Hotel is in great location, staff very friendly!Positiv: Hotel Croce Fedrale is centrally located to all you want to see in Bellinzona-it is very close to 2 beautiful castles and a beautiful church. Very close to all kinds of shopping too. It is also very close to the train station. The building itself is quite old, but our room was comfortable and quiet. The front desk staff were very friendly as well as the restaurant staff. The gentleman at the front desk helped us carry our luggage up to our room as there are no elevators/lifts. If you are visiting Switzerland be sure to explore Bellinzona as it a real gem. Negativ: There are no elevators.