The Douglas Hotel

nothing from the experience of staying at this hotel was likeable or enjoyable. would not recommend to an enemy never mind a friend.

Room was substandard. Vinyl coverings on furniture were peeling off and made it look unpleasant Some electrical fittings were smashed Taps in bathroom on sink broken, handle kept falling off On 3 out of the 5 days the room was not made up by housekeeping on 1 of those days housekeeper said didnt have key for room however door handle card which says please make up room ended up back in room on top of cabinet. On these 3 days no towels were replaced, or tea and coffee amenities replenished Overall considering this is rated a 4 star guest house it was a major let down Also bed may as well not of been there as it was like laying on concrete. Also other visitors are unruly and do not respect that they are in a hotel and not there home, shouting at 2am in the morning.