Hotels in Nassau

Positiv:: Everything, it was just perfect ! The food was great, people were so nice. The beach is beautiful, rooms too.

Negativ:: Nothing

Positiv:: Service was only good in the restaurant. Starting with a major mistake when we arrived (they gave us an unserviced room), from the room not having the DO NOT DISTURB sign, no slippers, no coffee cups (even thought they offered a good coffee machine and the capsules), every day there was an issue. even with our water we were during one of the nights. not good at all for a One and Only. would not go back.

Positiv:: Super Frühstück, aber sehr teuer. Hotelanlage traumhaft, äusserst freundliche Mitarbeiter.

Negativ:: Dusche hatte nur kaltes Wasser. Keine Kaffeemaschine im Zimmer.

Positiv:: Beautiful property. Good tennis facility with lovely tennis pros. Spa and spa therapists are professional and talented.

Negativ:: Sluggish restaurant staff. Less than average food at a high cost.

Negativ:: I was charged a higher room rate than what I prepaid on booking.com for the same room. I have been trying to resolve for 3 days and the staff have been unhelpful and keep passing off. Their printer was broken and endless promises to email the bill though still not received. Otherwise great hotel.

Positiv:: Location was fantastic, staff was extremely polite and helpfull.

Negativ:: nothing to dislike

Negativ:: They used so much plastic!

Positiv:: Location and rooms are wonderfull

Negativ:: 2 days in a row pool near The dune restaurant were not cleaned and water was yellow colour. Service should be improved. Sometimes you dont feel it is a four seasons hotel but you will a basic pension

Positiv:: Beds were fabulous and so comfy

Negativ:: Had a bit of a flood in the bathroom ( our fault ). Asked for help to clean up before going for dinner. On return from dinner a pile of towels had been dumped on the floor in bathroom, looked as if someone had planned to come back and collect them then forgot. Was sorted out next morning, extremely efficiently, whist we had breakfast.

Positiv:: Die Lage am Meer, der wunderbare risige Garten, die Schwimmbaedrr waren einzigartig

Negativ:: Wegen dem Wechsel zu Four Season war der Service sehr lausig . unser Zimmer war nicht bereit(warteten drei Stunden) . dann bekamen wir zuerst das falsche Zimmer . Zimmer wurde erst spaet am Nachmittag jeweils gemacht . am Abend kein Zimmerdienst . im Zimmer fehlte manchmal Wasser . Hatten Cockroaches etc Das Personal war staendig in Ausbildung (unser zustaendiger Butler fuer 2 Tage !) .

Positiv:: The staff was excellent. I highly recommend the Ocean Club. It was a great getaway for a few days.

Negativ:: Essen

Positiv:: I loved the cottage we stayed in by the pool. Absolute world class and I loved the outdoor shower. Great bath products too. Restaurants were really great.

Negativ:: No pool service for drinks or food. It all felt quite dull. The breakfast menu was too limited.

Positiv:: The ambiance, the bathroom was sleek and spa like, the balcony overlooking the courtyard was tranquil , love loved it.

Negativ:: I loved everything

Negativ:: Can’t walk to beach

Positiv:: Beautiful hotel and very clean with great facilities

Negativ:: No soul - no buzz or great atmosphere. Don’t like the entrance/foyer - having work area in lobby is very strange

Positiv:: Alles Spitze! Jeder Zeit gerne wieder. Eines der besten asiatischen Restaurant auf der Insel.

Positiv:: The cool, calm white space of the hotel was welcoming and unfussy. The reception desk was helpful and welcoming. The cinema (complimentary) was delightful and the pool fabulous. We also really enjoyed our room and beautiful bathroom. We felt private all the time.

Negativ:: we needed a corkscrew in the room.

Positiv:: The amenities were wonderful, and the overall design and aesthetic of the property was amazing. This would be the perfect spot to stay while visiting on business.

Negativ:: Sadly there were a few things that really missed the mark, and while none of those were terrible, the lack of care or help from the staff is where they really fell short. Once settled into the room we realized we didn’t have a sea view, which we had reserved and paid extra. When I asked about moving to a room with a better view I was told I couldn’t be accommodated, but they would “make a note if something opened up” no apology, no refund for the extra paid, nothing. The following day we wanted to visit the beach, and on the site it says free beach shuttle. While this is technically true, and the shuttle is free, they charge you $50 to use the beach. A little misleading. And overall the price is worth the private beach, but don’t be misleading about it. To get to the beach they show you an awesome vintage land rover that is the beach shuttle. However when our shuttle arrived is was an old odyssey van that carried the aroma of a nyc taxi cab and had fuzzy dice on the mirror. Once again, if they said free taxi ride I would have been fine with it. But don’t show one thing and give us another. Lastly, the restaurant staff once again was unaccommodating. On a Sunday evening, when there were only a few guests in the entire restaurant, we were seated at a two top. I asked if it would be ok if we sat at a 4 top so we could both sit facing the view of the marina. She said it wasn’t possible. Ok, no problem. I assumed that there were a lot of reservations that had not showed up yet, unfortunately that was not the case. Only two or three more people came in and the four tops sat empty.

Positiv:: Very high standard decor - lots of beautiful artwork and furniture. Friendly and tranquil, wonderful pool and spa facilities.

Negativ:: A little remote so difficult to access restaurants and shops

Positiv:: Bei Ankunft genau das bekommen was wir erwartet hatten: Einfach TOP. Die Zimmer und die gesamte Anlage ist für die Bahamas extraordinary! Wunderbar die ganzen Details im Badezimmer, Terrasse... alles super sauber und sehr großzügig. Kosmetikartikel von Bamford - super! Besonders zu erwähnen ist auch das tolle Shima Restaurant, Thai-Chef Josh aus Australien und auch alle im Service dort oben waren sehr freundlich und das Essen ist sehr sehr gut. Als Entschuldigung fuer das lange Warten am Ankunftsabend haben wir von Josh persönlich Desserts serviert bekommen! Danke

Negativ:: Einfach die gesamte Art vom Servicepersonal. Keine Frage wie es geht, der Aufenthalt war. Man ist als Gast mehr oder weniger geduldet. Das ist klar weit weit weg von 5* und in dem Punkt Special Moments das bei anderen Hotels am Programm steht ist hier nicht einmal ein Versuch zu sehen. Das ist einfach schade, denn damit wuerde dieses Hotel in unsere Top 15 Liste aufgenommen.

Positiv:: Hotel is lovely and the staff were very friendly and helpful.

Negativ:: The Mahogany restaurant was overpriced and the food was poor. Service was bad with rude staff.

Positiv:: The staff was exceptional— went above and beyond to help!

Negativ:: The beach access was promoted as free, but it was $50 a day, which we didn’t realize until we got the bill. Not a huge deal, but something that wasn’t exactly advertised.

Positiv:: Dies ist ein sehr schönes Hotel. Architektonisch ansprechend, die Zimmer ist sind nicht künstlich aufgeblasen, sondern sehr solide. Die Badezimmer sollten wegen ihrer Ausstattung speziell erwähnt werden.

Negativ:: Was wirklich fehlt ist ein kostenloser Shuttle zum Strand. Das Angebot für einen privaten Strandzugang für 75 USD pro Tag zu zahlen, ist leider nicht akzeptabel, wenn man nur im Meer baden möchte.

Positiv:: Das Resort war sehr schön mit vielen Restaurants

Negativ:: Die Preise fürs Essen. Keine billigere Alternative. Nach 0:00 Uhr nichts mehr auf außer Zimmerservice

Positiv:: Die Zimmer, die Restaurants, alles.

Negativ:: Wie teuer das Einkaufen ist.

