Holiday Inn Express Hotel & Suites Culpeper

Everyone was very courteous and helpful, and my stay was very comfortable. The bedding was excellent....firm mattress and yet soft-soft pillows.. It was very easy to relax and sleep well.

The rugs were just a bit stained in the room. That cannot be helped at times I know, but the stains were noticeable. I'll bet it must be close to spring cleaning time. The rugs in the lobby and the hallways were immaculate. The only thing that occurred that I would have liked NOT to have happened was that my key-cards would not work properly on the side entrance door near the elevators. I tried the card in all directions....both cards....and slowly, quickly, etc., etc. The result was that only one time (the arrival evening) after numerous tries, ONE of the cards actually granted me entrance. After that, the next day which was check-out, I was locked out. A good Samaritan let me in, but 4 of the staff passed me by without an inquiry. I had to make sure that I carried all my luggage out in just two trips, because that door was obviously not going to let me inside again. The key cards did work as they should for entry to my room however, so I thought the side-door problem had corrected itself.