Eurostars Gran Via

Positiv: The staff were very kind and helpful, and communicated very well in English. The room was delightful (we were upgraded to a Junior Suite). My only problem was that we were only there for one night, ...

Negativ: Found it very difficult to find the hotel with all the restricted driving areas... once we found it, staff went out of their way to park the car for us at the car park just a minute away.

Positiv: staff were very friendly. especially Adila and another young man (forgot his name)

Negativ: it is not acceptable to mix meat/bacon and vegetarian food during breakfast buffet

Positiv: Really friendly staff, nice big room with a great shower (my room also had a tub!). Breakfast options were plentiful and tasty (fruit, meat, eggs, coffee). The view from the terrace was great - be ...

Negativ: Can't think of anything...

Positiv: Staff, great attitude and recomendations

Negativ: Breakfast could be better

Positiv: Perfect central location and very friendly staff, roommsose is suitable. Close to shopping area, historical area and restaurents

Negativ: No coffee machine at room

Positiv: Really helpful staff