Positiv:: Pools were very nice

Negativ:: Stayed at resort for engagement upon arrival to the room it smelled of a terrible musky/fishy smell ended up calling down to front desk they sent someone up to deodorize in which it smelled so bad you could taste it ! About an hour later the smell returns and they sent us to a new room. Not once did they offer to help move our stuff and had to pack everything up and go down to a new room down the hall. Upon walking down the hall it now reaked of marijuana. Another incident was salmon that we got at 3 tides it was under cooked 3 times I don’t know if it’s coincidence that 3 is in there name or what. This hotel is not a cheap resort so for these issues to arise is totally unacceptable, would not recommend to anyone.

Positiv:: The resort is as you would expect from this type of high end facility. Everything is well done and the place is huge! There are actually three different hotels within Baha Mar. I only stayed at the Grand Hyatt so I can't speak for the other two. You will find just about anything you need here. The Bahamas has major issues with power outages occurring every day for 3 to for 4 hours. Baha Mar is one of the few places you can stay at and not worry about the outages.

Negativ:: As with any hotel or resort in the Bahamas you have your traditional room, resort fees, and taxes. What is very unusual is the way they charge for incidentals. They charge up front $150.00 dollars a night at check in so be prepared to have a huge bill applied to your credit card even before you spend anything at all. I booked for two weeks so that was $2,000.00 up front. Whatever you don't use from that during your stay is suppose to be credited back to you card. Waiting to see if that is true.

Positiv:: The amount of space and options were great! Many diff pools and excursions. The beach was closed 2 out of our 5 day stay

Negativ:: Food was wayyy too overpriced ! $50 For a burger and fries and a drink is insane. My sheets were ripped And they weren’t changed until we called for the room To be cleaned at 5 pm! Paying $400 per night and having old sheets is ridiculous I mentioned to the front desk and she gave me a business card for a future stay! We checked into our room for our honeymoon and the first 15 min two different techs were at our door to change light bulbs and the ac filter ! On top Of that our shower was not draining properly and we had to call another tech to fix that which delayed our day.

Positiv:: Loved the modern euro style room. Very spacious and clean. Convenient to all the restaurants and shops all connected by the casino. Fantastic views of the beach and many pools to choose from. EXCELLENT dining experience. All the staff members were courte

Negativ:: All the meals and snacks were expensive. And could only be purchased with a room key.

Positiv:: Good facilities

Negativ:: Charging not transparent ( quoted price was deceiving as extra charges were too much)and check-out was disputed when I followed booking ref and hotel website. Not a good experience and reception staff were not well informed.

Positiv:: Excellent place, great amenities and staff! Perfect vacations.

Positiv:: The rooms were bright and clean. The beach was beautiful. The food was good.

Negativ:: The cost of the food was very expensive. Would recommend a place that is all inclusive. Cost about $500 a day for food/drinks for my family of 5. Quite expensive. A regular coffee is $5 & change. The room we stayed at did not sleep 5. It slept only 4. There was a very small chair/couch that my youngest slept on but a 14/15/16 year old would not of fit on it. The room wasn’t entitled to a rollaway. The booking site said the room could fit 5 but Baha Mar site says only 4.

Positiv:: The grounds and pools were nice. Very scenic.

Negativ:: Wasnt aware of the daily resort fees. Found out during checkin. Restaurants on site were expensive and didn't take cash.

Positiv:: Great restaurants, kids pool w built in aquarium.

Negativ:: Everything on resort is at least double the price of US. Also they have sun block stations throughout the pool facilities. Don’t buy it in the gift shop as 1 bottle is $44.

Positiv:: Large resort with a feeling of a intimate smaller resort. Loved it.

Negativ:: Not a thing

Positiv:: The location is very good, it has access to the beach, 5 pools and a lot of beach chairs. Even if at the time of our travel it was raining for 3 days, there were activities outside, the pool atendant was at his job.

Negativ:: Few restaurants open at 5 P.M., not to many options for eating. The beer costs 8$ + 12% VAT + 15% service charge, and then you need to give a tip, so 2 small bottleed beers are 25$. Costs for minibar are also very high.

Positiv:: Check in smooth

Negativ:: All good

Positiv:: All restaurants were good. Great food.

Negativ:: The store inside the hotel where you guy buy supplies is EXTREMELY expensive. Go out to the boardwalk to buy at a small store.

Positiv:: Very trendy and in a great location. Facilities and the beach were all amazing.

Positiv:: the facilities and the rooms were nice

Negativ:: the staff where unhelpful and many of them rude. Anything you needed took HOURS to get.

Positiv:: The breakfast leaves something to be desired.

Negativ:: They only answer in English. No one speaks another language

Positiv:: You literally didn’t need to leave the hotel, there was everything you could possibly need to relax & have the best time. Location is beautiful! We will be back.

Negativ:: Service was awful and there is major construction that we were not made aware of until after we checked in

Positiv:: This is a beautiful property with many different spaces and pools for your different needs (relaxing, family fun, adult party, etc). Very large resort with very large prices - be prepared to drop $45 every time you order 2 drinks from the bar - there are service fees and taxes added to everything you do. Well maintained and very friendly staff.

Negativ:: All good except the folio of charges and resort fees added to everything $$$.

Positiv:: The hotel is new and clean. That’s the best part about the hotel.

Negativ:: It is over priced. The incidental fees were $600. They charge you for every single thing. Also, the concierge gave us false information because she was rushing to get off since it was the end of her shift. I wouldn’t recommend this hotel to anyone stay at an all inclusive.

Positiv:: The staff especially Alma

Negativ:: The food room service the meat stunk very badly

Positiv:: N/A

Negativ:: The room was over the construction which was very noisy and obstructed the view!

Positiv:: Comfort of our room and the View.!!!

Positiv:: great the staff is great service always friendly and helpful, more variety on the breakfast buffet would be great. Loved the pool the people and staff on the pool are exceptional, we miss Jay but Manny, and Tenaj, RJ, and all of the guys and girls at the bar. They really know how to make everyone at the pool happy and you see it with the guest.

Negativ:: Don't like when you sit at the bar there is no ceiling fan for a place like this there should be one, the bathrooms and the closet space can be better.

Positiv:: Die Aussicht und die Anlage sind super

Negativ:: Gemeinschaftsbadezimmer hätten sauberer sein können

Positiv:: Excelent location, excelent amenities, excelent pool, and great view over the crystal clear waters!

Positiv:: The beach was amazing and waking up right on the beach was beautiful. Some of the staff were great and helped me with Landry needs. The chef is amazing and makes the best food and he is very friendly! Go Shearman!

Negativ:: The wifi didn’t work in our private room. The water would run out all the time, some mornings had to go find a bathroom to brush my teeth, sometimes couldn’t have showers. We had to keep the air conditioner on the hole time cause the one wall would make water all over the floor.

Positiv:: I liked it, was comfortable

Negativ:: Nothing

Positiv:: Wunderschöne Lage, direkt am Meer! ***** Mit dem Bus kommt man schnell in die Stadt und Restaurants und Supermarkt sind nicht weit zu Fuß. Das Hostel bekommt in Ausstattung und Sauberkeit zu vergleichbaren ***** von mir! Das Team im BahaSea ist super freundlich und hilfsbereit. Außerdem sehr vertraut miteinander, was eine schöne familiäre Atmosphäre bietet. Ich habe mich sehr willkommen und wohl gefühlt. Mein Highlight, der angebotene Pig Swim! :) Wenn es nach New Providence Island/Nassau gehen soll, dann unbedingt hier buchen!

Positiv:: Located in front of the sea. 2 swimming pools. Kitchen access. Close to Cable Beach, supermarket and restaurants.

Negativ:: The placement of the beds in the 4-bed room was really strange. 3 beds were squished into 2 square meters and there was one separate bed left far away alone in the part with the only window in the room. This could be arranged so much better. Also wi-fi didn't work in the room.

