Clean, well furnished, and good mattress.
It's location near san Francisco The Spa should be renewed and the rooms could use some refreshment as well.
The room has quit some space and good facilities. The breakfast is poor, as a matter of fact it isn't a breakfast at all.
Close to Stanford where my daughters is in the hospital. It's just ok. Pretty much a slightly better motel 6. Cheap and clean. That's it. Breakfast was ok. Not great.
We have stayed here before and we enjoy the quiet, privacy, comfort, cleanliness and professional staffs assistance. We choose it as it is close to family living in the area. The pool area is small and typical for a small motel.
Free WI-FI, computers, parking Credit card was charged befor check in
Thank you for checjing on us at our arrival.
It was quiet. Breakfast on weekends does not open until 8am. That is no acceptable. The shower was almost a dribble to get even warm. When i stated that 8am was not acceptable for breakfast, the check in employee certainly did not care, that's the way it is.
Free upgrade to a Jr. Suite-Free breakfast. Quiet, good internet service No complients
Clean, friendly staff, good breakfast. In walking distance of many convenient stores. Quite neighborhood. Elevator was very slow
Friendliness of the staff, cleanliness of the room. We were there as it is close to the hospital where we're receiving treatment. Staff was very accommodating, letting us checkout a little later. Would return if don't plan to stay in the room for long. Value for money. Refrigerator and AC/heat was noisy when they come on, thin walls where we could hear people walking above us and neighbors talking at a normal conversation level.
Very convenient with incredible staff. Room was updated and comfortable. I could hear the tenants of the neighbouring rooms quite well. Footsteps above, kids adjacent, Loud couple sharing our wall. :-) if I have reason to stay here again I would ask to not be placed next to a family with children. It's rare I'm able to sleep without being woken up by my own kids!
Das Zimmer war gemütlich eingerichtet und es waren ausreichend kostenlose Parkplätze vorhanden. Ebenfalls gab es einen kostenlosen W-Lan Anschluss auf dem Zimmer. Die Lage war in Ordnung, zwar an einer relativ viel befahrenen Straße aber dennnoch recht ruhig. Große und gute Dusche Das Frühstück wurde leider nicht wirklich aufgefüllt, wenn man mal zum Ende der Frühstückszeit kam hatte man vlt keinen Kaffee etc. mehr.
Hotel employee at Belmont and hotel employee at San Mateo, CA are incredibly helpful and super nice. I would come back to stay at this San Mateo hotel again anytime.
Clean and location good. Staff are rude. They say grab and go breakfast, but they don't even have milk and juice for kids. Hotel doesn't even have ice. When I ask the staff, they saying you have to buy in a grocery store. Waste of money.
cold, stale coffee in the morning. 'continental breakfast' was terrible.
This guest did not leave comments about this hotel.
Newer furnishings Right on freeway. No restaurants on that side if freeway. Smoke alarm blinked all night. I will never go 2.5 stars again. It was not much better than Motel 6. Slow internet.
This guest did not leave comments about this hotel.
proximity to the 101 no daily maid service, no ice maker
Good service. Location far from where we needed to be. Misled
room is clean and good for one night stay location is near highway and noisy at night
Nothing at all Staff was very rude hotel is not clean and rooms are dirty
the curry smell in the room
Room layout, beds, a lot of outlets, very clean HUGE construction project in the middle atrium, hence noise and no restaurant. Bathroom amenities very, very limited - need to ask for basic things like Q-tips and other (yes, they are available - a nice list in the room) but having only soap and shampoo in the room is not sufficient
we didnt like much. they didnt include on the web that the hotel is going through massive renovations. pool was closed which we wanted to use so badly during our short vacation. The gym was also out of service. it was very disappointing of an experience.
Location. Under much needed renovation. Would have been nice to know at time of booking. Air filter so plugged air wouldn't flow. Toilet wouldn't stop running. Blood on comforter. No coffee maker in room. Not at all what you'd expect from a Hyatt. Staff was great when we told them about issues.
The hotel was very clean and the staff was very pleasant and polite. We were staying for one night before having to be at the UCSF children's hospital the next day and we all slept like babies. The beds were extremely comfortable and the linen was very soft overall we had a great stay.
The bath robes and the gym it's 24hrs How the tv worked and the remote sorta sucked. They need to upgrade
Food at 360 was great. Beds were comfy. No microwaves in room. No liquid coffee creamer, just powder.
Location Valet and bell hops were friendly and helpful. First check attempt was not successful due to a power outage that only affected the computers. Employee was also rude and really should find a job that does not involve working with people. Attempted to order food to go in the restaurant, after waiting for 25mns while the waiter was watching a football game we gave up and left. Rooms were dated and dingy. Would not recommend as a platinum passport member.
