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A well thought out room layout (jr suite) and everything clean and working. Very friendly employees. An effortless hotel experience where you can tell they are sweating the details. it's not a great room lobby hotel and the views aren't city vistas. But if you value functional comfort Trump Int'l is the best value at the higher end of NYC hotels.
In addition to the beautiful suite and comfortable bed the hotel staff makes the guest feel welcome and at home. I highly recommend this hotel if you want luxury, a feeling of warmth and friendliness, and safety.
My wife and I were in town for an awards ceremony and wanted to have a special first class stay near Central Park. The hotel was so nice and the staff were friendly and very accommodating. They even provided us with a limo ride to our event with just a quick call to the front desk. Everything was first rate and the room, view, and decor was very upscale adding to the New York experience. The location was within walking distance to all the best shops, dining, and attractions so that we did not need a cab while we were there. The best part was a view of central park and the room was very quiet with no typical street noise or horns blowing during the night.
Great location, bed was comfortable, TV was nice, clean for age of hotel, sheets and pillows were comfortable. Very Dated! Poor quality construction. bathroom WAY TOO SMALL. Bedroom HOT, Living Room FREEZING! Asked to fix 3 day in a row...finally changed rooms.I could NOT HAVE BEEN FIRST? Old towels, cracked toilet, dated fixtures. $70 half bottle wine?
Lage Zu alt und das Zimmer war zu klein
Personal am Empfang war sehr freundlich und hilfsbereit. Betten sind angenehm. Unser Zimmer im 3.Stock strassenseitig war extrem laut. Die Fenster sind nicht gut isoliert. Alternative war keine möglich. Zimmer für 3 Personen zun klein. Wenig Ablage für Kleidung. Unter diesen Bedingungen kann ich das Hotel nicht empfehlen.
Es ist ein sehr schönes Design-Hotel. Es lohnt sich, ein größeres Zimmer zu nehmen.
Schlechter Zustand der Fluren; nut zwei Fahrstühle von vier funktionierten und waren dazu furchtbar langsam.
zentrale Lage, komfortables Zimmer, unsere Wünsche wurden berücksichtigt Klimaanlagen bei niedriger Außentemperatur viel zu stark auf Kühlung eingestellt (unverständlicherweise gleichzeitig der Eingangsbereich im Freien beheizt!!), etwas magerer Schinken statt nur fetttriefender Speck zum Frühstück wäre angenehm (Frühstück sonst hervorragend, vor allem Früchteauswahl)
Die schlechte Schallisolierung zu den Fluren und zur Strasse sind ein grosses Problem, da das Hotel wegen eines Nachtclubs im Haus und Restaurants im Erdgeschoss bis spaet in die Nacht laut ist. Die Nacht auf Thanksgiving bescherte bis 3h30 a.m. die ueblichen Besoffenen auf der Strasse und den Fluren.
Besonders gefallen hat uns die zentrale, aber dennoch ruhige Lage. (für New Yorker Verhältnisse. Tolle Dachterasse mit Louge Bar und Blick über New York. War eine sehr gute Wahl. Wir haben das Hotel wieder für November gebucht. Nein
Free Internet, Lage neben Central Park (zum Joggen gut), generell die Lage am Broadway Zu kleine Zimmer für den Preis, am Freitag und Samstag hat es ganz oben eine Disco (sehr laut, wenn man im 7. Stock wohnt)
Gute Lage am Centralpark, direkt gegenueber der Metropolitan Opera, abendlichen Gratis-Freiluftkonzerten Untere Stockwerke sehr laut durch zentrale Aircondition
Das Badezimmer war nicht Funktionell und sehr klein. Händewaschen sehr schwierig, da die Hände nicht unter den Wasserhahn passten. Die Dusche war undicht, nicht hygienisch, die Amaturen lose und schwer bedienbar.
Sehr freundliche Mitarbeiter die auch nicht so gut englischsprechenden Gästen weiterhelfen. Kleines aber bequemes Zimmer. Ansprechendes Ambiente. Wer gerne bei offenem Fenster schläft sollte ein Zimmer nach vorne raus nehmen da die Lüftung vom Nebengebäude recht laut ist.
Die Lage des Hotels ist super. Das roof top ist prima und man kann dort gut entspannen. Die Zimmer sind klein und die Möglichkeiten, seine Kleidung zu verstauen sehr gering (zwei Schubladen, sechs Kleiderbügel für ein DZ). Die Hotelmitarbeiter tragen keinerlei Namensschilder, so dass man nicht weiß, wer einem gegenübersteht und immer nachfragen muss.
Near central park Did not provide drinking water during breakfast, the lobby bathroom smelled like urine. Had to get room key programmed twice. Did not get clear cable reception on tv. Wifi too slow, resorted to own cellphone data.
Location and staff were great Too busy for such a small space, no closet, breakfast was horrible.
This guest did not leave comments about this hotel.
location construction, lack of breakfast area, size of bathroom
Although the hotel was under minor construction...It was quiet. Room was all brand new and super clean. Staff was beyond nice and helpful.Location was close to all. this hotel is a 12 out of 10. not at all..I will stay there again
Hotel has been recently renovated, so the rooms and bathrooms are clean, fresh, and new. The room was a good size and the bed comfortable. Great location if you need to be on the upper west side. Very close to Central Park. Bathroom was VERY small and uncomfortable. Only one elevator for the entire hotel, so a long wait or take the stairs.
