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Toller Rooftop-Pool, tolle Rooftop-Bar, komplettes Hotel sehr sauber, vielseitiges Frühstück, direkt am Meer/Strand (nur durch Straße getrennt - bei allen Hotels in Kuta ist das der Fall), ruhig und trotzdem zentral, sehr hilfsbereites freundliches Personal. Bad evtl. etwas klein, leider kein Balkon - hat mich beides aber nicht wirklich gestört. Nichts Negatives!
The hotel was clean and comfortable for the most part. The room had the AC going and was nice and cool when we first stepped in. Security for the hotel were friendly and nice. We were only given one keycard so if one of us wanted to leave it was near impossible for the second one to stay. The towel rack in the bathroom broke down the first 30 minutes of getting into the room. When I called the front desk to confirm I wasn't going to be charged for the damage that had nothing to do with me, they refused to admit it wasn't my doing and simply stated they would send someone do to check it out. It took 2 days and me calling and going to the front desk 3 desperate times to finally get someone to come down to take a look at eh damage. WHAT A WASTE OF MY TIME. Basically, the front desk was completely unhelpful. Also located in a really touristy area. You can't step two seconds outside without having some chase after you to buy their Products/ use their cab service. So annoying.
Location is good near everything everything is convenience I love the location Was a very noisy people keep open the door and closing the door and someone keep knocking my door at 4 o'clock in the morning I don't know what is going on with the guy when I went to the door the guy just apologized to me
The location was good. There was a Starbucks downstairs. The pool was nice. First the staff couldn't find my reservation and made me wait and hour in the lobby. then the wifi didn't work the whole trip. The walls were paper thin. The room showed significant wear and tear. The drinks were expensive and watered down. If I could do it again i'd pay a few extra bucks to go somewhere nicer. This hotel is just for australian children looking to party.
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
The location,security,foods and the surrounding area near by. A lot of mosquito!
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
Some of the facilities were a little worn. There was a problem with some leaking water which my son fell over in.
Location is great. Buffet breakfast was good with sufficient choices. Staff was helpful and accommodating whenever we request for items like outlet adaptors and packaging tapes. Yes, the House keeping staff should clean the rooms well and use better smelling fabric detergent or softeners for their sheets, towels and pillow cases. Their bed throw pillows were soiled and smelly.
Beach and central location Small bath room
The service of the guy on the front desk was discusting. He tried charging us for drinks from the mini bar but we did not care that we did not have them. He ignored us and said he would call the police. It was discraceful service and wrecked the end of our holiday. I will never stay there again.
The best part of the stay is having very friendly and helpful hotel staff to guide you through sightseeing places and to find the best shopping places which the locals use. Made some friends and had a great time. The only unfortunate problem was that they were renovating during my stay and the noise and dust was bothersome as i would love to be able to write in the quiet solitude of my room during the day.
Everyone was so friendly and helpful. The location was great...right on the beach! The hotel also helped a lot with booking excursions.
My friend was in the pool, floating human shit went on to her and she has to jump out of the pool, disgusting!! We complain to the staff but not even an apology!! Rooms are outdated, poor break fast spread, for sure this hotel not value for money. there are much better hotels on the beach for this price.
Good breakfast, great pool, close to beach & city center renovation on our floor, dirty
The hotel are in a very nice location. Directly on the beach and close to the Beach Road. Just small step and you are in the city. Just a small steps and you are on the very nice beach. Nice large pool with a lovely pool bar and kindly staffs. Nice garden with a nice restaurant close to the beach. The staffs at the pool and the garden restaurant kindly, helpful. The hotel by self. If you come from the pool and garden, you have the feeling you are not in the same hotel. The rooms are old, dark, very dirty, and noisy . The cleaner unkindly, laesy and not clean. My room was full up with mosquitoes. The blanket on the bed not white, more grey. Only 2 towels for 2 people. The cleaner not disinfect the toilet.
Both my husband and I enjoyed our stay. The staff were very friendly and helpful. Fantastic location for both shopping, restaurants and relaxing by the pool or on the beach. I would have no hesitation of recommending the hotel
Freundlichkeit des Personals,swimming pool just great, food sehr gut Verbesserungsfaehig sind Auswahl der Fernsehsender.Sollte moeglich sein neben Deutsche Welle auch einen oder zwei andere Kanaele aufzuschalten. Zum Beispiel Eurosport,ARD,ZDF oder SAT 1
Lage, sauber bequeme Betten, tolles Frühstück. Strand, Essen, Einkaufen und Unterhaltung nur einen kurzen Spaziergang entfernt für meinen Geschmack zu viele Leute und ein wenig laut mit all der Musik.