Positiv:: The pool and common area are superb to hang around. Room is spacious

Negativ:: Not every bunk hv electric plug for charging

Positiv:: Wir hatten ein riesiges Zimmer mit Balkon. Und dann die Aussicht auf das türkisblaue Meer. Ein Traum ! Das Bett war sehr bequem und wir hatten ein Klimagerät und einen Deckenventilator. Die Location war cool. Viele junge Leute, die auf den dicken Sitzkissen oder in der Hängematte gechillt haben. Man bekommt von Land und Leuten viel mit. Bus Nummer 10 fährt nach Nassau und man kann aussteigen wo man will. Für ca. 2 Dollar. Aber er fährt nur bis 7 Uhr abends. Danach ist man auf Taxis angewiesen, die ziemlich teuer sind. Guten Fisch und landestypisch isst man bei Fish Fry.

Negativ:: Es muss noch viel gemacht werden. Es sah teilweise ein bisschen nach Baustelle aus. Aber vielleicht war das auch von dem Sturm, der doch einige Schäden angerichtet hat. Die Bar im Eingangsbereich war nicht fertig oder kaputt. Es gab zweimal abends keinen Strom bis spät in die Nacht. Aber das kann passieren. Ich hätte mir die Möglichkeit zum frühstücken gewünscht. Kaffee gab es an der Rezeption. Aber die Kanne war leider immer leer.

Positiv:: We arrived to the hostel and we were taken to the all girls dorm which was so compact and no privacy whatsoever! I am travelling with my Mum so she needed her privacy. We were ready to book another place but then Melinda, who works there was so kind to us and showed us a different room, which had more privacy. It was still in a mixed dorm but the two beds were up in the loft away from others (I’d recommend booking these beds) The view is incredible and the two pools are amazing. The new owner is lovely too! There was just construction work taking place so we couldn’t have a nap during the day if we wanted to as it was so loud! As mentioned before Melina was amazing and can’t praise her enough! I would suggest curtains for each bed and it would give people privacy if needed. Also be careful as there are nurse sharks in the sea by the hotel. They’re normally friendly sharks but they can bite! I had to find this out myself as I wasn’t prewarned by staff at the hotel!

Negativ:: The power cutting out and the construction work was the worst for us! The power cut out 3 nights out of 4 that we stayed there. This was bad as it cut out the night before we flew and we didn’t have an alarm to wake us up as we had no battery left on our phones! The construction work was so loud it was unbearable at times! Especially when you travel to the Bahamas from the uk to relax. As I said the new owner is lovely and she is very welcoming! I would recommend this place to young people wanting to have a good time! It wasn’t ideal for my Mum though! As everyone wanted to be loud and party at night! Felt like I was working back in an 18-30s hotel again!

Positiv:: Die Lage war super, da es direkt am Meer liegt. Das Personal war wirklich freundlich und hilfsbereit. Man konnte die Küche benutzen sowie den Kühlschrank. Ein Supermarkt war in der Nähe (10min Gehweg)

Negativ:: Die Betten waren sehr unbequem. Wir hatten ein Zimmer mit 18 Betten. Steckdosen waren nicht bei allen Betten vorhanden sowie Licht. Das wlan viel des öfteren mal aus und der Strom auch. Im oberen Stockbett konnte man kaum aufrecht sitzen. Die Sauberkeit ließ auch zu Wünschen übrig. Ich glaube es wurden nur die Toiletten gereinigt. Das Zimmer war dauerhaft feucht und die Klimaanlage half auch nicht viel. Unsere Tür konnte man gar nicht richtig schließen.

Positiv:: Location was beautiful

Positiv:: Alles in Allem ist die Unterkunft wirklich super. Die Lage, das Personal, die Zimmer, die Küche, die Angebote...alles super.

Negativ:: Wifi funktionierte nur in der Nähe der Rezeption.

Positiv:: Excellent location, very friendly staff, the place itself is very nice, boosting a pool, and direct ocean view. Public transportation available to downtown Nassau, and walking distance to a big supermarket nearby.

Positiv:: Genießen Sie hier immer ... Ruhig in der Abkürzung Lage.

Positiv:: Everything was just great it was very clean it was like home away from home I would definitely recommend that family and friends stay there and i will be back

Positiv:: The staff is extraordinary and conversant. Very kind. The room was gorgeous as are the view, pool and hammock. Grounds are lovely. Recommended a great restaurant.

Negativ:: Breakfast is a bit expensive. The shuttle was not free as implied, but adequately reasonable.

Positiv:: Very nice staff, the supervisor lady was on top of everything and thats why the hotel is so clean and neat! very convenient to have a car all day to get transportation .

Negativ:: No kitchen after 10 am, but the breakfast omelette was delicious

Positiv:: The room the stuff the area and the view

Negativ:: As always everything

Positiv:: The young girl at the checkin desk was miserable. Not a welcome or a smile. The support staff the following morning was wonderfully kind and accommodating. But, my first impression about the facility began with the front desk.

Negativ:: Our greeting upon arrival!

Positiv:: The structure has a nice architecture. The location is near the airport.

Negativ:: The room is very small, especially the bed. It is declared as a room for two people but should be defined as a room for a single person. Also the bathroom is very small. The staff forgot to clean the room during a two-night stay (very bad for such a pretentious hotel). Wifi connection is very weak. Pool is beautiful and panoramic, but there is no outdoor shower to wash before entering the water and after (not the best from a hygienic point of view). Breakfast is the only meal served by the hotel and the menu is very very limited.

Positiv:: The location was private and superb

Negativ:: Absolutely nothing could have exceeded this experience! Just amazing!

Positiv:: Breakfast was good. Staff were friendly. Bed was comfortable. Bookable car from and to the airport.

Negativ:: Out of the way with nothing nearby for food, drinks etc. that was walkable. Very limited bar. No options for evening meal. Ideally if staying here you'd have a car to get around. The hotel building was nice enough but at the top of a steep incline which my wife struggled walking up. All a bit isolated, and only one other room seemed to be occupied. Luckily we were only staying one night.

Positiv:: Intimate! Very quiet and peaceful

Positiv:: This was an exceptional hotel, with an incredible history oozing out of its pores. It is an expensive hotel, but the experience was worth it. The staff were amazing and the piano player on the night we stayed was outstanding. The swimming pool was the most luxurious and beautiful we've ever seen.

Negativ:: The dinner was somewhat underwhelming, not bad, just not in sync with the price paid, but the ambiance made up for this. I would like to have been wowed for the price, and we were not.

Positiv:: Frühstück war gut , umfangreiche Karte

Positiv:: wonderfully luxurious colonial house. Oozing with sophistication and class. Very friendly staff and lots of interesting things going on - cigar factory, chocolatier and a magnificant wine cellar that must not be missed!

Negativ:: The cigar factory part of the Graycliff were unable to provide tax refund forms for purchased tobacco (they should be able to provide this but claimed there was a computer problem - however it was suggested to us that this is always the case and the problem is not being resolved any time soon).

Positiv:: Dies ist ein Hotel welches nicht zu übertreffen ist. Gute Lage, erzählt Geschichte, exzellente Küche und sehr freundliches Personal. Immer wieder gerne

Positiv:: Friendly people and staff. A gentile atmosphere!

Negativ:: No hurricane to get in the way!

Positiv:: Swimming pool is really amazing

Negativ:: Very old with bad maintenances furnitures

Negativ:: Tatty and uncared for. Nothing worked!

Positiv:: We loved the salon and its unique atmosphere, the jazz singer at night, the personal attitude and attention of the manager/Owner. It felt like family! We loved the garden and the pool and the food was excellent. We understand that the hotel tries to give a lot of attention to the culture of the island with the cigar factory, the chocolate factory - both excellent products!

Negativ:: Service was slow and the air conditioning very loud. As service was slow all over the Bahamas, we accepted initially, but were surprised when visiting Luciano's - Nassau's second best restaurant (after Graycliff's!!), where everything was sharp and quick (and very good too). The lighting should be improved to make the dining and bedrooms look brighter and more welcoming. A little paint makeover in the dining rooms could go miles.