The staff, especially Mo, were exceptionally helpful and friendly. Construction is still going on, and when done is going to be beautiful. It did not impede us in anyway. This location is fantastic for all ones NYC needs. Train close by also. Could use a bar in closet area to hang clothes. Maybe just overlooked during construction.
This guest did not leave comments about this hotel.
The location and cleanliness of the hotel was exceptional. The assigned room was very small; it was also dark, due to the low level (2nd floor) and the closeness of the adjacent building. Nevertheless, the room was clean and the bed was very comfortable.
The character The elevator and small rooms
Pool was fun. Staff was wonderful. Room was inexpensive. Location was great. Room 905 -- private bathroom was nice for us traveling as a father and son. Very Spartan. Feels like an old apartment building or dorm room -- room floor is linoleum, tile is old, windows are old. The room felt clean, but there is grime in the corners.
Location was excellent and price was affordable. $2 to store a bag was reasonable and security staff assisted with that cheerfully. Perhaps it was an off day, but the 8th floor had a pervasive odor that was unpleasant to say the least. I also was cursed with untidy floor mates who messed up the bathroom and this wasn't cleaned during the 14 hours I was sharing it. The front desk also had an indifferent attitude while checking in - almost as if my presence was disturbing their other plans for the evening. I am pretty tolerant of shared facilities and budget properties in NY, but overall this experience managed to fall even below those standards. I enjoyed my stay at the East Side Y last year, but this stay at the West Side Y left a lot to be desired.
The location was perfect as we were across the street from Central Park, close to Lincoln Center, Columbus Square, and other great cites in the city. The staff was very friendly, and I appreciated the fact that there was a security desk in the lobby. The beds were surprisingly comfortable for being bunk beds and the room was very quiet as our window faced away from the street. The shared bathroom and showers were a bit of a challenge, but, considering the price, wasn't too bad just inconvenient.
Wow! to the location and gym facilities. With just a few small fixes, this could be a great (NYC inexpensive) place to stay. There was no facecloth provided There were ZERO coat hangers in the closet in my room, despite lots of space for them. One of only three showers in the only male bathroom on the 9th floor was broken (the water control handle was broken off) and could not be used. Your wifi network system blocks all access to destination port 465, ie SMTP, one of the oldest and most basic protocols on the Internet. Yes, many people get their mail through the web (http) nowadays, but many of us don't, and there's no security or other reason to block ssh, ntp, smtp, etc ports. First day, there was no shampoo nor conditioner in my room Second day: there was conditioner but no shampoo in my room. There was no water fountain / source of drinkable water on the floor (bathroom taps sprayed). On two cold days in late April, the room was too hot at night.
Best location Bed is not comfortable
It's very closed to the central park. The bath shower is old and hard to be used.one of the shower's ceiling is leaking.And it's not convenience to use the hair dryer.What's more, I lost my pajamas at at the hostel.It just disappearred in my room.And the housekeeping said they may take it as the laundry.This is redicules!
I like the comfort of just walking around the city and close to subway stations, shopping area, central park and others. Staffs are very good and accomodating except the guards coz i saw a woman with stroller and baby with bags and they dont even care to open the door. I dislike other guests who does not care about other guests esp in the middle of the night.
The whole place in general is very safe and monitored. So the safety problem doesnt really exist there. The windows open to provide fresh air. Lots of bathrooms. Easy area to get out of and get to whereever you need to be. However, they have a curfew, a human body limit per room and will try to charge you for as much as possible during your stay. I had to rent a DOUBLE bed room because i had a friend stay over (which apparently isnt allowed). No food, only 99c soap to shower with and no ventelation in bathrooms. staff is rude at any chance they get and the other guests staying there weren't any better. They even charge you per bag if you want to leave your bags in the locker room.
Good value and great location. Great staff and security as well. Clean sheets and passable furniture. This is definitely an alternative to the el cheapo rooms in the East Village and felt safe at all hours. I would recommend this place again when traveling on a tight budget. The glass shower doors afford no privacy when showering. Don't know how the women's showers are configured, but for the guys, it's three next to each other across from the sinks/mirrors. I was brushing my teeth at the mirror facing the mirror and the guy behind me in the shower was, well I had to close my eyes. Also be advised that this is a really nice hostel, so expect loud kids late into the night. However, never enough to wake me up (I was there for five nights).
Sheets and a blanket was a pleasent surprise! Also cleaning every day was luxury thing. Room was warm and the hallways were in good condition. Bed was comfy too. Staff in helpful and you can enter the guesthouse anytime. The toilet at the 9th floor is hidious. There was some little bugs flying, I thought that okay whatever, but when I saw a cocroach I thought this is too much. You can use the swimming pools showers and toilets, they are renovated and in excellent condition.
Excellent location near Central Park, close to subway stops. One of cheapest places to stay in NYC. Single room had AC, small flat screen TV, desk and chair. Free wifi that works fairly well. Can store luggage before checking and after checking out for $2 per bag. Can use Y facilities, gym, pool, etc. Communal bathroom is usually a mess. Water on floor, sinks stopped up and horrible smell. Sometimes noisy with slamming doors so bring ear plugs just in case
Noisy: banging through the night. Cleaning staff did not respect do not disturb sign on door knop