Comfort Suites Cotulla

When I got to the room 204 I believe. Soon as I walked in a roach was dead in the middle of the walkway. The sheets on the bed were dirty. You can tell they just used the same sheets. I was tired and walked back down to the front desk and asked for another room. They upgraded me to a jacuzzi suite but it again was dirty. The bed had clean sheets but it just wasn’t comfortable. Then the elevator broke. Overall, I’m not sure if I would stay again for $100. I’ll be back in the area soon will look into staying at a different hotel.

As soon as we enter the hotel, there was a lady laying in one of the couches in the lobby, she was with 2 kids. You could tell she was not a guest since we arrived at 12 am.This wasn't the image I was expecting to see at the lobby of the hotel. When we got our room key you can immediately notice the key holder was being reused, not big deal. As soon as we enter the room room I noticed the window had hand prints, there was a lot of dust in the bathroom where the towels were, hair from other people on the shower, stains on the shower that clearly make you think they didn't clean the shower. Also, the titles in our shower were coming off. The quality of our stay wasn't the best one, I did not enjoy it. I think they should have better standards for cleaning.

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No breakfast, could not connect to the internet. I was told to call the 1800 number and they told me they would call me back at my room, hour went by no call so I checked the phone and it wasn’t working.