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Hotels in Cancún

Hotels in Cancún

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Nebensaison September
Hochsaison März
  Durchschnittspreis (Übernachtung in der Woche): 215 €
  Durchschnittspreis (Übernachtung am Wochenende): 183 €

Günstigster Reisezeitraum

14 %

Preisrückgang (erwartet)

Teuerster Reisezeitraum

142 %

Preisanstieg (erwartet)

(Durchschnittspreis in den vergangenen 2 Wochen)

So. - Do.

(Nacht/Woche)

(Durchschnittspreis in den vergangenen 2 Wochen)

Fr. & Sa.

(Nacht/Wochenende)

Cancún - Wo übernachten?

Mit unserer Heatmap findest du deine ideale Unterkunft in Cancún, denn wir zeigen dir, welche Aktivitäten in der Nähe zu finden sind.

Die besten Hotels in Cancún

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Übersicht Bewertungen
The Beloved Hotel liegt in Cancún und bietet ein Pauschal-Menü, einen Jacuzzi und ein türkisches Dampfbad. Es hat außerdem ein Fitnesscenter vor Ort, einen Außen-Pool, eine Sauna und ein Schönheitscenter. Die modernen Zimmer sind klimatisiert und bieten Tee- und Kaffeezubereitungsmöglichkeiten, eine Minibar und eine Heizung. Jede Unterkunft verfügt über ein Bügeleisen und ein Radio. Gäste The Beloved Hotel können ein einzigartiges kulinarisches Erlebnis im Restaurant vor Ort genießen, was sich ideal anbietet für diejenigen, die für eine Kleinigkeit zu essen in der Nähe bleiben wollen. Abends sind die Gäste eingeladen, in der heimeligen Loungebar des Hotels zu entspannen. Der Internationaler Flughafen Cancún befindet sich keine 40 Minuten Fahrt entfernt. Gerne hilft das freundliche Personal am Informationsschalter während Ihres Aufenthalts in Cancún bei der Organisation von Ausflügen.
10,0 Hervorragend
Positiv:: Food, atmosphere, size and the spa were amazing!
Negativ:: We couldn't think of anything - other than more information on the website about no need to worry about making dinner reservations, how to get a taxi/shuttle from airport, the fact that Hydrotherapy session takes the full hour...
9,1 Hervorragend
Positiv:: Staff was very friendly and accommodating Landscaping beautiful.
Negativ:: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Hervorragend
Positiv:: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Negativ:: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Excellence Playa Mujeres - Adults Only - Cancún - Gebäude
2
9,4 Hervorragend (2.575 Bewertungen)
521 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Playa Mujeres) nur 5 km entfernt von: Fährhafen Punta Sam, Playa Mujeres Golf Club und El Meco (archäologische Stätte). Ebenfalls in einem Umkreis von 10 km: Garrafon Natural Reef Park und Fährterminal Gran Puerto.
8,5 Hervorragend
Positiv:: Die Anlagen sind toll. mochte das Setup sehr. Die Leute waren sehr nett. Wirklich ein super Ort.
Negativ:: Ich mochte die gläsernen Badezimmertüren nicht. Keine Privatsphäre.
10,0 Hervorragend
Positiv:: Alles ist sauber, lecker und so gestaltet, dass der Gast zufrieden ist.
Negativ:: Die Klimaanlage war nicht stark genug in den Hauptrestaurants.
10,0 Hervorragend
Positiv:: Das Personal war ausgezeichnet!! Die ganze Anlage war sehr sauber und wunderschön!! Ich werde auf jeden Fall wieder hier übernachten!!
9,0 Hervorragend
Positiv:: Lage Service Umwelt
Negativ:: Essen Betten Kissen
10,0 Hervorragend
Positiv:: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Negativ:: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10,0 Hervorragend
Positiv:: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.
Negativ:: There is no privacy in the bathroom.
10,0 Hervorragend
Positiv:: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Negativ:: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9,7 Hervorragend
Positiv:: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Negativ:: Sunscreen too expensive
9,7 Hervorragend
Positiv:: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Negativ:: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
Nizuc Resort and Spa - Cancún - Gebäude
3
9,3 Hervorragend (1.931 Bewertungen)
582 €+
Übersicht Bewertungen
Nizuc Resort and Spa in Cancún (Zona Hotelera) ist eine 4-minütige Fahrt von Playa Delfines und 6 Autominuten von Ruinenstätte El Rey entfernt. Zum Angebot gehören ein Businesscenter, ein Limousinenservice und ein Express-Check-in. Wenn Sie eine Veranstaltung in Cancún planen, ist dieses Resort eine gute Wahl, denn zu den 8234 Quadratfuß (765 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Einrichtungen wie: Konferenzzentrum. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
10,0 Hervorragend
Positiv:: Architektur
10,0 Hervorragend
Positiv:: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Negativ:: Nothing to doesn't like there.
Riu Palace Las Americas - Cancún - Gebäude
4
9,2 Hervorragend (3.856 Bewertungen)
296 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Playa Caracol, Cancún Centro de Convenciones und Forum Beach. Ebenfalls nur bis zu 3 km entfernt: Playa Tortugas und Delphinus Dreams.
10,0 Hervorragend
Positiv:: Alles war toll. All Inclusive ist am besten.
Negativ:: Schwer etwas zu finden, was war schlecht. Würde es wieder tun.
10,0 Hervorragend
Positiv:: Die Zimmer sind sauber zuvorkommendes Personal
Negativ:: der Regen
8,2 Hervorragend
Positiv:: Das freundlichste Personal, das ich je erlebt habe.
