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relaxing environment, easy check in and check out, helpful friendly staff no hair salon, taste of food not highest quality
it is comfortable and luxury too it is value so much per a day
very comfortable .. nothing ..
room cleanliness, I checked early ( about 11am ) , went out at 4:00,before leaving I asked to make up the room, when I came back at about 11pm, the room was the same, no one did any cleaning ( tea pot and cup was still thier and the dirty towels and no turndonwn service!
I liked the furniture and the bathroom Electronic key was not working.
new and luxury Value for money not acceptable, quality of food and beverage are not original and maybe not suitable for the region… average use of laundry in cold and hot countries are varies as such use of laundry & dry clean is far more due to hot weather and price of laundry are expensive comparing to the consumptions
There are only two reception desks and the reception area is too small
the view. nothing
Check-in is very long.
very clean,lobby designe,indoor and outdoor pool ,all other sports facilitis and fantastic sea view no clear restriction about smoking
Bad Yes I book the hotel by booking.com and when I enter the hotel the reception person told me that I cancel the reservation but I don't do that and I check my e-mail if somebody hack my e-mail and send cancellation there is no e-mail send from my e-mail account thats mean the the hotel person is lying I don't now why
Cleanness, Comfort, and Sea view. Price, because I know that I paid more than what others did for the same days.
Hotel was really nice. Frindly staff. The swimming pool was out of service. Poor hopitality just small dish of fruit
Location is great as it is in the upscale northern part of Jeddah. Price of the resturants are high compaered to quality and taste.
The Sea View Was Nice and The Lobby Is Beautiful, Also The Restaurant Located in the Highest Floor is Nice and the View from up there is Lovely They didn't make any special welcoming about my wedding anniversary, not even a flower or a candle. And Booking.com wasn't clear about the type of room because when I made the reservation I thought I booked the Executive room and when I arrived at the hotel I was surprised i was given a normal room. Next time if I needed to stay in the Hilton I'll make the booking from their website directly
the friendliness of the staff and the location on the sea side . i did not get the news paper i requested .
very nice view in balcony. goood stuff chattel of room is Old.Too expensive order in mini bar.Sanitation smell in garage.
Other than the location, this is by far the worst hotel in Jeddah. Valet is never there when you need them. The same is true for bell men. The reception staff is extremely unprofessional. The furniture seems to be at least 15 years old. The rooms smell horrible. overall, if you're coming to Jeddah and can't find a reservation in the Rosewood or Sheraton or the Sofitel, you're better off delaying or canceling your trip. JUST DON'T STAY AT THE HILTON!
Sea View Old Luxury
The fact that it is inside the shopping mall is a plus for shopping and finding somewhere to have a meal. The AC units of the Shopping mall are indeed quite noisy.
The smiley faces all around , excellent hospitality The food is not so good
the location of the hotel is excllent for family especilly if you busy with other business no swimming pool
good service< being attached with redsea mall nothing
I like it because it is close to the airport, and that was the purpose of staying there. Also, I like the shopping mall which is connected to it. The area of the hotel lobby is a small, and it will be much better if it was big.
Attention to the provision of television channels.
the location is very close to my client, easy access. no, except that the cost of the room is not justifiable
Location is very good, parking .. honestly, the hotel is very old .. it's really need a renewal.. furniture and curtains are dusty and not clean , dry cleaner told me it takes them a minimum of 1 hr just to iron a pant !!
i stayed in the new refurnished room it was very comfortable and clean. they dont have a valet parking and the parking is so far from the hotel.
Service very friendly, courteous, food very nice (although Italian restaurant not open for lunch) Location pretty good, away from main road, not too far from Cornice. Scribble on walls, toilet not functioning properly, no private beach despite it being advertised that it would (one of the main reasons we chose this hotel!) Unreliable shuttle service (despite being advertised that it would) No swimming facilities for females.
Room is spacious, Big bathroom, comfortable sofas and mattress, clean linen, hospitable friendly staff The internet service was weak and expensive.
Please write at least 15 words
Hohe Internet_Preise, Ruhestörungen durch Bauarbeiten, die aber zu erwarten waren. Die Serviceleistungen durch die (saudischen) Mitarbeiter werden zunehmend schlechter im Vergleich zu anderen Mitarbeitern. Die Mitarbeiter sind wenig aufmerksam, gleichgültig und ignorieren teilweise sogar Gäste. Etwas Training oder die Einstellung von bewährten Mitarbeitern wäre besser
Preis / Leistung ist ok, kann das Hotel empfehlen Bei der Ankunft, ich kam um 0030 an, war das Zimmer nicht frei und ich musste ca 30 Minuten warten, bis das Zimmer frei/gereinigt war. Auch anderen ankommenden Gästen ging es so. Das ist nicht akzeptabel. Wenn ich am Nachmittag ankommen, kann ich 30 Minuten warten, ok, wenn ich jedoch spät abends komme und dann warten muss, ist dies nicht in Ordnung. Anscheinend vermietet das Hotel die Zimmer dann am gleichen Tag zweimal. Ich werde diesbezüglich eine schriftliche Reklamation an das Management Jeddah-weltweit machen
nothing it was a very bad experince everything, I was locked out 3 times and didnt even get a simple sorry. food was very expencive compairing to the value.
location is good i booked non smoking room but they gave me a regular one. i had to wait for more than 15min. to have my luggage picked up from my car as no one was there . no shampoo in the WC!
the service was excellent, the room is quiet big enough and the bed is really comfortable.
I liked the location of the hotel which is near to a vear nice dinning places in altahlia street. The hotel is old , and a renovation would make it bitter.
we waited for half an hour to do chech in and even on cup of water was not offered to us while we are waiting. we request non-smoking room but our room had a very bad smoking smell. room was full of dust. this hotel doesnt deserve more than 3 stars.
the bed no
Everything is perfect, welcoming, dealing, answer questions Maintenance in the restaurant.
rooms were comfort, the staff showed flexibility when I wanted to extend one day & they were able to accomodate my request. Many thanks for that. more than once I had to go down to the reception since the card could not open the room and they have to re-program it.
Room no wi-fi internet at room and hotel
The sea view & the private pool Mosquitos !! & the old furniture
Check in and check out took very long time.
I enjoyed having a private pool with the villa and being right on the edge of the Red Sea. All the rooms have a sunset view, which is beatiful. The only suggestion is each room should be furnished with a squeegy (wiper) to remove the water from around the pool and in the restroom. But this is a suggestion and not a complaint.
Private swimming-pool ,Landscape ,Comfort, near the city center no
What I like about this hotel is only its location.They had my reservation but they denied that they had it !!!!!!!!!!!It took me &my family more than 45 min. to find a room with direct pay!!!!!!!!Despite my complain to the hotel mgmt.they start throughing lies that they did not get confirmation from booking.com which @ the check out appeared 2 b not true!!!!!!!! Every thing except its location
El Waddaha Restaurant is fantastic