The staff was very accommodating and helpful. The shower was not clean and was hard to turn on. Water pressure was very low. Not desirable.
Location The whole place smelled dusty due to the construction-- I booked a 300 dollar room and they said that there was no running water--- moved me into another room with no view but not any cheaper
Beautiful hotel with strong drinks! No nightlife near by.
Under construction, noisey
Exceptional customer service. Unclean.
Die Zimmer waren wirklich spitze. Shuttel-Service zwischen Hotel und Airport, der auch dazu genutzt werden konnte, um in die Stadt zu kommen, war sehr nützlich und gut organisiert.
tolle Zimmer, feundliches personal Extra Frühstück ($15) - hätte mehr Auswahl für Preis sein können und extra Parken ($18)- auf gegenüberliegendem Parkplatz nur die Hälfte
Shuttleservice zum/vom Flughafen, Sauberkeit und Geräumigkeit von Zimmer und Bad, großes und bequemes Bett, gute Ausstattung mit Badeartikeln, schöne Lage am Wasser. Trotz Nähe der Anflugschniese, hört man vom Flugverkehr sehr wenig. Personal an der Rezeption sehr freundlich: wir konnten zwei mal Zimmer wechseln, bis wir ein ruhigeres bekommen haben Lautstärke der Klimaanlage. Vom ersten Zimmer, welches wir hatten, (auf der Hinterseite des Hotels) konnte man die zentrale Klimaanlage (auf einem Dach unter unserem Fenster, welches immehin im 11 Stock war!) extrem laut hören, schlafen war kaum möglich. Wir mussten zwei mal Zimmer wechseln, bis wir ein ruhigeres (auf der Vorderseite des Hotels) bekommen haben. Das Fenster im dritten Zimmer war teilweise kaputt und konnte man nur 10 cm öffnen. Das Frühstücksbuffet hätte abwechslungsreicher sein können, obschon mengenmäßig sehr reichlich
Distanz zum Airport - kurzer Intervall des Shuttle Abfertigung - anstatt Service - Zimmer - Bad mit Resten der Vorgänger, sehr schlecht gereinigt
Das freie wlan im öffentlichen Bereich, die freundlichen Mitarbeiter, der Gepäckaufbewahrungsraum den das Hotel kostenfrei stellt, falls man die Stadt sehen möchte und erst einen Rückflug am späten Abend hat. Der Hotel-Airportshuttle ging alle 20 Minuten. Das Frühstücksbüffet war nicht inklusive aber sehr gut. Die Lage ist traumhaft, am Wasser mit einem Weg, ideal für Jogger oder Spaziergänger und Flugzeugbegeisterte, denn man konnte die Landungen sehen. Es gibt wenig Möglichkeiten in der Nähe auswärts Essen zu gehen.
Tolle Zimmer, sehr sauber, ausgezeichnetes Personal, sehr zuvorkommend. Ich empfehle dieses Hotel zweifellos! N/A
Schlecht: ca. 30 min. Wartzeit auf das Shuttle zum Hotel; Weckruf wurde zu früh ausgeführt (6h00 statt 09h00); Frühstück war lt. Rezeptionistin nicht inclusive (obwohl eindeutig auf der Reservierung vermerkt) wurde dann aber doch nach einigem Maulen gewährt.
Der Blick aus 'unserem' Fenster in der 13. Etage auf die Bucht, den Flughafen und die Skyline der Stadt. nein
schönes, sauberes Zimmer, geräumiges Bad, ausgiebiges Frühstück in sehr angenehmem Ambiente nach 24 h konnte man - ausser aus dem Automaten - keine Getränke mehr erhalten. da wir spät angekommen sind, hatten wir daher keine Möglichkeit mehr, noch etwas zu trinken
Nähe SFO und Comfort Klimaanlage
sehr gutes Frühstück
wir waren zum Xtenmal in diesem Hotel. Das Preis/Leistungsverhaeltnis ist ausgezeichnet. Sehr gute Lage beim Durchreisen (Flughafen Naehe). Wir mussten etwas lange auf den Hotel shuttle warten.
Parkplatz & Frühstück incl.
Das Hotel ist empfehlenswert. Gute Restaurants in naechster Naehe. Nur 10 Min. zum Flughafen. No
Sehr gute Lage zum Flughafen; Frühstück für US-Verhältnisse recht gut. Relativ launige, fast unfreundliche Empfangsdamen.
