The Independent Hotel

Great staff and location

Positiv: The staff are fantastic, the roof top views superb, when the bar was open excellent service, nice rooms. A problem due to Kayak not the hotel was dealt with by the hotel manager in an excellent manner. Would recommend hotel and will return

Negativ: Kayak booking service! We booked the Independent hotel on Kayak but Kayak booked us into the independent suites! So no reception and doors to street left open, had to walk to main hotel in rain to get an umbrella.... Kayak did not state that there were building works going on..... Lesson learnt....... Kayak bookings may not be what you think you have booked! Hotel brilliant in their response.... Can't Thank you for your email them enough