Kuala Lumpur Hotels

The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes. Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.

The internet access in the rooms can be faster and easier to log on. Internet access is increasingly becoming a key consideration by visitors when deciding which hotel to choose.

From the 42 inch LCD, to a tv in the mirror in the shower, marble and wood through out. The breakfast every morning was great, fresh sqeezed juices, pastries and more.

Bad Bad Bad service. You need to pay for the carpark even you stay in the hotel. Of course all guests who visit you need to pay too! We even experience no car park for us when we drive back to hotel @ midnight 2am!!! The only helps that hotel offered us was: Please go for the valet parking.Charge extra for those items we never consumed from Mini Bar. Called the customer service for help but the attitude of the officer was not helpful at all.

The hotel was clean and in an easy area to get around in. Very close to Pavillion mall with lots of great shopping and within walking distance to many restaurants. The bed wasn't the most comfortable but not terrible, room was clean and quiet, and front desk was helpful. Don't count on seeing your 'personal butler' unless you specifically call for him/her. One plus is that the cabs they arrange for you all use their meters without questions...so we often would walk back to our hotel to get a cab elsewhere in the city just to get a reputable driver (this can be tough in KL). Overall, a nice hotel and would recommend to others.

Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.

The shower water pressure was exceptional. The breakfast was outstanding. The swimming pool was beautifully designed, very accommodating and with very few people.

the entry sequence was difficult for pedestrians and needs to be re-designed. Once inside the building, though, everything worked extremely well. The carpeting in the corridors to the hotel room floors was extremely worn and sometimes smelled moldy.

The hotel was clearly traditional and did not follow the latest fashions in hotel assemblage, a fact that I found very refreshing. Unfortunately the traditional lobby, which was very very large, had accumulated much undesirable decoration and an abundance of furniture which seemed inappropriate. It needs to be cleaned and brought back to its original state. The rooms were of a perfect size, spacious, generous, yet not ridiculously large. The bathroom was light, bright, large and exceptional, especially the shower. Service was immedi...

Charming old school hotel. Great location Very spacious room Beautiful large lobby Fantastic shower water flow Charming service

Toilets not flushing well Wifi weak Window glass filthy No exercise room

Charming old style hotel, showing its age a bit but still good value

the staff

pool area was too hot--needs shade

great staff, convenient location, comfortable room

Clean, well located, nicely decorated, spacious room with great view of Pudu Street. Walking distance to many interesting destinations and public transit. There was a good gym and small pool on the 5th floor. The staff is friendly. Service is efficient.

The toilet didn't work well even after the plumber came up to fix it. The carpeting was frayed. Restaurant menu was limited. and prices were high. These were the only issues in an otherwise terrific stay.

The hotel is a high rise, across the street from the Bukit Bintang, the hopping shopping and international nightlife district of KL. The restaurant was good but expensive so try the fabulous Curry House across the street or any of the many, many restaurants and outdoor dining opportunities in Bukit Bintang. Lobby was cheerful. Wifi throughout the hotel, from lobby to restaurant to the room was strong and fast.

Great hotel overall. Will stay there again. Location is next to the central shopping area, as well as the Food street. Staff was very helpful as well. Love the bathroom, bed was comfy!

I have stayed in this hotel since the first week it opened while travelling on business. The staff are great, X on the management Team is their hidden asset ! Nothing too hard to help or please. The beds are second to none, QBA Bar downstairs is great and the food variety in the hotel and nearby fantastic. Its located right in the shopping district from anything from clothes to computers and the rest. The Executive lounge was recently redone and is great. Get a Suite if you can ! Which is very comfy, surround sound and the bathroom to enjoy a view from

The staff are very helpful and nice. The breakfast was amazing.

Nothing it was very good overall

Location, Luggage storage service, Room,

Mosquitoes in the room, probably should provide complementary breakfast (most of the hotels in KL provide breakfast as complementary)

Overall the hotel is nice but it's currently under construction. Our room wasn't clean and the noise at 7AM was horrible.

Right in the city centre an ideal location to relax and enjoy the sights. Rooms are very clean and of good quality with secure floor access, pool overlooking KL towers, and also gym. Staff were friendly and helpful, withg the breakfast with the room rate a great option with all you can eat western, and traditional Malaysian breakfest. I chose to stay there frequently now when I visit as stayed as part of a wedding function.

All good

Very noisey Chinese in next room moved in last two nights Screaming and shouting all night ... No sleep ... Thin walls!!

For the first time in 4th time staying there, i get king size bed. And parking is always free. Hehehhe

The lift are too slow and limited.