Sehr großes und komfortabel möbliertes Zimmer.Sehr geschmackvolle Einrichtung. Zimmer 227 mit toller Sicht über die Oaklandbay. Tolles und großes Bad. Absolut ruhig trotz direkter Sicht auf die startenden und landenden Flugzeuge. Reichhaltiges Frühstück leckeren frischen Waffeln. Frisches Obst und frischen Obstsalat. Kostenloser Internetzugang per LAN und WLAN. Kostenlose Parkplätze. Spaziergang an der Bay möglich. Freundliches Personal an der Rezeption. Wir konnten leider nur drei Nächte dort bleiben, weil unsere Rundreise noch viele Stationen beinhaltet.
Optimal - nähe Flughafen - Shuttle -service: Preis - / Leistung super - werde das Hotel bei der nächsten Reise ins Silicon V wieder berücksichtigen
Hervorragende Beratung durch das Hotelpersonal, kostenloser Shuttlebus zum Flughafen, kostenloses W-LAN. Sehr sauberes Hotel. Reichhaltiges Frühstück.
Sauberer Bad-Duschbereich. Fruehstueck absolut akzeptabel, leckere frische Waffels.Bus-Shuttle einwandfrei zum Airport
Besonders gefallen hat uns die Lage mit Sicht auf die Landebahnen des Flughafens und die trotzdem sehr ruhigen Zimmer im Hotel.
Hotel staff was very accommodating on a few unusual requests. They accommodated me and there was no extra charges . They were prompt and courteous. Made all the differences in the kkkkkkkkkkkkthree day stay.
Spacious rooms Noisey!
good location and reasonable price
Room overall was quite clean. Staff was very friendly and helpful. Breakfast was good. Bathroom was outdated, lacked counter space, old tub and shower, toilet used a lot of water. Lighting and ventilation in bathroom very poor. Construction/remodel work during the day made considerable noise. One elevator was very noisy.
No safety deposit box in any room! A major inconvenience, especially as the single deposit box at front desk was laughably small. We had to carry passports, all credit cards and cash, computers, etc with us everywhere for 2 weeks! I would not stay here again for this one reason - even though staff was friendly and helpful.
Found the window A/C was wonderful to be able to control the room temperature ourselves, had a very good stay
We had to change our check in time to late in the evening. No problem at all. The drainage in the shower backed up a bit and neede to be checked.
Very little sound insulation. From my room you could hear everything that was going on in the room above. Same with traffic noise from busy road outside
Front desk very helpful printed out map quest info polite. Maybe put carpet runner in front of sinks in bathroom because of sanitary reasons. People standing there water all over floor. Nite light also very dark when using bathroom. Will stay again!!! No night lite in bathroom...very dark when getting up.
Check in was a bad experience. We got in late and while waiting in line to check in the people working the desk would let guests jump to the front of the line to ask 'quick' questions about chargers and restaurants. It was pretty frustrating. The employees didn't encourage it - but when the guests cut they did nothing about it. Neither did I though. The pipes in the ceiling were leaking in the hall where my room was and trash cans were out to collect the water. It was like that when I arrived but cleaned up by the time I left. There was no issue with noise though.
Very comfortable beds Prices at the hotel bar. $12 for a mojito?
my wife loved the bath tub and the bed was great the continental breakfast could have been better
It was a worn room but a clean room. The shower worked well. You can see they are trying to keep a clean, tidy inn but the location and safety is a concern listed below. The location and safety is a concern. The window treatments (blind type) do not provide adequate security, i.e., one can see into the room from outside. This facility only deserves a star or less.
Nice updated rooms Difficulty with parking as we arrived late at night
The location is convenient. Noise from bathroom fan.
Very comfortable bedding. Quite small room.
good bed and good breakfast The shower's soap tray was missing. The room temperature control (thermostat) was not very responsive.
This guest did not leave comments about this hotel.
I was very impressed with the quality of the room and the staft was element very professional.
Bed Breakfast, no egss, only bread and cereal
Clean, friendly, inexpensive, centrally located, breakfast Need to change the room deodorant. It's the same one used when I was 15 and cleaned rooms at Ho Jo's in Milford, Ct all through high school . Phew it stinks.
flexibility of location of room. needed privacy and they accommodated. SMOKERS! Can't smoke in the room but ashtrays are at the stairwells. Nonstop smoking gave me a headache
locks were missing, paint badly chipped, lighting very dim. Did not allow parking as they indicated in the phon.
The location is nice to visit Stanford-University
Nice/helpful staff, comfortable bed, pretty clean. Crappy hairdryer, broken air conditioner, too-small shower curtain--all of the little touches that make a hotel nice were completely missing. Would not stay here again.
