Das Courtyard by Marriott Carlsbad Hotel bietet modernste Annehmlichkeiten und Weltklasse-Service auf einem Niveau, das unsere Luxuszimmer zur ersten Wahl unter den Marriott Hotels in Carlsbad bei San Diego, Kalifornien, macht.
Positiv: Gute Lage,Negativ: Laut Gruppe gegenüber der Hall
Positiv: Das Personal war exzellent, ich war begeistert von den Bistro, wunderschönes Zimmer
Extra Gebühr von HotelNegativ: Ich zahlte im Voraus online, dann sah eine zusätzliche Gebühr von $4,95 für meine Kreditkarte direkt vom Hotel. Ich weiß immer noch nicht, wofür das war.
Not recommendedPositiv: Manager seemed friendly. Cleanliness was okay. Negativ: Rooms small, modestly furnished. Despite the balconies shown in pictures of this hotel, I was not able to get a balcony room.
Fitness center is modest, only one weight bench. TV in fitness center was broken.
No continental breakfast included! Instead you must buy breakfast at the hotel's very lousy restaurant. It took almost 30 minutes for the cook to prepare my simple eggs, the price was way too high for the area, and the food quality was low. Verdict: expensive AND shitty.
Overall good, but with one big flawPositiv: The rooms were large and very well kept, more than enough space for a family of 4. Ample parking and amenities like the free wifi, pool, jacuzzi and fitness center were nice to have. The staff were extremely friendly and courteous, and they were very helpful even in the face of my one negative experience with the property.Negativ: The one huge flaw was "The Bistro" restaurant breakfast service in the lobby. Our package included breakfast at a very reasonable price, but apparently most of the people in the hotel concurred, because when I went down for breakfast, there was a line of 20+ people waiting to order, and many many more waiting for their orders. All told, there were probably over 100 people either eating, waiting to eat or waiting to order. Apparently they were short staffed because of a couple people called in sick, and according to the staffer I talked to, the kitchen isn't equipped to handle so many orders. It took almost half an hour just to place my order for my family's breakfast. The staffers there were hustling about, very apologetic about the huge delays, but many people were extremely frustrated. It took over 1.5 hours to get our order, *not* including the .5 hour ordering. This is a huge failing of either the training or infrastructure. If the staff either can't handle the order, or aren't trained to handle it, Marriott needs to improve the infrastructure, improve their training, better staff the restaurant or change the menu so that the staff can manage what is being offered.
Nice room, but where's the beach ?Positiv: Quiet, clean and comfortable. The highway is far enough to avoid traffic noise. Nice decor everywhere. Definitely a good business trip hotel.Negativ: After exiting the 5 fwy, my gps took me east several miles. I was somewhat surprised and disappointed with how far the hotel was from all beaches. Breakfast was 'meh'.
Positiv: Location, lobbyNegativ: Heating and A/C in room units cycled on and off louder than a locomotive.