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The 2 room suite is wonderful with a full kitchen. The floor in the breakfast area was sticky both mornings we were there. Spills should be cleaned quickly to avoid this.
Room was clean and just as advertised. Front desk Staff was helpful and went above and beyond to send balloons and cookies to our room for my son's birthday. Breakfast was outstanding each morning and the breakfast staff was amazing. The workers never stopped moving- cleaning, replenishing, and even handing out stickers and activity sheets to the kids! Location was great- quick shuttle ride (additional ticket required) right up to the gates of Disneyland.
Ausgezeichnet schnell Auschecken System Check-in System etwas langsam
Einrichtung war schön, als wir ins Zimmer kamen Sie haben unser Bad nur einen Tag für einen 2 Tagesaufenthalt sauber gemacht
Main Lobby ist schön, die Toilettenartikel waren super Qualität Das Personal an der Rezeption war Mitglied war kurz angebunden und unfreundlich. Die Zimmer sind veraltet, Auffrischung nötig.
Die Lage war gut Alles andere war unter aller Sau .
Einrichtungen & Ambiente waren exzellent. Das Personal war freundlich. Der Pool war überfüllt, ein extra Pool wäre schön.
Tolles Hotel zum übernachten, während in Disneyland. Nichts.
Express Checkout war vorhanden, aber man musste eine Karte mit Zimmernummer und E-Mail ausfüllen, damit sie die Rechnung senden können. Ich warte noch auf meine. Ich hinterließ eine Nachricht und bisher keine Antwort bekommen. Reise endete vor 11 Tagen. Mir wurde zuviel fürs Parken berechnet. 4 Tage statt einem Tag. Ich kam Freunden, sie waren über einen Tag und hatten ihr eigenes Zimmer am folgenden Tag.
Der Teppich im Garden Tower ist schmutzig.
In der Nähe von Disneyland Zimmer riecht
es hat uns sehr gut gefallen! Sehr sauber, und das Personal ist sehr freundlich und in der Nähe von Disneyland!!
Das Personal war sehr freundlich und hilfsbereit. Die Beschreibung und Angaben über die Anlage ungenau waren. Das Zimmer war heruntergekommen und renovierungsbedürftig. Ich würde hier nie wieder übernachten.
Sehr komfortabel, guter Service, sehr schön Salzwasser Pool!
Sehr schönes Hotel mit einer ausgezeichneten Garten. Eine günstige Lage in der Nähe von Disney. Wir konnten das Feuerwerk von unserem Hotelzimmer aus beobachten . Unsere Dusche und das Waschbecken flossen nicht ab.
Shuttlebus zum Park, freundliches Personal, große Zimmer, schöner Pool Abfluss der Dusche war etwas verstopft, die Fernbedienung brauchte Batterie, überteuertes Restaurant
Sie hatten exzellentes Personal und das Gebäude war sehr sauber von innen Der Preis für das Restaurant im Hotel war viel zu teuer für eine Familie
Das Zimmer war komfortabel, Shuttle alle 30 Minuten Teppich in den Gängen war in schlimmem Zustand, sehr schmutzig
Die Betten waren sehr komfortabel Die Bäder waren sehr klein
I was disappointed that there is no "complimentary breakfast". For the price, you would expect not to have to pay that much for a breakfast. This would prevent me from staying at this hotel again. I would choose one with complimentary breakfast.
Breakfast crew. Excellent. Having to pay for daily parking when the Hampton Inn next door had free parking!!!!!
Good location, clean rooms, pleasant staff. Parking fee, housekeeping was still cleaning rooms at 5:00 p.m.