The staff was extremely helpful. Parking lot filled up at night & I had to park on the street.
updated rooms were nice, friendly staff that took care of our issue. air conditioning worked good. wasn't up in time for the continental breakfast but they have one. I would stay there again. Jacuzzi spa will only fit 4 people , no pool, next to car wash and fast food drive thru, try to stay on other end of complex. the Jacuzzi wasn't working so I brought it up to the manager and he ended up moving us to a room with a jetted tub.
das hotel ist mit dem bus schnell und einfach zu erreichen. das zimmer war sehr sauber und alles nötige war vorhanden und funktionierte. nein
Preis. Nähe zu Autobahn und Airport. Klimaanlage ging nicht, Fön hing schräg am Dübel.
Nähe zum Aiport, Sauberkeit, Pool, free Wifi, Airport-Shuttle Frühstück
Preis-Leistungs- Verhältnis ist hervorzuheben. Das äüßere Umfeld könnte sauberer sein.
Das Zimmer war sehr geräumig und sauber, mit Blick auf die Bucht. Das Hotel hatte in der Nähe die Möglichkeit an der Bucht entlang zu wandern oder zu joggen. Sehr nah am Flughafen (Shuttle Service) und dennoch nicht laut. Für den Parkplatz am Hotel wurden noch mal 16US$ pro Nacht fällig (war allerdings vorher bei der Buchung auch angegeben).
kostenloser shuttelservice Empfangsmitarbeiter war sehr unfreundlich und wollte uns das Frühstück unterschlagen.
As seasoned travellers who have a reasonable sense for the level of security and cleanliness, my wife and I say that this 'hotel' is rated 'Unacceptable'. We will sleep in our car before sleeping here. \nI would not trust my family's safety in this area, and I certainly wouldn't leave anything of value in this hotel. The neighborhood is 'challenging' at best. If you read this and have doubts, then I can only suggest this; Having travelled into Mexico, Belize, Canada, Europe and USA; we have seen and travelled into 'poverty' and stayed there. \nHowever, this is one of those 'hotels' that is a 'NO WAY'\n
I really liked staying here. It was very close to Cal train station. The room was clean, the beds were comfortable. I would highly recommend this place to everyone! The hotel was pleasant, with very courteous staff. Since the price was very low, we didn't really have high expectations when we arrived so what we did see we liked and found very acceptable. Not luxury but then again we didn't pay for luxury. If you want peace and quiet, which is what we wanted, this is perfect.
Great price, comfortable rooms, great food options nearby. Overall, this place isn't fancy but I would stay again for the value.
the motel is very small but the people are very nice. we had trouble with the t.v. and they fixed right away. I would stay there again
I like this motel, will come again. Good service. Nice friendly staff.
San Carlos Inn is nice place to stay in the San Francisco bay area. I am happy with my stay at this hotel. Nice, very clean and quiet. I checked in 2 am with no issue clerk was very nice and helpful. Very safe neighborhood its very easy to get train for San Francisco. There are numerous great restaurant in San Carlos Downtown near by. The front Desk was friendly and courteous--we asked for extra pillow and towel and they provided with no problem. Bed was comfortable and the TV had lots of channels. I don't understand why people are so picky- this isn't some fancy five-star place. This is the kind of place I like to stay at.
I was pleasantly surprised with my stay. I would highly recommend.
I received good wireless service with a clean and comfortable room.
For some reason, this hotel has received positive reviews on some online travel sites; unbelievable. I stayed at this establishment once and in doing so was able to determine that I will never stay here again. Upon arriving, the staff was rude and not very accommodating. I was checked into a room upstairs that was in complete disrepair and possessing a foul odor. The bathroom needed work to bring it up to 1950's standards. The towels and linens were threadbare. I had to cover the pillowcases with my own clothes so that my face and head were not subjected to hairs and anything else that happened to be present. Lastly, the lock on the front door was broken so I had to work to ensure the room was secure. The aforementioned are the highlights of this facility. When one considers its fairly consistent cost structure, you are far better served sleeping in your car.
It has been upgraded and I would highly recommend this place.
NICE HOTEL , GREAT SERVICE AND ROOMS ARE CLEAN. NICE RENOVATION
My husband and I had went to CA .We wanted to visit SF. so we intended to stay south of the city. I was concerned because it was such a reasonable price for the room. Seems you get what you pay for, quite often. I was so thrilled to find a very very nice room, a small fridge and microwave, pretty quiet and safe. We were even more thrilled to find a grocery store a block away and the either way. After spending time in the city, we were VERY please with our choice of location, and specifically hotel. We will definately stay at San Carlos Inn again.