Die Lage, das freundliche Personal, der grosse Pool, die gute Musik
Zentrale Lage, super Poollandschaft mit Unterwassermusik und guter Poolbar, sehr nettes Personal, schöne Zimmer Zu später Stunde sehr lautes Hotel
Tolle Lage,gutes Frühstück,sehr gutes abendliches Unterhaltungsprogramm mit Band. Gute Poolanlage. Das Personal,vorallem beim bereits bezahltem Frühstück unfreundlich. Man hat ständig das Gefühl alle wollen Geld. Die Qualität des Zimmers entsprach nicht ganz unseren Hard Rock-Vorstellungen.
dass das hotel sehr ausgefallen war und einzigartig
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Cleanliness of the hotel.Very helpful staff team. The location.
Near the airport , local shops and restaurants and a good place to relax. None
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
In diesem Hotel muss man sich einfach Zeit nehmen um ein paar Stunden einfach am und im Pool zu verbringen. Die neue Bar auf dem Felsen ist für einen Drink am Abend hervorragend. Das Personal ist enorm freundlich und wirkt trotz der grösse des Hotels sehr Persönlich.
Traumhafte Anlage, freundliche Hotelmitarbeiter, 1. klassiger Komfort Bei dem Preis erwartet man in der heutigen Zeit ein kostenloses WLAN, das in AYANA zu unverhältnismässigen Preis angeboten wurde!
Sehr sehr sehr gut. Das Schönste ist der Außenbereich!
Extrem freundliches Personal.Sehr schöne,komfortable Villen. Viel zu unpersönlich und künstlich.
Super freundliches Personal, einzigartige/Riesengroße Hotelanlage & Pool Überteuerte Preise für Frühstücksbuffet und sonstige Speesen im Hotel
ehrlich gesagt - nicht sehr viel habe oberes stockwerk und nichtraucherzimmer bestellt- beides trotz bestätigung nicht bekommen. oberes stockwerk erst nach reklamation.langes warten beim einchecken. frühstück nicht sehr gut.personal teilweise nicht sehr freundlich..
Great hotel, especially for the price. Rooms were clean and the staff was very friendly. Pool was nice and relaxing, quick less than 5 minute walk to the beach and close to restaurants and shops. Would definitely recommend.
The rooms were great and the staff was exceptional. Candy organized our family a cooking class that was one of the highlights of our trip. The rooms were clean and comfortable. The location is great and close to the beach We don't have really anything to complain about
The service was excellent! They picked us up from the airport, which was free of charge and convenient. The driver was very kind and courteous. As soon as you arrive, everyone is so hospitable and kind. They go out of their way to make sure that all of your needs are met. The location is good-very close to the airport, literally less than 10 minutes. There are a few stores within walking distance. But there are taxis everywhere, so getting around is no problem. Nice beaches, malls, and restaurants are only a 10 minute drive. The hotel is overall very clean and modern. Also, our room came with a breakfast buffet. It was excellent!! There were a lot of options: omelet station, fruit, various breads, a variety of meats, different drinks, and even delicious Indonesian food. We even had dinner at the restaurant several nights. The food and drinks are reasonably priced and very tasty. As far as the room, it was very comfortable and spacious. We did have a minor issue in the first room they gave us. So they changed our room without any problem. Also, the hotel has drivers you could hire for a very reasonable price for the entire day. We highly suggest using this service instead of any outside taxi service. I think they should advertise this service more. It made our trip so easy and comfortable! The driver took us anywhere we wanted. Even though there was a slight language barrier, the driver was so kind and accommodating. We felt very safe with him. We hired him the entire week we were in Bali and were able to easily see everything we planned on seeing. Overall, we loved our stay at H Sovereign Bali! In our room, our only complaint is our glasses had lipstick and coffee stains. They seemed like they should have been washed more thoroughly.
Central location Very old room, smelly at times
Location, Facilities, Service, Activities, Staff and friendliness of service. In fact, the hotel's review score in booking.com is not fair. As mentioned it has only one review, I hope from the hotel guests putting his own review and I'm sure Discovery Kartika Plaza Hotel will take best score in the world.
Excellent facilities, pleasent staff and surroundings and very central location. Excellent breakfast - but could innclude additional selecton of breakfast cereals.
Good location for shopping in Kuta. Great pool and grounds, plenty of sunbeds. Current renovations of the restaurant meant there was a little building noise during the day
The breakfast buffet was delicious. You name it, it was available. Our room was always nice and clean and the added touch of a dog made out of a towel on our 2nd day was gorgeous! The swim up bar was used nearly every day of our stay and the pool was a lovely, comfortable temperature. The pillows gave us grief,, One was not high enough and two was too high, We both had crook necks. That was the only flaw though. I recommend you take your own if you can.
Very central location, yet still peaceful and away from the hubbub of the street. Great pool. Huge breakfast buffet. Wifi is very intermittent
Enjoyable, relaxing, courteous friendly helpful staff, all added up to make a real hastle free holiday.