I like the location of the hotel. it was convenient40 z traveling around easy traveling around the area. In addition, it was near a strip mall and a wide variety of restaurants. I was under the impression that it was a non smoking hotel. I woke up two days in a row with my newborn's hair smelling with the stench of smoke from the comforter. The staff were not friendly. they constantly asked my two ethnic teenagers for their room key each time they entered the hotel. And once they took the key from my son when he was trying to use the vending machine to verify my name on the reservation before returning it back to him. lastly when I was attempting to get the continental breakfast, I learned that you had to pay for the breakfast. For some reason my son and i were picked out randomly amongst an entire crowd of people to be asked for a buffet a ticket.I inform them that I thought it was included being the fact that a majority of hotels I have stayed in have always included continental breakfast. Instead of her explaining to me nicely and in a professional tone, the staff member it loudly and rudely told me" you don't have any money you have to pay to eat here" I was so embarrassed that I just put the food down and walked away. of course I have money to pay for the breakfast if I have money for the hotel duh! She could have kindly informed me that it was not included with the traditional hotels day and that a buffet voucher can be purchased at the front desk or bill to my room. I just found it strange that she picked us out of the entire crowd to ask us.i did not appreciate her loud talking me. I also did not appreciate the other staff members standing around me and my son as if we were going to cause a commotion.amongst a few other things that take too much time to mention, I just decided to come upstairs and pack my bags and leave. I decided to stay at another hotel for the rest of our trip. such a disappointment
Pretty aged facility...
Room was bigger and better equipped than we expected. The convenience of the shuttlebus and availability of early breakfast made it the ideal location for visiting Disney.
Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking. Paying extra for hotel parking, $12/night.
I was a beautiful place to stay, clean and the staff was great. I would surely go back and stay longer for pleasure this time!!!!!
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
Reliable excellent service and accommodations! We are always impressed with our experience at Ayres!
The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
sehr nette und zuvorkommendes personal. gutes restaurant. nähe zu disneyland. gute verkehrsanbindung zum highway. nichts, alles war zu meiner zufriedenheit
Früher Check-in. Haben mir $18 für das Parken berechnet.
Lage, Preis/Leistung, Service. Die Betten waren laut, die Kissen waren unbequem
Super Service und das Personal war sehr freundlich und nett.
Das einzige was ich positiv erwähnen kann, ist das Steak-House und dessen Mitarbeiter. zu viel um alles aufzuzählen, bin froh da draussen zu sein. Es war das letzte mal das ich in einem Sheraton übernachtet habe.
Die Lage war großartig. Die Dusche könnte einige Aktualisierungen.
Freundliches Personal. Das Zimmer war sehr groß. Sehr sauber. Alles sah und fühlte sich neu. Die Anlage war super inklusive Pool und Spa. Sehr schöner Fitnessraum. Leicht zu Fuß zu mehreren Restaurants. Immer wenn ich in Anaheim bin, werde ich wieder hier übernachten. Das Zimmer roch ein wenig muffig als ich das erste Mal das Zimmer betrat. Wahrscheinlich weil am Tag, bevor Sie eine große Regen und Sturm war. Nicht schlecht, einfach nur aufgefallen. PKW-Parkplatz kann ein Alptraum sein. Der Parkplatz war voll, aber ich hatte ja noch Glück, als ich ankam gab es einige an der Vorderseite des Hotels gleich verlassen.
Kompetentes Personal, günstige Lage (Nähe zum Convention centre), Schwimmbad + Fitnesszentrum, geräumiges Zimmer Frühstück entspricht nicht europäischen Verhältnissen (ist aber typisch für US-amerikanische Hotels dieser Preisklasse)
Das Zimmer war sauber Separate Dusche und Waschbecken ein Plus Das Frühstück ist im Preis inbegriffen war super.
Frühstück Preis Lage
Das Bett war sehr komfortabel und das Personal war freundlich. Zum Frühstück gab es Orangensaft, er war sehr wässrig und sie hatten keine Gabeln mehr.
Sie waren darauf eingestellt, dass viele Läufer unter den Gästen waren. Es gab schon um 4 Uhr Frühstück und Kaffee am Tag des Rennens. Sehr nett. Die Parkplätze sind sehr eng.
Freundliches Personal. Gutes Preis- Leistungsverhältnis. Das Zimmer war schön. Das Frühstück muss dringend verbessert werden. Es gingen Gabeln und Orangensaft aus. Recht weit von Downtown Disney.
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
Nice area to behind the hotel to walk. Larger room size Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.
Excellent service. Staff were very helpful and friendly!