Holiday Inn & Suites Grand Junction-Airport

Clean, pleasant staff and great location.

Breakfast voucher was a little confusing .

Hot tub

Upon check in we were charged 2times our room amount when I caught it they then told me 5-7 business days for it to be returned so we were out that money for our trip! Followed by wait 15min to be seated at breakfast where the area wasn’t even half full and several members of staff just looked at us and the other people waiting after another few min of no one seating us my husband had to find someone! After we placed our breakfast order of huevos ranchero and a breakfast burrito 30 min went by with no food and no wait staff checking in on our empty coffee and blank food areas. It wasn’t until 45min went by with still no breakfast that we flagged down a waitress who wasn’t even our waitress to find out where our food was that anyone did anything! So after waiting over an hour we finally got our food(dinning area was still not even half full so being busy was a bunch of bs they tried to tell us ) and it was so dry(my husbands)over easy eggs were like rubber and my very soggy breakfast burrito were left with a bite each taken we took ourselves out somewhere else! Such a disappointment since my husband and I VERY rarely get to just have us time(6 boys) we won’t be going back to this location

How big the rooms were and how clean it was

I was surprised that you did not provide a free breakfast for the amount of money that we paid