Positiv:: The service was extraordinary with the impression given that almost no request was impossible. The decor and history was amazing. The winelist was impressive, and the cognateque even more so. The lounge was incredibly cozy and had great ambience. The cocktails were excellent, service extremely snappy, with 2-3 waiters for just 10-15 people, and the musician provided excellent piano and song. The pool area and gardens were beatiful and lush, with many little spots for chatting or enjoying a cocktail. The location was in the old part of Nassau, which is great if you value historic buildings and cities.

Negativ:: The facilites were less luxurious than a modern hotel, owing to the age. However, the gardens and pool area were beautiful. The place seemed slightly abandoned as there were only few staying guests. (Many came and took advantage of lounge and restaurant, though). While breakfast was included, we were still billed for tax, so we ended up paying $10/day for the continental breakfast for two people. It seems a bit misleading. The continental was also "true" continental - some toast, croisant, jam, coffee/tea and juice. Nothing else.

Positiv:: Das Reef ist insgesamt schöner als die Royal Towers und bietet von dem, was mir gesagt wurde, mehr Annehmlichkeiten als Die Cove. Solange es nicht unerschwinglich teurer ist als die Royal Towers, lohnt es sich.

Negativ:: Das Essen ist leider teuer und oft nur "okay", Aber es ist im Laufe der Jahre immer besser geworden.

Positiv:: clean and luxurious

Negativ:: n/a

Positiv:: Beautiful

Negativ:: Cost of food is incredibly expensive

Positiv:: The room was large and very comfortable, had a huge bathroom and bed with a great lounge area and kitchen. The beach right on the hotel door was stunning. Nobu was brilliant.

Negativ:: The hotel is extremely dated. The pools are very dated, lounges are broken and food options are horrific!

Positiv:: Die betten sind super bequem! Die lage und der strand ist top.

Negativ:: Leider waren die Mitarbeiter oft überfordert, vorallem an der rezeption war viel zu wenig personal für die Menge an besucher. Die terasse war sehr beschmutzt so dass man es nicht benutzen konnte. Für den preis hat es sich nicht gelohnt. Würden nicht nochmal kommen.

Positiv:: Bahamas ist immer eine Reise wert.

Negativ:: Das Internet ist eine Katastrophe. Teuer und funktioniert nicht. Reklamationen werden auf Bahamas-Art behandelt, nämlich mit Achselzucken. Das würde mich gar nicht stören, wenn nicht der Preis auf obersten Niveau wäre, dann erwartet man halt trotz Karibik und “hang-loose” etwas mehr Service. Unser Fernseher ging auch von sieben Tagen vier nicht. Leider sind wir an Ostern verreist und die Liegen und Handtücher am Pool gingen aus. Auch Amerikaner verhalten sich wie “neckermänner” und reservieren mitten in der Nacht ihre Liegen (allerdings kommen dann im Laufe des Tages gar nicht alle). Hier müsste das Personal einschreiten, sonst kommt es noch zu Schlägereien unter den Gästen. Wir waren zwar jetzt zum wiederholten Male im Reef, aber ich befürchte es war das letzte Mal....

Negativ:: Preis-Leistung

Positiv:: Large room and bath. Marble floors and granite counters. Very quiet. The beds were a little too hard. The service was excellent and the property beautiful

Negativ:: Beds too hard

Negativ:: VAT is too high. It was recently introduced, hiked last year and quite excessive.

Positiv:: The beds were comfortable and the restaurants we are at were good.

Negativ:: The adventure park slide by the rapids river (the one you go on without a raft) is an accident waiting to happen. Mine and my sisters face was submerged the entire way down and when you get to the bottom you are so disoriented and can’t breath you can’t tell which way is up to the surface. My sister also hit her hip on the bottom of the pool when you get off the slide.

Negativ:: Food in the restaurants is not really good, no taste and every restaurants are quite expensive for what you get.

Positiv:: Perfect with family Fun place Well organized Beautiful beaches and pools

Negativ:: Restaurants Full busy very noisy and fast service

Positiv:: Water temperature of pools.

Negativ:: Service from staff inside at the poolside snack bars. Bell service was very welcoming.

Positiv:: Wir waren auf der Suche nach einem kleinen Hotel mit Bar und Restaurant vor Ort, an einem Strand mit nicht vielen Leuten. Ein Ort, an dem wir uns ein paar Tage entspannen konnten. Der Kompasspunkt wurde auf all dies und besser geliefert. Das Essen war besser als erwartet und es gibt ein paar Restaurants auf der anderen Straßenseite. Die Strände waren jeden Tag fast leer. Das Personal war sehr freundlich und hilfreich. Unser Zimmer (Meerblick) war gut klimatisiert und komfortabel. Wir hatten eine großartige Zeit.

Negativ:: Keine Nachteile

Positiv:: Nice beach close by. Friendly staff and food is pretty good.

Negativ:: Place is a bit scruffy and not very luxurious considering the very high prices once you include all the extra fees and taxes added to the basic room rate: reckon on 300 to 500 dollars per night. The custom on the Bahamas is to give prices on menus or for rooms without the 12% VAT and 15% gratuities which are automatically added. This hotel also adds a "resort fee", so the initial room rate soon gets heavily inflated.

Positiv:: Die kleine Hütte war sehr schön.

Negativ:: Viel zu kleiner Pool. Schlechte Straße, alles sehr staubig

Positiv:: Loved the staff and the low key vibe.

Negativ:: access to the beach, steps were a bit tough to manage

Positiv:: Perfect spot if you’re looking for a place right on the beach. however

Negativ:: The rooms were very old and outdated. We stayed at Grand Hyatt Baha Mar for 3 days before here for around the same price and would definitely just stay there next time.

Positiv:: I felt like I was staying in a Caribbean island resort, because I was. And not a modern hotel. I like that island feel and layout. Beach was very close and convenient. Staff were very helpful and always kind. On site massage lady Shanna was very professional and excellent.

Negativ:: There are small openings everywhere in the construction of the cabin and around the door, and there were only shutters and no windows, so it was almost impossible (until the sun went down) to cool the room down with the small AC unit.

Positiv:: Die Lage direkt an super Strand und die aufrichtige Freundlichkeit des Personals waren toll

Negativ:: Es hat eine sehr schlechte Wlan-Verbindung. Die Klimaanlage ist in den Zimmern zu tief montiert. Kalte Füsse - heisser Kopf

Positiv:: Beautiful, rustic-like experience. The cabins were fun, the food was great, and the beach and water were gorgeous! We enjoyed our honeymoon at Compass Point very much!

Positiv:: The property was quiet, perfectly located, and perfect for a vacation. The food takes a very long time though. This should be improved.

Negativ:: Preparation time of food was very long (1-2hrs)

Positiv:: Traumhaft!!!!! Das Resort ist einfach genial, wunderschön, ruhig, direkt am Strand, spektakuläre Aussicht! Die Hütte war super schön mit Blick auf das Meer! Das Personal war durchwegs sehr freundlich und hilfsbereit! Das Essen im Hotel war sehr lecker! Das Resort ist ca. 25 Minuten von Nassau entfernt, wir haben den Bus genutzt um 1,50 Dollar, ganz unkompliziert. Live Band am Donnerstag und Freitag, tolle Musik!

Positiv:: Absolutely everything was perfect from beginning to the end ! The room is huge and comfortable with a king size bed. We only paid an extra $20/ night to get upgraded to a sea front hut. The view from the room is stunning, the swimming pool and the dock are really enjoyable. Restaurant and bar are really nice you can test local food and cocktails ! A special thanks to Karen who made our stay unbelievable!

Negativ:: It is not a negative point but the hotel is not located in Nassau, it takes 20-25 min by bus to get to the capital, and very easy to use !

Positiv:: Helen, Karen, Shendra, Phillip, all staff above and beyond to make stay memorable!

Negativ:: This is not only a lovely and intimate property, it has a very cool history. Its original owner was "connected" to the music industry (discovered and managed Bob Marley). Across the street is The Studio (now a restaurant with great food) was the "partner" of the resort where musicians from around the world came and stayed (at the resort) and recorded (at The Studio). Phillip, the manager, was totally awesome and kept the place in top order (and even saved us two of the best Snappers delivered that day for our last night's dinner). Loved by locals, X-Pats and anyone who wants a truly unique (and affordable) getaway. Great little spa and totally awesome vibe. Very highly recommend!

