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The hotel was an excellent short stay location convenient for visitors touring the Everglades and on route between southern Florida coastal resorts and Key West. If you were lucky you would see the hotels own resident Aligator in the adjacent lake!
Location Rooms need a refresh, wear and tear of everyday use has the facility needing improvement compared to other Hampton Inns.
überwiegend freundlicher Service und ruhig/zentral gelegen
Großes sauberes Zimmer, mit Kühlschrank, Kaffemaschine und Mikrowelle. WLan auch im Zimmer.
Sehr sauberes und preisgünstiges Hotel. Viele Restaurants in der Nähe. Guter Ausgangspunkt um Naples und Umgebung zu Erkunden. Very clean and lovely hotel (good price). Good starting point to explore Naples and area.
Sehr sauber, hilfsbereites Personal, die Größe der Zimmer gut Speisekarte zum Frühstück ist etwas begrenzt
Die Zimmer sind groß und sehr sauber, das Personal ist freundlich und das Frühstücksangebot in Ordnung. Das Preis-Leistungsverhätnis ist ausgesprochen gut.
Super Preis-Leistungsverhältnis. Zentrale Lage für einen Florida-Urlaub.
Die Freundlichkeit der Mitarbeiter und die Stille im Zimmer. War herrlich nachts zu schlafen. Haben noch nie in einem Hotel so gut genächtigt. Auch war gut, dass man immer Kaffee nehmen konnte - zu jeder Tageszeit. Und der Pool war auch schön. Ebenso war es gut, dass Waschmaschinen zum Wäsche waschen vorhanden waren, auch wenn wir diese nicht genutzt haben. Das Frühstück war okay, hätte aber ein bißchen mehr Auswahl sein können. Pappgeschirr war schon gewohnheitsbedürftig, aber wie gesagt - war okay.
Price was less at the hotel front desk than booking it via Kayak And next time I will check it before I book it on line via Kayak Hotel rate was $99 at front desk with breakfast included All was good and breakfast was good too
We stayed here before in May this year and enjoyed our stay. This time they were renovating all the rooms and we got one of the newly renovated King suites which was beautiful. All the hall and breakfast areas had new carpet and paint and still had lots more to be done over the next month. Lots of workers and noise going on in the public areas so be aware if this bothers you. You still get the free breakfast and happy hour drinks but things are moved around a little each day. We were out for most of the day plus we didn't hear any noise after 5 pm or so. We used this as a base for day trips to parks and nature areas of the Everglades And even a day to key largo. You're only a few minutes from I-75 and can bypass all the traffic on US 41 when going north or south. We enjoyed a big breakfast in the morning and the evening drinks when we got back from a day of sightseeing. A beautiful park with historical buildings is the Koreshan State Park located just about 10 minutes down the street. We found it very interesting and has beautiful grounds to explore. Now for the reason of only a 4 star rating or less. During the renovations all of the room doors were removed and replaced after the room was done. The problem is they were not replaced properly on a lot of the rooms and don't close or lock properly. Be sure to check your door and make sure it closes and locks completely, ours did not. I reported this the day we checked in at the front desk and the lady made a note and said she would report it right away. Well it was not fixed. We came back to our room the 3rd day and sure enough when I tried the door handle it opened without unlocking it with my card. Someone had entered our room during the day and hadn't checked to see if it locked when they closed the door plus it was 4pm and our room was not touched by housecleaning. I immediately when down to the front desk and told them what happened. Luckily a construction boss was at the desk and he went up with me and checked the door and got some tools to fix it. He had it working perfectly in about 20 minutes. I thanked him and my wife and I checked our room to see if there was anything missing which there wasn't. The maid came by about 4:30 pm and we told her to skip cleaning the room so late and just give us some clean wash cloths and hand towels. She didn't speak a word of English and brought the wrong stuff. We tried to explain the best we could and finally she came back a second time with twice the amount we needed but we just took them and let it go. I have no problem with foreign workers but they need to at least understand the basic words to do their job. They don't have to speak fluent English but just enough to do their job correctly. This was the second time I Have had a problem at this hotel. The last time I started to check in May I was told they didn't have my reservation so I ended up taking a room I didn't want . I called booking .com and they corrected it and got me another room the next day like the one I reserved. I'm not sure who was at fault but it was corrected. I have a feeling the hotel is understaffed because of cost cuts and that's why things don't get done. A person can only do do so many things in 8 hours. Maybe the upper management should run the hotel for a week and see if everything goes smooth like they expect their workers to do??
room and location. Excellent breakfast as well
Loved the layout of the hotel and the service. The TV in the bedroom wouldn't turn on.
Quality of suites. Great full breakfast. Firendliness of staff. The first night of our stay, we returned to room to find carlpet soaking wet below the desk. Called front desk to report problem. Maintenance man was there in less than 5 minutes, found the leak behind a plumbing panel. Went to fron desk and returned in less than 5 minutes with keys to a new room. Offered to help us move. Waited outside and then went in to solve the problem. A bit of inconvenience but problem resolved very quickly. One big duvet on bed instead of multiple layers to adjust. Plumbing leak on first night, BUT see likes.
Close to great fishing spots, a clean quite place.
The owners and staff were very nice and friendly. The room was clean, updated and very comfortable. The location was very central to the entire area for sight seeing and fishing. The resort rented pontoon boats at reasonable prices. There was no patio for the room we rented. (All others have a patio area). There was no outside, grassy area with chairs/tables to sit and watch the waterway. There was a bench on the dock for fishing, but no shade from the sun.
Great location and rooms are very comfortable and clean. Beach is right across the street and you can fish in the pier in the back of the resort. Staff not to bad, but need a little more customer service.
Nice size apartment with comfortable bed and convenient kitchenette with lots of necessities provided (dish soap, broom, etc.). Location was convenient to just about everywhere and there were plenty of good restaurants and taverns within walking distance. The property is quaint and has a comfy, friendly feel. Andre was very helpful. Good place for a single traveler or a couple Some of the furnishings could be updated a little and the bathroom fixtures seemed a little delicate. If I were to stay longer a pool would have been nice.
It was very easy check-in and we were made to feel right @ home by the owner Karen