The Hanok & Spa

Checking in was really inconvenient. You have go to another location for check in. The toilet is sharing basis even we booked for a double room. However, staff was kind enough to upgrade our room the following night. But unfortunately that room have so many mosquitoes, my husband need about 10 mins to kill them before we can sleep.

The location is really good, in the mifdle of a huge center.

1)We came on the korean thanksgiving so the staff sent me a massage on Booking that no one will be able to check us in and the room will be open for us. When we arrived the room was locked, we didnt have Wi-Fi because we didnt know the password and we didnt know what to do. By a chance a neighbor saw us and called the manager and he came to check us in (the whole process made us delay for 1 hour before we could settle in). 2)The bathroom is far from the rooms and you have to go outside to go there which is not ideal because of the cold wheather at night. 3)The pillows are terrible!!!!! Hard and to tall for the head!