Positiv:: Das Frühstück war okay

Negativ:: Weisen Sie die Gäste darauf hin, dass es keinen Shuttlebus zu einem der Atlantis Hotels gibt, und das gehen ist eine Option außer einem Taxi

Positiv:: Sauber und bequem zu Fuß zu den Fähren und zu Atlantis.

Negativ:: Frühstück und WLAN sowie Zugang zu Atlantis .

Positiv:: Gute Lage auf der Insel

Negativ:: Restaurant

Positiv:: Tageskarte zum Atlantis enthalten

Negativ:: Alles ok

Positiv:: We appreciated the Atantis armbands and their speedy checkin since we were several hours early.

Positiv:: The breakfast was wonderful. I wouldve preferred to have a microwave in the room instead of walking half way across the whole hotel to rewarm anything. Concidering i have a newborn. The stay was great though. Access to the atlantis water park was especially wonderful.

Negativ:: Needed a microwave in the room.

Positiv:: Closeness and partnership with the Atlantis

Negativ:: The breskfast menu could be more appealing

Positiv:: Location Service Pool

Positiv:: The staff are top notch and fantastic ambassadors for CS.

Negativ:: Lack of choice in terms of hot breakfast food. Also a china mug for coffee would be nice and save the World from polystyrene. The poor quality of WiFi in my room; 494 was frustrating.

Positiv:: The hotel is right next to the Atlantis to which they offered access and that was very cool. The hotel itself looks ok inside and out, the staff was helpful and nice.

Negativ:: The room wasn't very clean (hair is in the sink, in the bathtub etc.), the furniture was a bit worn. The breakfast was every day the same with not too many choices (tasted ok to be fair) and there was no decent coffee at all.

Positiv:: Free breakfast since food is very expensive in the bahamas!! Very nice rooms with a sitting area and very close to atlantis with free access !!! Yes free never had a problem we walked in less than five minutes to all the attractions of the atlantis property!!! Highly i mean highly recommend this place to stay!!

Positiv:: Die Unterkunft ist sehr gut gelegen, unweit vom Atlantis.

Negativ:: Das Frühstück war für den Preis sehr dürftig. Der Check-In hat sich unnötig in die Länge gezogen. Das Armband welches, man für den Eintritt ins Aquaventure benötigt, muss man an einem speziellen Schalter in einem anderen Hotel abholen. Es gibt auf der ganzen Halbinsel bloss einen sehr, sehr kleinen Supermarkt.

Positiv:: the only good part is that it is close to the atlantis

Negativ:: Hotel was smells very bad And there were wooden bedbugs There were 5 kinds for breakfast

Positiv:: The entire location

Negativ:: Not easy to find good food with a right price

Positiv:: I loved the ease and the access to Atlantis

Positiv:: Front desk and cleaning staff friendly.

Negativ:: Pullout bed had linen prior to us earring. Not sure if it was previous stay or not. Prefer to have made fresh on first day.

Negativ:: - man kann keine Gäste einladen - muss Plastikbändchen tragen, rund um die Uhr - unfreundliches Personal - überteuert , für die Qualität des Hotels - Klimaanlage im Zimmer funktionierte auch nicht richtig.

Positiv:: Bestimmte Personal waren sehr freundlich und höflich.

Negativ:: Die Sauberkeit der Zimmer. Kein Telefon zur Verfügung gestellt während des Aufenthalts. Rauchen auf einer Nichtraucheretage. Kein Shuttle zum und vom Hotel zum Flughafen. Nicht zuvorkommendes Personal an der Rezeption.

Positiv:: Food was very good quality and cocktails were delicious! It was nice that EVERYTHING was all inclusive. Staff were very friendly and hotel was in a good location, 10mimute walk to Atlantis and 5 minute walk to ferry port.

Negativ:: Elevators kept breaking.

Positiv:: Everything was amazing. The staff were courteous, engaging, and accommodating. The food was very good with many options to choose from. Non stop drinks with the all inclusive package made it worth it. The resort was well kept, beach and pool crystal clear and maintained daily, I would definitely go back!

Negativ:: Nothing to report

Positiv:: Huge pool! Different restaurants! Amazing room with balcony overlooking the water.

Negativ:: It was all good!

Positiv:: I enjoyed snorkeling in their beach area and saw a variety of fish and a cute grouper behind the rocks. The hotel shuttle and lunch service at cabbage beach was a relaxing and ideal outing for the day. The Hotel staff was friendly and poolside bar & food service was exceptional

Positiv:: All-inclusive Hotel. I don’t have to worry where to get my food and drinks.

Negativ:: I didn’t like anything at all but if there’s one thing I dislike is having to wear the Bracelet 24/7 and unable to remove it from my wrist.

Positiv:: Great experience was my first time in Bahamas. Great food and staff. The drinks were awesome. Kept on drinking the pinacolada.

Negativ:: Check out time (11am) is too early. It should be at least 12 or 1pm.

Positiv:: The staff was amazing

Negativ:: Lack of transportation

Positiv:: Gute Lage

Negativ:: Sehr abgewohnt

Positiv:: Perfektes Hotel für ein paar Tage auf den Bahamas nicht zu groß und anonym sondern mit fast familiärer Atmosphäre

Positiv:: I was traveling alone and couldn’t have picked a better place to stay. Location is great! I walked everywhere, even downtown. The staff is amazing, so friendly and helpful. We became friends, since I was by myself. Friendly and cool staff adds up to the hotel vibe. Super chill, relaxing and fun. The last 2 nights of my stay, there were some loud people on the room next door and the staff was super caring always asking them to lower the volume. There is always something going on. There are so many activities! The hotel also has many areas for a great walk at night, or hammock at the beach. Many restaurants as well super good. Thank you all for an amazing holiday! I’ll definitely be back!

Negativ:: Sometimes different groups of people bring their speakers, and adding up to the music from the hotel it gets kind of annoying. Maybe the staff could be more strict about it.

Positiv:: The staff were incredibly nice. Big, clean and really comfortable room. Excellent food choices each day and stunning pool/beach area. They offer a free shuttle to the closest beach (3 min drive). Speedy wifi and lots of good tv channels. And the most powerful shower I've ever used!

Negativ:: The lack of vegetarian options at dinner.

Positiv:: The pool, the small beach concept

Negativ:: They intend to charge me for the internet service

Positiv:: Die meisten Angestellten waren großartig. Die Privatinsel ist großartig

Negativ:: Altes Hotel, stinkende Teppiche, das Essen war einfach in Ordnung. Wir hatten einen Butler und einer von ihnen war nutzlos. Sehr kleine Asse zum Strand - man kann nicht laufen

Positiv:: Everything

Positiv:: Nice layout, outside well manicured, many of staff had good attitudes

Negativ:: Bed sheets smelled like fish! Some staff attitudes were unpleasant, food could be better

Positiv:: From the moment we arrived in Nassau we were treated with a warm welcome. All staff at the Royal Bahamian were very helpful with getting us into our room, showing us where things were located, and got us relaxing into vacation mode right away. Check in was a breeze, our room was great and the food fabulous. We had such a great time with Richando and Savannah at Kimonos. Richando was an excellent chef and showed his talent for cooking while singing to us in his beautiful voice! The food was soooo good. Savanah made sure we had everything we needed and was on hand to refill our drinks often. Breakfast at Spices was wonderful. All the wait staff were very attentive and so nice. We had such a nice time that we're returning to Sandals next year. Don't miss out on a trip to paradise!

Positiv:: The staff were really friendly The facilities were awesome Room was very clean

Negativ:: They couldn’t provide a cocktail menu They didn’t restock our bar after cleaning our room twice!

