Hotel Primus Frankfurt Sachsenhausen

Überhaupt nicht

Hotel verdient 0 Sterne, schmutzig, schmuddelig und deprimierend, Kundenservice ist nicht vorhanden.

Not at all for what you pay. The price was too expensive.

Can’t point anything that I liked to be honest because it was an absolute disappointment.

Our welcome was such a disappointment at the reception, never experienced such an approach from any hotel, a very rude and unapproachable man was there at their so called reception who made us feel like they paid us to stay at that that property, he ruined our stay from the moment we entered his property, our room was allocated on the 6th floor and the elevator goes just till the 5th floor so we had to carry our luggage up all the stairs to the 6th floor, there are stairs to climb to enter the hotel too, another disadvantage. In the room; there was no heating system, no kettle. The bathroom was in a terrible condition, dirty with fungus, broken shower and the water took a while to drain from the shower tray since it was clogged. The hotel staff were noisy during breakfast preparation which we could hear up on the 6th floor. Breakfast was pretty basic but that was acceptable, didn’t expect much after that awesome welcome from that awesome German Shepherd.

I didnt like the bathroom closet.

xxx

I can't tell mor than xxxx