Riad des Remparts de Fès

All to our expectations. Quite location within the Medina. Roof terrace really enjoyable and relaxing. Comfortable bed with fresh clean linen. Big bathroom with instant hot water.

No negative comments

First of all the stuff was exceptionally helpful and very friendly. The location of the Riad is perfect and easily accessible. The taxi stopped 50m away. The room was quite big and clean with a stunning bathroom and nice towels. As for the breakfast room, it is adorable with trees and a small Fontane in the middle where you can relax and enjoy your breakfast.

The only problem was that the breakfast room was exactly outside of our room and during the breakfast time it was noisy hence both days we woke up too early from the noise.

good sized room. spacious riad. literally only 50 meters from the medina.

staff should not be surprised if the guest ask for a receipt when you pay cash. the staff was surprised expounding on Moroccan hospitality, saying it is not necessary.

The location is great if you like to explore the Medina which is only steps away. There are a number of cafes in the Medina who serve excellent food at great prices. My suite The Andelous was very comfortable and had free wifi.

I thought the breakfasts could have been a little more imaginative! The fresh orange juice was delicious! Some fresh fruit would have been nice. It was a bit of a nuisance not having a key for the outside door which meant you had to ring the bell every time you wanted access to the riad! Hajar the manageress was a real gem! She was so helpful and always with a lovely smile on her face. Nothing was too much trouble for her, whether it was making a reservation for a hammam or writing down a destination in Arabic to give to a taxi driver! On the other hand, one of the male staff members was extremely rude to a guest of mine who visited me in the riad! The same gentleman asked if I would like breakfast on the morning of my departure. As I had a car reserved to take me to the airport at 5am. I declined his offer but said a glass of juice would be welcome! He said he would give me a wake up call at 4.30am. I am still waiting for the call and the orange juice!!! He appeared,bleary eyed as I was leaving the riad,having answered the main door myself when my car driver knocked!!!!!! I understand he was quite new to the job but needs to be properly trained to deal with guests.

Riad Les Ramparts de Fes was absolutely wonderful. Our room was gorgeous, and the adjoining rooftop terrace had a spectacular view over the whole city. The location could not be better, just across the street from the entrance to the Medina. Finally, as if that were not enough, the Riad is run by extraordinary people; Hajar went far beyond anything anyone could expect to make sure all was well--and it was!!