Positiv:: Anlage, Essen,

Negativ:: Ganzer Tag Laute Musik am Pool, leider auch auf der Insel.... fast ein weing Malorca.. schade für diese Anlage, viel zuwenig Sonnenschirme!!!!!!!!!!

Positiv:: The resort is nice and some some good amenities. The island, which isn't private, is still very nice and there is a large portion solely for Sandals guests. Food was decent, not great, and there were no waits at any of the restaurants.

Negativ:: The staff reserves the best spots on the beach for the butler suites. Even if you get up early, you may not get a great spot on the beach. This is very disappointing as some of them didn't even get used throughout the day so they were simply reserved for no reason. The staff is also in no hurry, which seemed to almost be the culture in the bahamas in general. Just know that going into it and you won't be too disappointed.

Positiv:: The boats they have on the beach for free. I loved the food. The parties they had in the pool.

Negativ:: The internet connection was horrible. The waiters were sometimes not so friendly

Positiv:: Food beach and design

Positiv:: The hotel is in a great location, 10/15 min away from the airport, 15 min away from Downtown Nassau and, if it interests you, 20 min away from the Aqua Venture (Atlantis Hotel). The beach is amazing and from time to time, there are lots of fish swimming next to you. We ended up not spending much time on the private island but when we went there it seemed great, despite the mosquitos. The food was good and there is plenty of restaurants to choose from, all with great quality food.

Negativ:: What we did not enjoy was the service. The staff is nice but extremely inefficient. They are super slow and they kept asking what we had ordered through our meals, which was really annoying. The buffet had good food but not a great variety. We had a concierge service but we ended up not using. However, this service was very frustrating to most guests because the butler and concierges booked all the good seats in the beach by 8AM which meant that the hotel guests that actually wanted to go the the beach early in the morning did not have any good spaces left. One morning, we were able to reserved two chairs by 8AM before breakfast and when we came back to the beach (by 8:30AM) a butler, named Sean, had took our stuff into another chain. We were furious and he had the nerve to lie to us. This beach situation was really annoying because then the reserved chairs by the butlers and concierges would only start being used at noon or they would not even show up.

Positiv:: Location is stunning, spacious room, dining options are amazing, water color the best , staff friendly , rolls pick up was amazing

Negativ:: Bartenders by the pool could be a little friendly

Positiv:: The private island is very nice , we enjoyed it.

Negativ:: Everything was perfect

Positiv:: Das Personal ist super Hilfsbereit und sehr lieb. Die Lage eignet sich sehr, da man in nicht mal 5 min am Flughafen ist.

Positiv:: Personal außergewöhnlich freundlich Busstation vor der Tür (USD 1,50 in die Innenstadt, 20 min Fahrzeit; auf dem Weg mehrere Strände) 20 min Gehzeit zum Love Beach (sehr schön, Wasser türkisblau, kaum Leute) Schöne, große Terrasse mit Blick aufs Meer Schöner Pool Gutes Essen im Hotel (auch vegetarisch) Vor dem Zimmer kleiner Außenbereich mit Sitzgelegenheit Special thanks to the exceptional (!!) nice and helpful lady who welcomed us on our first day, as well as Colin and the Chef! See you next time!

Positiv:: Clean, easy to navigate the check-in/check-out process, accommodating and helpful staff, quiet and beautiful location near the airport.

Negativ:: I sent a couple of emails to the hotel ahead of time and never heard back from them. That said, everything I needed help with was addressed when I arrived.

Positiv:: Near airport - 5 mins by car - on hill over looking ocean/sea - sea 5 mins walk away. Old Bahamian House. Staff very nice.

Negativ:: Breakfast was basic. Room facilities were average. Expensive for facilities provided.

Positiv:: surroundings and staff.

Negativ:: The person staying above us made alot of noise throughout the night. It sounded like they were moving furniture.

Positiv:: Close to airport

Positiv:: The location was amazing. The staff were so friendly, I enjoyed talking to the receptionist, she was such a lovely lady. The porter John was a friendly giant.

Positiv:: View

Negativ:: 100 m stairs from the entrance to the check-in without any help from staff. Also, free access for any strangers because of lock which does not work, but the staff lies to your face that it works and there is a safe place. They told me to leave my luggage near to the entrance for a bellman who possibly will come in 2 hours. He didn't come at all and I had to lift my all luggage by myself. 60 kg to upstairs for 100 meters. Even I have issues with my arm and can't do it without difficulty. In addition, it was the most awful staying in my life. We couldn't sleep all night because of the noise from everywhere. I strongly not recommend staying there.

Positiv:: Staff is extremely friendly and helpful. Large bedroom. Air conditioner in bedroom was powerful, providing us full comfort during our summertime stay.

Negativ:: Grass around the outdoor pool area was somewhat infested with small ants. Problem solved by wearing shoes before entering the pool.

Positiv:: Staff were extremely friendly and helpful. The breakfast was continental but lots of fresh fruit.

Negativ:: The Aircon in the bedroom leaked. The room had a wraparound walkway so that you had to keep the curtains closed if you were in the room - no privacy.

Positiv:: Breakfast was great!

Negativ:: The card I used to book on line was not accepted upon arrival. Their equipment is was not accepting it. Had to use a different card. Lucky I had one with me. Not convenient at all.

Positiv:: It was beautiful four story elegant property with lush tropical gardens, fabulous rock pool and a wide verandah over looking the sea! Stunning in every way!! We were met by Colin, who was an absolute gentleman. He arranged dinner for us and was such a lovely host!

Negativ:: Unfreundlicher Service. Wenig hilfsbereites Personal. Schrecklich Preis-Leistungs -Verhältnis

Positiv:: Alles...wir liebten alles an der Cove, der Service war erstklassig, und das Personal konnte sich schnell unsere Namen merken und uns als solchen begrüßen...jeder menschliche Komfort war da... wir lieben die Cove und planen einen erneuten Besuch... der Frühstückssaal war sehr gut

Negativ:: Die Auswahl an Speisen war minimal, und der Crack Conch im Mesa Grill war schrecklich

Positiv:: We were surprised and shocked by the additional charges such as resort fees, include gratuities etc... Everything was extra cost. We ended up paying over $800 dollars for 1 night. Actually $1,600 because we had 2 rooms. Terrible experience. Awful food, very rude check in personnel and just a terrible experience for a very high price. also feel the bookings.com misrepresented the costs as well. Feel very taken advantage of and will never use bookings.com again or go to the terrible Atlantis!

Negativ:: Everything mentioned above.

Positiv:: Always a pleasure to stay st the property. The staff is amazing

Positiv:: View

Negativ:: Cost and requires refurbishment

Positiv:: Very comfortable bed.

Negativ:: Was supposed to be ocean view but could only see trees if the balcony. One sliver of ocean if you look real hard. Very disappointing because of 2nd floor.

Positiv:: Super nice, the best staff ever esp Darrel the lobby ambassador and henrico at concierge.

Negativ:: Nothing.

Positiv:: It was very quiet.

Negativ:: The food at the Cove was not good.

Positiv:: Grosses Bad, öffentliche Räumlichkeiten

Negativ:: Viel zu teuer für was was es bietet. Telefon und iPod Adapter funktionierten nicht, Spiegel im Bad kaputt, teilweise Möbel beschädigt und Badarmaturen rostig. Badeliegen schmutzig und und sandig. Wenn man knapp 700 Dollar die Nacht zahlt, ist das unakzeptabel.

Positiv:: The resort was clean and staff was helpful, definitely glad that we went.

Negativ:: I had asked for a birthday or anniversary gift to be in the room when we got there and there was nothing. I aslo got charged way more then I was expecting.

Positiv:: Very nice

Negativ:: Too expensive

Negativ:: We found that staff members were not very friendly

Positiv:: Location, facilities

Negativ:: Room was ready 2 hours after the 4pm official check in, after telling us 20 min at 340pm, did not have the two rooms w requested double beds, shower sucked, control was either cold or very hot, not in between, very expensive, $11 for room water. Ocean water was beautiful.

Negativ:: The service is one of the worst I've ever experienced.

