Intown Suites Extended Stay Greenboro Nc- Lanada

Staff were wonderful and so helpful. Very easy access to the freeway and my destinations in Greensboro.

Room was NOT clean...rug had unidentifiable stains which were probably from work boots or dropped food. Cobwebs hanging off sprinkler system and nicotine stains on the walls. Door jammed up and I could NOT get in so had to climb through the window because the front desk is NOT manned on the weekend. The fact that I had to get in a window because could not contact anyone was frustrating but as a single woman alone, the fact that the window opened so easily from the outside is downright scary!

It was a place to lay my head

Room I reserved was not available, nothing extra was done to accommodate the inconvenience and then my reservation was for 10 nights and representative only billed for 8 causing me to spend more money later on. They locked me out my room and then tried to charge me for another day. Very frustrating when you are already going through an ordeal and then have to experience more complications.

Nice, modern, and clean laundry facility. Spacious size room I was booked in. Price/Rate fair enough for the accommodations provided. Ned, the maintenance guy, was very helpful on several occasions. Also, not to forget, he was the most friendly of all the staff encounter.

Roaches were bad. Purchased a OTC pesticide and applied it in my room as directed by the manufacturer and per federal law. It looks as though, in this room, the roach infestation is under control. No pest, that means alive, observed in this room since the application of the pesticide. Had to have key card reactivated on several occasions after being inconveniently locked out of the room. Very annoying. Maintenance/Upkeep issues if addressed would be a plus. A little noiser sometimes during the late night and early morning hours than I expected it to be. But, not extremely surprised.