San Marina Motel

Horrible!

Positiv: Leaving.

Negativ: Everything! Misleading pictures, disgusting shower, loud AC, dirty pool, moldy smells..... should I keep going.

Positiv: Decent location and there was a pool. It wasn't very loud around there either. The bathrooms seemed fairly updated.

Negativ: The room was dirty, specifically bedding. The toilet was broken, and the room was really small. And there were kids smoking a bong on the balcony that we had to walk through to get to our car, and the staff did nothing about this issue.

Rude, Liars

Negativ: I booked the room online and when I went to check in they told me I was required to pay a $20 cash deposit, I didn't argue and paid it even though it did not state this anywhere on the booking information. I went to check out early the next morning to catch the sunrise and the told me that there was no one there to give me my deposit back even though it was the same lady that took my money. She tried to tell me it wasn't her but i'm not stupid, it was the same lady!!! She said to come back after 10am to talk to a manager. So I came back at 10 and the same guy that told me he was maintenance before says he doesn't have access and there is nothing they can do....What nice people, stealing money from me and lying to me!

HORRIBLE SERVICE

Positiv: I LIKED THE OUTSIDE DECOR

Negativ: EVERYTHING ELSE! THE OWNER/REPRESENTATIVE WAS EXTREMELY RUDE AND UNAPPROACHABLE! UPON ARRIVAL, I WITNESSED HER CHASTISING A SCREAMING CHILD, WHICH WAS VERY DISTURBING AS I HAD MY YOUNG CHILDREN WITH ME.

bad customer service

Positiv: Room was small, but clean and looked recently remodeled inside

Negativ: Paying for everything from ice to late checkout(10$ an hour after 10am). Staff was rude, especially the cleaning staff. Even after I agreed to pay for a late checkout, I still had the staff pounding on my door at 9:55am. Not professional or accommodating. They almost act as if you are lucky to be there, rather than them being thankful and treating you like a quest.

Positiv: Widerlich Hotel, unsicheren Lage

Negativ: Alles in allem Sauberkeit und nicht renoviert