Hotels in New York nahe Broadway

The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Leaving!

Location was perfect . Check in and check out is very easy and staff was very friendly .

We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

Nothing

No heat in room. They fixed it once, it was broken again when I returned from dinner. Had to request extra blankets to avoid freezing.

The main entrance was unbelievable with the water on the top and the front desk staff was really friendly

Ridiculous charge for a bottle of water

Asked for two days to turn down the heat.. Room temp said 65. Maintenance had it at 82. Slept with the window open. Unbearable for two nights. Finally brought me Fans night 3. For $400 A Night think they could get it fixed.

Overall staff was friendly.....BUT

Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!

Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.

Location

Room is extremely small

Staff went out of its way to be friendly and helpful. Great location if you want to be by Times Square. Great lobby to meet someone and the bar/restaurant is convenient. Room might be a little small for 2+ people, but fine for one person.

The only negative I can think of is that there was no drawer to put clothes so I had to live out of the suitcase (there is a closet to hang some clothes)

Great location. Large rooms. Very quiet.

Rooms are older. Firnishing are worn out. Bar in the lobby has only basic drinks and bottom shelf wines.

I loved the size and cleanliness of the rooms and the location of the hotel.

I didn't like that you needed to take an elevator to the lobby and then another to the room. While there it seemed like only a few elevators were working and the hotel was crowded because of superbowl weekend. There was no decent lounge or gift shop.

Located close to Times Square and the theater district.

Not enough electrical outlets in the room.

Location is good

Staff was not friendly for the most part. Bathroom looked not clean. No fridge or coffeemaker. Got stuck in elevator twice. Took over a hour to get restaurant address from front desk. No doorman help getting taxis. Have stayed there before, but this will be the last time.

The decor was cute.

When we went to check-in, the person at the desk couldn't find our reservation (which we placed through Kayak). So he had me show him my confirmation email via my phone. Okay, sure, that's fine. But then he made me email the confirmation to his personal email because he said their accountant would need it.... It was bizarre. I checked that confirmation email up and down later on to make sure there was nothing he could use to steal my identity or commit credit card fraud. Anyway, forwarding my confirmation email to the clerk's personal email just seems very messy and unprofessional. He also charged an additional $25 to my card "in case of extra charges". When I checked out, I did not receive any notice about extra charges. A week later, I still do not have this extra charge back. The wallpaper in the room was peeling. The bed was definitely not the typical comfy hotel mattress I'm used to... it was very firm and the pillows had rough and cheap feeling cases. The bathroom set up is weird. The shower, toilet, and sinks are all exposed to the room. There is a sliding mirror that can either cover the toilet or the shower... not both at the same time. If you like privacy when you use the toilet, this may not be the place for you.

Love the location. Very nice room especially for the location and price.

Bath could use some updating.

Location Security

Paid for a double/double and we were given a room with 2 twin beds. 2nd day not given any hand towels or wash cloths.

The cozinessThe personnelThe wine and cheese time

Nithing

_Fantastic_ location. Quiet rooms. Very friendly staff. Quite a few complimentary items available, but you have to order them from front desk.

Airflow through windows frequently had smell from local cooking (bacon, steak, etc). Rooms were small. Overall decor dated and could definitely use an update.

Pros: location location location! Within a block or two from major Broadway theatres. Half a block from Times Square. Within 15 minute walk to Saks on Fifth department store. 20-25 minute walk to Central Park.Cons: For those looking for more refined experience, this is not the place to be. It is geared 100% for the first-time tourist who wants to experience Broadway and the lights of Times Square. Not that close to good restaurants. Complimentary breakfast is a nice touch, but could use a bit more variety. As mentioned, good restaurants not close by (especially brunch places).

Quality, location, helpfulness and friendliness of staff

Nothing...

The staff were very nice.

Hotel did not nearly reflect the star level that it was rated at.

The hotel would have been fine if I were expecting to stay in a lower level hotel. The staff was great, hotel was clean. The room was okay, the bed was TERRIBLE. I had awful sleep for the entire trip (3 nights). In my opinion, sleeping on a 'murphy bed' is not commensurate with a luxury hotel room.