10,0 Hervorragend
Positiv:: Alles. Vom Zimmer bis zu den Einrichtungen. Die Leute waren so freundlich und hilfsbereit!
Negativ:: Nichts. Alles war großartig!
7,7 Gut
Positiv:: The capitan Rigoberto from the Krystal was excellent very polite. Explain everything of the menu. Gave us seats.
Negativ:: When we arrived to the hotel, the people in the frontdesk couldnt find the reservation of Kayak and tell me that they never had a reservation of this company before. I had to wait for 2 hours before they could assign me a room. I made a second reservation for one more night and they made me go to the desk 3 more times. The person in charge was Daniel the second day .
10,0 Hervorragend
Positiv:: Nearly everything was absolutely amazing. Having room service and access to Riu cancun was also a huge plus.
Negativ:: The gym didnt have AC sometimes.
9,4 Hervorragend
Positiv:: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Negativ:: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
10,0 Hervorragend
Positiv:: The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
Negativ:: The room had a musty odor which after the second day I got used to.
10,0 Hervorragend
Positiv:: great hotel,staff all very friendly.hotel is kept immaculate as are the rooms.good plus is the hotel is now adults only.Evening buffet restaurant is superb so much choice and good quality,steak and lobster anyone?AB in the bar is superb like a one man whirlwind couldn't finish a drink without another one being served.
5,3 Okay
Positiv:: Right next to the beach
Negativ:: Food was not good and they used cheap alcohol and didn't know how to make drinks correctly. On top of that service was bad and facilities are run down. Right when I checked in they gave us a room that was already occupied. It was so embarrassing walking in on someone else.. my friends AC didn't work well. The gym was old. They Japanese restaurant served cheap sake from Shanghai! Who drinks sake from Shanghai and not Japan!? Would never return or recommend.
10,0 Hervorragend
Positiv:: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Negativ:: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Finest Playa Mujeres by Excellence Group - Cancún - Schlafzimmer
5
9,2 Hervorragend (2.143 Bewertungen)
447 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Playa Mujeres) nur 5 km entfernt von: Fährhafen Punta Sam, Playa Mujeres Golf Club und El Meco (archäologische Stätte). Ebenfalls in einem Umkreis von 10 km: Garrafon Natural Reef Park und Fährterminal Gran Puerto.
9,4 Hervorragend
Positiv:: This resort is massive with beautiful ground and kind staff. Room was huge, comfortable bed and was always cleaned
Negativ:: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.
10,0 Hervorragend
Positiv:: Everything was excellent. They went above and beyond. Food was great for a different country, room service excellent. Don't order scrambled eggs(they must use premix or something but omlettes and fried eggs good). Water sports nice, rooms are clean and luxurious . Amenities in room exceptional. had toothbrushes, toothpaste, irons, robes, shampoos, soaps, etc.... Please remember to tip even though a tip is included in your room price. They make very little daily; like $4-6 a day and tips help. We paid $5-10 per meal, $1-2 round of drinks, housekeeper $20 for entire stay, bellmen $1 per bag.
Negativ:: The air condition works but any time you open any door it shuts off. So, if you are in and out during the day; your room will be cool but not as to what you think will be the best comfort you expect. When you wake in am you will be cold, but during day; not so much.. Keep doors sealed and shut .
10,0 Hervorragend
Positiv:: Since your arrival to your departure, you are treated like royalty. Everything is top quality, everyone in the world should experience cancun in finest.
10,0 Hervorragend
Positiv:: I liked the location, the safety, the beautiful buildings, and grounds. Many choices for foods, including healthy choices too. Favorite restaurants were the tapas restaurant, and the main buffet. Drinks were great, lots of fresh squeezed juices and of course specialty cocktails. The coffee and ice cream shop was fun. Service was good overall and room service was quick too. The staff at the front desk was very nice. We saved money by getting a regular room and not a rooftop suite or swim up suite and it was plenty nice. Service was always good, tip was "included" but I always tip when it was outstanding which was most of the time.
Negativ:: The Jacuzzi tub in your room can overflow very easily if you fill it too high...beware. They don't serve red bull or any energy drinks on the property. Some restaurants were closed, due to private parties, so you don't always get as many choices as you expect. They ran out of towels in the beach/pool area. Most restaurants are closed between 4-6pm. Dress code in the different restaurants and no reservations allowed is a pain. There was quite a bit of seaweed on the sand due to a lot of wind. There are way too many light switches in the room, it can take 10 minutes just to figure out how to turn them all off at the end of the night.
The Ritz-Carlton Cancun - Cancún - Gebäude
6
9,2 Hervorragend (1.636 Bewertungen)
424 €+
Übersicht Bewertungen
