Overview

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Fairmont Copley Plaza

138 Saint James Avenue, Boston, MA 02116, United States
+1 617 267 5300

283 €+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 1,177 reviews
See all reviews

Review highlights

  • 9.6
  • 8.8
  • 5.9
  • 5.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant entrance area

Nearby

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    About

    This luxury Boston hotel has been a symbol of the citys rich history and elegance since its gala opening in 1912. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. In addition to 24-hour daily in-room dining service, our Boston hotel is home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen. Stay fit while traveling with our 3,000 square-foot complimentary on-site fitness facilities overlooking Back Bay.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Air-conditioned
    • Spa
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Ski storage
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,177 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
    • 8.6 "Amenities are good."
    • 8.1 "Vibe was good."
    • 7.8 "Good bar."
    • 5.9 "Average comfort."
    • 5.7 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.3 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 517 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the concierge service was amazing."
      8.2 "82% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.6 "96% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
    • 8.0 "Bar is amazing."
    • 7.9 "Good vibe."
      9.6 "96% enjoyed the lobby entrance."
      9.5 "95% said it was a stylish hotel."
      9.1 "91% enjoyed the friendly atmosphere."
    • 6.7 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.5 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.9 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      3.1 "69% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      3.6 "64% thought they were poorly maintained."
      3.2 "68% criticized the small bathroom."
    • 4.7 "Internet is poor."
      4.5 "55% thought it was overpriced."
    • 4.1 "Value below average."
      4.5 "55% thought it was overpriced."
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    Overall rating

    9.1 Excellent
    Based on 341 reviews
    • 9.6 "Terrific location."
    • 8.9 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.6 "96% enjoyed the lobby entrance."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.0 "Vibe was good."
      9.6 "96% enjoyed the lobby entrance."
      8.6 "86% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 7.3 "Tasty food."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
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    Overall rating

    9.0 Excellent
    Based on 105 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
    • 8.2 "Food is delicious."
    • 8.1 "Bar is amazing."
    • 5.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.6 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 211 reviews
    • 9.7 "Terrific location."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
    • 8.2 "Vibe was good."
      9.5 "95% enjoyed the lobby entrance."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 4.5 "Internet is poor."
      4.3 "57% thought it was overpriced."
    • 4.2 "Value below average."
      4.3 "57% thought it was overpriced."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant entrance area"
    data provided by TrustYou

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