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5,4
One. night in Rome
Positiv: Convenient location and low cost
Negativ: Our room was a a new building several doors down from the hotel. The entrance is a little cramped and stuffy which was made worse by a sewer smell that permeated the outer area where our room was and our room also. It was unpleasant being in the room. The shower is high quality and the beds comfortable. We arrived by train and it's an excellent t location. For that purpose. Our flight left at 7 so we needed to be at the airport at 5; Had to taxi to the airport the next day anyway. Next time I would Stay closer to the old town
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8,8
Great staff and location
Positiv: The staff are fantastic, the roof top views superb, when the bar was open excellent service, nice rooms. A problem due to Kayak not the hotel was dealt with by the hotel manager in an excellent manner. Would recommend hotel and will return
Negativ: Kayak booking service! We booked the Independent hotel on Kayak but Kayak booked us into the independent suites! So no reception and doors to street left open, had to walk to main hotel in rain to get an umbrella.... Kayak did not state that there were building works going on..... Lesson learnt....... Kayak bookings may not be what you think you have booked! Hotel brilliant in their response.... Can't Thank you for your email them enough
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