Positiv:: Essen und Lage

Negativ:: Einige der Dienstleistungen und das beste Restaurant war immer voll

Positiv:: Vielfalt an Essen, das Personal war nett.

Negativ:: Das Waschbecken im Zimmer meiner Schwester war defekt mit faul riechendem Wasser bei abgestelltem Wasserhahn. Renovierungsarbeiten - mein Vater war aus seinem Zimmer ausgeschlossen, weil das Schloss nicht mehr funktionierte. Das Personal konnte den Fehler zwar beheben, aber es war doch eine Unannehmlichkeit.

Positiv:: Alle waren dort sehr nett. Das Essen war wundervoll, man wird nicht hungrig werden. Sie haben sogar Snacks. Sehr schönes Zimmer mit schöner Aussicht.

Negativ:: Der Pool schließt um 18:00 Uhr. Ich mag Nachtschwimmen, also war das nicht ideal für mich. Die Badewanne im e-Bad ist schmal, sodass es schwierig ist, zu stehen und eine Dusche zu nehmen, seltsam. So etwas hatte ich noch nie gesehen, aber der Rest des Hotels macht es aus.

Positiv:: Das Essen war eine angenehme Überraschung. Das Personal war freundlich.

Negativ:: Öffentlicher Strand, rechnen Sie damit, dass Sie belästigt und Konflikte erleben werden. Alkohol-Auswahl war sehr schlecht. Kleiner Pool.

Positiv:: Der Strand war sehr schön und sauber. Das Personal war sehr nett.

Negativ:: Wir haben vier Nächte hier verbracht und konnte nie ins Steak Restaurant.

Positiv:: All-inclusive und keine Gedanken machen, was zu viel Zeug kostet.

Negativ:: Das Essen war nur okay. Das Frühstück war gut, aber das Mittagessen und das Abendessen war nur okay. Wirklich kein Nachtleben oder Aktivitäten.

Positiv:: We are lucky enough to have travelled in the past. We do beleive that the service and people of the staff are one of a kind. Always being greeted with a smile and a helpful hand. The employees and management were truly very special. Would recomm

Negativ:: Food was good, especially the fishes. Although the meals were redondant, the quality was there.

Positiv:: The Staff is really cool. The poolside food is the best!

Negativ:: Rooms were too small, no access to any amenities, only two pools, balconies are too small, and restaurants get cut off too early.

Positiv:: Location. Rooms are updated and very clean. Staff is always on hand to assist.

Negativ:: RFood choices were good. Restaurants could offer more choices.

Positiv:: Our rooms were very clean & always well stocked with beverages & clean towels. The staff were very friendly & accommodating. Awesome food & entertainment. This was our 3rd stay at this resort & we will be back.

Negativ:: Nothing

Positiv:: Great personal service. I would recomend to have more variety of music in the bar to serve all ages groups. Also, to be able to make restaurants reservations in advanced that way guess have more time to look around the island and shop. Thanks

Positiv:: I felt absolutely pampered all week. It was very luxurious especially with the all inclusive food and drinks.

Negativ:: No

Positiv:: Location next to the Atlantis

Negativ:: The hotel AC system was broke the first 3 days of my trip. It was unbearable in the room, over 80 degrees. We could not utilize the all inclusive options as we ate lunch and dinner at other hotels because it was too hot. I have filed a claim with the hot

Positiv:: Full service, great staff, no worries, great location, fun fun fun!

Positiv:: On the beach front. Beach was beautiful.

Negativ:: Room service was bad. Customer service is not consistent. had bad service during check-in after our flight was delayed 5 hours.they did not give me the room I requested the first night.

Positiv:: The beach !! It's so beautiful. Clear water like no other. I want to recognize the great service received by staff. The property is nice.The guys working outside placing the umbrellas are great! Excellent Wifi.

Negativ:: No complaints. Everything it was great ! Thank you very much Riu Palace Paradise in The Bahamas !!!!! We will be back as soon as we can . Keep doing the best for us.

Positiv:: Nice location wonderful views

Positiv:: Sehr traditionelles Hotel im Bahamas Stil herrschaftlich einzigartig und sehr gut ausgestattet

Negativ:: Lärm von den Bauarbeiten, die neben dem Strand stattfanden Laute Bass Musik aus der Bar

Negativ:: Der Check-in nahm meine Hilton-Ehrungen nicht an und gab mir falsche Gründe. Hilton Honirs, shoukd werden akzeptiert, egal was als langfristiger Kundenservice. Überhaupt nicht glücklich.

Positiv:: Das Personal war sehr freundlich

Negativ:: Hotel ist müde

Positiv:: Ich versuchte früh Zimmer zu bekommen, aber es wurde kategorisch gesagt, dass ich um 4 Uhr eincheckte! Keine Diskussionen! Als ich ins Zimmer kam, war die Tür kaputt, DIE KLIMAANLAGE funktionierte nicht richtig. Der Strand ist in Ordnung, aber die Anlage nebenan ist riesig. Das Personal war insgesamt nicht sehr zuvorkommend. Würde nicht wiederkommen

Negativ:: Wenn Sie einen niedrigen Preis bekommen, haben Sie einen kurzen Stopp und kümmern sich nicht um den Service, das ist ein guter Ort

Negativ:: We ordered a bottle of wine and they didn't open the bottle for us or bring a cork screw for us to open it. We called room service several times and waited over an hour until I went down myself to get the bottle opened at the bar. The fire alarm also kept on going off that 1st night. Other than that our stay was great.

Positiv:: The location!!

Negativ:: The bed was terrible and uncomfortable, the pillows were old and the bathroom had water leaking from the shower and the basin.

Positiv:: Amazing staff, honestly the best experience I’ve had with staff at a hotel/resort would 100% recommend

Positiv:: Staff was great, facility was clean. I would recommend this property too anyone visiting Nassau.

Positiv:: Only one receptionist were nice and friendly

Negativ:: Over priced, the food in the pool was awful, the extra charged me money for drinks and food we had in the pool even when my partner paid it at the checkout (and I had to call them several times and even go there again for them to cancel the transaction) the charged me twice the breakfast and also there’s a construction just beside so the view is terrible and noisy from the beach... You will be better paying 30$ more and you will get a pretty nice room in the Atlantis! DON’T GET FOOLED INTO NICE PICTURES because it’s a trap!

Negativ:: Everything

Positiv:: The customer service was great

Negativ:: Dirty rooms, safe did not work, refrigerator smelled bad and did not work. We told the check desk and nothing was done, no follow up

Negativ:: The room was horrible, window was up high so could not even see out of it. Hallways were noisy all night long and cleaning carts started very early. Uncomfortable on every level and overpriced!

Positiv:: Nothing

Negativ:: $500usd went missing from my room. Security lied to the police. Another security officer blamed my friend and brushed it under the carpet didn’t even notify anyone about the issue. No cctv anywhere. Highly convenient if you ask me. Staff were not helpful. Did not listen to my case and tried to strategically make me write a statement in which would clear them. AVOID AT ALL COSTS. Room still had rubbish from previous guests Breakfast is $30 and underwhelming (not worth it)

Positiv:: very good

Negativ:: to many upcharges almost $300 extras on a 2 night stay

Positiv:: Size of hotel and pool area is nice. Smaller but very nice beach. Great restaurants close to hotel. A+ housekeeping staff, very welcoming and friendly, always greeting you in the hallways asking about your stay and wishing you a great day. Nice having a Starbucks on location.

Negativ:: Hotel & Rooms are outdated and could use a renovation. Some of the Waitress staff at the on-site restaurant needs to learn how to properly greet and be friendly with their guests. . We witnessed one guest being yelled at for trying to get water for her toddler at the waitress station. But they were waiting so long, the women was not getting the service she needed, and went to get it herself. Waitress was very rude and could of very nicely said let me help you. But continued to just tell her she cannot do that and made an unnecessary scene. Water and coffee at on-site restaurant tastes like chemicals, so I got my coffee at Starbucks each morning.

