacious with plenty of charging outlets. There were plenty of common areas to sit. The market was very reasonably priced and had delicious sandwiches, coffee, etc. The staff was friendly and professional. The location was outstanding for going to the theater or going to central park. Tip - park your care across the street at 888 7th Ave. Icon parking garage using a coupon. It's much cheaper than the hotel parking, and couldn't be closer.

My room was definitely more spacious that other hotels I have been in the city. It's located at a very good spot in the city, easy to get around. The bathroom looked like it was recently done.

The lobby staff members weren't super friendly. The elevators weren't too big. They don't give you much blanket unless you specifically ask for it.

This was my daughters special BDay and our first time to NY. We were greeted by Muhammad. He was very cautious and took care of us quickly (employee of month quality). Great job. The room was well layed out for being one of the smaller rooms. But it was super nice and the view great. We had a phenomenal view from the 35th floor of the empire state building. It was better than I expected when I booked the room in Oct for the BDay girl and Westminster Dog Show. The location cannot be beat... 1/2 NY block from Penn station, Madison Square Garden, and 4 blocks from Time Square and Bryant Park. Helped make our vacation great!!

The only thing we did not like was the bed. We are used to nice pillow tops... these were harder than we would pick.

Really affordable, great location and a classic building make it an enjoyable stay. Room was clean and everything.

Bathroom was a little outdated, and that goes for the building too the hallways look very 70s, but then again its very affordable so its not a big deal.

Quiet and comfy. The beds are soft. Everybody was nice and welcoming.

Nothing

The subway was right outside. Free wifi in the rooms unlike the last time I was there.

There was a change in my flight and I arrived a few hours earlier. After inquring about early check-in I was told to leave my number and I would get a call when a room became available. 3 hours later waiting In the lobby I got up to check on the status and they had a room for me. An hour before regular check in.

This was our third stay at the Time over the last 5 years and we've never been disappointed. Especially for the price! Staff was super friendly; comfy, modern room; great location in the theatre district and time square; room service breakfast (from the Serafina) was excellent

Only annoyance was that there was a sign at check in offering 20% off breakfast for guests; so we ordered accordingly, only to find out that room service wasn't eligible. If the food wasn't delicious we probably would've made a bigger stink about it

Great location, and wonderful staff

Overpriced for such small and unclean rooms. Our window was broken and we could hear everything at night, which in Times Square is loud and at times unbearable.

Great location. Large rooms. Very quiet.

Rooms are older. Firnishing are worn out. Bar in the lobby has only basic drinks and bottom shelf wines.

I loved the size and cleanliness of the rooms and the location of the hotel.

I didn't like that you needed to take an elevator to the lobby and then another to the room. While there it seemed like only a few elevators were working and the hotel was crowded because of superbowl weekend. There was no decent lounge or gift shop.

Simply adored the view from my room on the 33rd floor.

Didnt like the fact that the pool was listed every where as if it were open. Well after a few attempts to access it I found a housekeeper that informed me that the pool hasnt been open to guest in a few months. Highly disappointed!

Our room was newly renovated and gorgeous.

The room service guy was a little indiscreet

I liked lobby

My room door was beat up looking. Shower made lots of noise as if something was wrong with the pipe. Just too small and not clean enough

the unusual and chic hotel decor...the availability of restaurants and bars on the premises

the rooms are a bit small

Staff was amazingly attentive.

No ice on floor

Excellent facilities, clean rooms, great location, right in the heart of Manhattan.