Crystal

Proximity to the city centre/Interlaken west Bahnof. The lady at the reception was very helpful.

The reception was unattended after 10.30pm and no phone connection could be established with the hotel reception or with the room. My family tried to contact me at night (time difference of 9hrs) but could not get through. This was after I requested the person at the reception that I was expecting a call around 11pm. They would be better off to have the a direct line to the room if they cannot stay awake. In case of an emergency at night - there is no way to seek help as the reception no. is not answered.

good location and breakfast, free wifi in lobby but not in the room

not allow to eat in the room

the staff were very freindly and we felt that we are in our home and the location is good just 3 mins from the train station

breakfast and there is no internet connection in the rooms

Price, good location close to the town centre and west rail station. Hotel had free parking and very helpful staff, rooms also a good size.

Room furniture didnt look like one in the picture`s.

the hotel was excellent for us

just one thing maybe its about AC, They dont have in this hotel

Nice big room and bathroom including a hairdryer. Easy access to town and station.