Positiv:: Friendly staff, Port view, location

Negativ:: There was no drinking water in the room 4 stars ? We needed to buy some and the mini bar in the room was empty too.

Positiv:: Die Freundlichkeit des Personals . Sie sind sehr gut informiert und hilfsbereit zu ihren Gästen. Eine großer Verdienst des Management Teams.

Negativ:: Nichts

Positiv:: grosser pool, saubere timmer, gute lage.

Negativ:: sehr teures restaurant, lange wartezeiten, strand war eher dreckig...

Positiv:: Great location, staff were lovely, food was nice, hotel was clean and had everything we needed

Positiv:: Cleanliness of the room.

Negativ:: The restaurant and/or bar within the the hotel closes too early. Not accommodating for people traveling on late flights and checking in/arriving hungry...

Positiv:: Clean and nice

Negativ:: Nothing

Positiv:: beach just on the other side of the road.

Negativ:: bored staff, poor facilities, extra fees for everything. shame for the courtyard marriott brand

Negativ:: Very old building

Positiv:: The staff was super helpful and nice

Negativ:: Totally run down building probably from the 60s

Positiv:: Das Hotel an sich ist OK, aber die Lage, der Strand, das Frühstück für 15 Dollar sind eine Zumutung. Der Strassenlärm, die LKW Abgase am Pool sind nahezu unerträglich.

Negativ:: Alles. Das Hotel ist für mehrere Nächte, als Urlaub, nicht zu empfehlen.

Positiv:: The hotel was located just next to the downtown. Beach was directly in front of the hotel. Room was clean and cozy.

Negativ:: All power sockets were of US standard. At least some power socket should have been made to match all other standards as well, considering this is an hotel and guests can come from other parts of the world. On my last day staff was knocking my door every 20 minutes just to ask how am I? it was very disturbing and annoying! The pool was small and there was no sun in the afternoon. I have asked for a spoon and they brought me a plastic spoon. Bad for 4 star hotel.

Positiv:: I love the costumer service. I can’t remember his name but the front dest gentleman was awesome I was haven a bad day and he turned my day around. Can’t wait to come back

Positiv:: We reserved 2 rooms .Both of has very Good sea View .. Bathroom , Beds,Pillows very very clean and Comfortable also .. Reseption Staff are very Kindly and Helping guests .. I hope we can come back again...

Negativ:: Just Air Condition is Littlebit Noisy in 538 .I m sure they can Solve it soon ..

Positiv:: I enjoyed the privacy, my room was very comfortable and the property was well kept. The (2) female Security at the entrance were very welcoming, friendly and offered assistance.

Negativ:: I did not like the Customer Service, The Concierge/Operater after dialing #0 was not pleasant after inquiring about food room service and I was transferred to the Restaurant where I recieved further distaste from the Cook that answered me "Sweetie I am very busy you will need to come to the Restaurant to view the menu" after the Concierge/Operator suggested to transfer me to find out the menu for the day.

Positiv:: The place was excellent

Positiv:: Darlene war die beste Mitarbeiterin die wir jemals kennenlernen durften! Sehr hilfsbereit, fürsorglich und unfassbar lieb.

Negativ:: WLAN auf dem Zimmer war nicht vorhanden

Positiv:: The staff was lovely and were very helpful! Great and gracious folks! The landscaping and gardens were beautiful and seemed well kept.

Negativ:: My first room was very rough and smelled like ta basement, even after running the AC alt night. I complained to the manager and she moved me to another room. It's an older hotel built back in the 60's and needs work. I want a refund on my 1st nite!

Positiv:: Staff was great very friendly, privacy, quiet and relaxing garden ambiance with two pools.

Negativ:: WiFi Internet connection was poor in my room, mostly had to access internet from poolside outdoor location near the office building.

Positiv:: Die Ruhe im Hotel,das Personal an der Rezeption waren überragend

Negativ:: Frühstückspersonal war sehr unfreundlich,Entfernung zum Strand und zu einem guten Supermarkt etwas weit

Positiv:: It was very quiet and private.

Negativ:: The cleanliness of the room and bathroom was not up to standard there was construction going on perhaps I would visit this property again when the upgrades are done.

Positiv:: The staff were friendly and helpful.

Negativ:: We were travelling for work and there were electricity cuts to the island and the property did not have a working back-up generator. No electricity. No WiFi. Candles but no matches. No warning. We had to move hotels.

Positiv:: i liked the convenience of staying in a apartment with all of the amenities small amount of rooms and private access to pools

Negativ:: the room lacked the appliances promised I had to inform them about the missing items. The living room and patio furniture needs updating.

Positiv:: The security didn't got her name but it wasn't even 12am yet and she sent the gentleman knocking on the door to get my guests out

Positiv:: Clean great customer service

Positiv:: I like the friendly staff and how clean and excellent the room shame how I had to clean after the first night it was an amazing stay there. Will be staying there a next time

Positiv:: Das Personal war super nett und immer hilfsbereit. Die Betten waren super bequem Die Lage ist großartig, nahe genug an der Innenstadt Tolles Preis/Leistungsverhältnis

Negativ:: Es hatte einen alten Geruch im Zimmer

Positiv:: staff

Negativ:: location

Positiv:: Gesamteindruck war gut. Nicht mit deutschen Standards zu vergleichen.

Negativ:: Kein Safe im Zimmer. Verglichen mit deutschen Standards relativ teuer.

Positiv:: The room was nice you could see the did some work to improve the value of the rooms

Negativ:: The bathroom was full with some bugs coming from the vent in the sealing made it impossible to take a shower.

Positiv:: - Happy Hour mit Freigetränken am Pool - Das Personal war freundlich und hilfsbereit - Die Lage war besser als erwartet. 10 min Fußweg bis zum Strand / Bushaltestelle / Fish fry (Bars) - Gate mit Security - Ruhige Nachbarschaft also kein Straßenlärm

Negativ:: - Preis Leistungsverhältnis - Zimmer sind alle von draußen begehbar, weshalb ich mich nicht so sicher gefühlt habe. In der Nacht stand aufeinmal ein betrunkner Nachbar vor unserem Fenster. Als Alleinreisende Frau würde ich dieses Hotel aus dem Grund nicht buchen. - Es gab einen Pool, jedoch war der leider nicht sauber - Dünne Wände

Positiv:: The air conditioning worked, so that was good. The rooms were clean.

Negativ:: There were gaps between the door and the jam. There were bright lights outside the room that stayed on all night making it difficult to sleep. There was a $30 per person resort fee but this was not a resort, the pool was tiny and the free breakfast was muffins, cereal and cold cuts. I was there to do disaster relief after Dorian so it met my needs, but I would not suggest it for a vacation.

Positiv:: Sehr freundliches und hilfsbereites Personal, gute Lage und Nähe zu Downtown Nassau und Paradise Island

Negativ:: Zu den schönen Stränden der Insel, braucht man ein Auto

Positiv:: Clean

Negativ:: Up stairs

Positiv:: I fuljoyed my stay

Negativ:: Nothing

Positiv:: I was hesitant at first especially as a woman traveling alone based on previous reviews. But I’m glad I got over those fears and still booked here. My room had a huge queen bed was located on the upper level and was clean and nicely air conditioned when I arrived. They have a extra lock on the door which made me feel safer. They have happy hour every day which I didn’t make it to due to my activies but their complimentary breakfast is on point. Definitely helps with expenses.

Negativ:: I wish there was a safe in the room. And I don’t know if there is another housing complex directly behind the hotel because there were cars that drove thru the driveway quite often.

Positiv:: The location was centralized and convenient. The breakfast should have had some variations not only eggs, harsh brown and sausages.

Negativ:: the amenities could have been a little more modern but enhancement was taking place when we left.

Positiv:: The apartment was huge, breakfast was good and the staff was very very nice. We also enjoyed the free poolbar every evening.

Positiv:: There was a bigger choice of food than expected including the option of a cooked breakfast