Erholen Sie sich in einem der führenden Luxushotels in Mexiko, dem The Ritz-Carlton, Cancun. Unser Hotel in Cancún zeichnet sich durch seine Zimmer mit spektakulärem Blick aufs Meer und erstklassige Speisemöglichkeiten aus.
10,0 Hervorragend
Positiv:: Super Service, das ist unvergleichlich. Eine sehr warme und einladende Atmosphäre
7,1 Gut
Positiv:: sauber ruhig Lage
Negativ:: Spa ist nicht dem 5 * Standard entsprechend begrenzte Speisemöglichkeiten am Abend
10,0 Hervorragend
Positiv:: Das Personal an der Rezeption
10,0 Hervorragend
Positiv:: This resort has the best beach and pool service we've ever experienced.
Negativ:: The resort was hosting other large convention-type groups with some immature guests.
8,8 Hervorragend
Positiv:: Excellent service… Staff was truly attentive, professional, and welcoming. Facilities are excellent and well-maintained… Subtle elegance. Food is the best I've experience in Cancun over the years… Fantino is outstanding! Beach is great… good waves too.
Negativ:: Some things, with which we'd expect The Ritz-Carlton to do better… Major item: The bed, while clearly of "high quality", caused both of us to have noticeable back aching. Medium item: Fantino is perhaps one of the best restaurants in Mexico, and it delivered quite nicely. However, we ordered Carpaccio for our appetizer, and it was never delivered and never acknowledged. Minor item: The staff consistently failed to refill our Perrier sparkling water, even though attending to the other items during our meals. It's as if the water bottle were invisible! Minor item: Although the Ritz-Carlton does very well overall to provide "silence and darkness" for a good night's sleep, the thermostat in the room was noticeable in clicking on & off every few minutes.
9,3 Hervorragend
Positiv:: Great location in front of crystal blue and white sandy beaches. The staff is extremely professional and friendly. They will over extend them selfs to you. The food is also fantastic. The hotel had two 5 diamond restaurants that will knock your taste buds. I highly recommend this hotel.
Negativ:: Although we stayed in a renovated room I think the hotel needs to be updated specially in the common areas like the area passed the lobby.
9,7 Hervorragend
Positiv:: the bell boys, valet, Wait staff are incredibly attentive and very polite. The rooms are very clean and spacious. Overall the hotel has a very luxurious feel.
Negativ:: The front lobby staff can be a bit nicer, more welcoming and less grumpy-looking especially when being asked a question.
Le Blanc Spa Resort - Adults Only - Cancún - Schlafzimmer
7
9,2 Hervorragend (1.108 Bewertungen)
666 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Chac Mool, Forum Beach und Cancún Centro de Convenciones. Ebenfalls in einem Umkreis von 2 km: Playa Caracol und Delphinus Dreams.
9,4 Hervorragend
Positiv:: Das Essen und der Service
Negativ:: Wir haben Ocean Front (Blick aufs Meer) gebucht. Wir haben aber nur Partial Ocean View bekommen. Ansonsten gibt es nichts schlechtes zu sagen.
9,4 Hervorragend
Positiv:: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Negativ:: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,1 Hervorragend
Positiv:: Everything
Negativ:: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.
9,1 Hervorragend
Positiv:: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Negativ:: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
Riu Palace Peninsula - Cancún - Gebäude
8
9,1 Hervorragend (5.742 Bewertungen)
294 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Langosta und Playa Tortugas. Ebenfalls nur bis zu 5 km entfernt: Playa Tortugas und Playa Caracol.
10,0 Hervorragend
Positiv:: Alles
10,0 Hervorragend
Positiv:: Service, Essen, Lage und Unterhaltung
10,0 Hervorragend
Positiv:: Restaurants were great food was fantastic the staff is very friendly I'm very helpful rooms were excellent and clean
Negativ:: There was nothing I do not like about this place
10,0 Hervorragend
Positiv:: Just about everything. If we needed something for the room it was taken of fast. Food was great in every restaurant we ate at even the buffets we very good.
Negativ:: Making reservations for the specialty restaurants several days ahead. We've stayed at Dreams resorts which didn't have this policy. The host just told us how long a wait we might have for a particular restaurant that evening and we came back when it was our turn.
5,7 Okay
Positiv:: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Negativ:: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
8,0 Hervorragend
Positiv:: The room was very nice and the cleanliness of the hotel was great.
Negativ:: The food was lacking but that is somewhat understood at a resort.
7,4 Gut
Positiv:: Great seating and overal service was wonderful....but....
Negativ:: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
7,4 Gut
Positiv:: Clean, food at buffets very good. bartenders were great group of people. view and beach were wonderful.
Negativ:: Restaurants not so great, although buffets very good. In room bathroom water closets with louver on doors was odd. Nobody wants to hear their spouse going to the bathroom. Public rest rooms were very hot in water closets. Water / mini bar replacement did not happen everyday. Our room was not cleaned one day. Spa was ok, but no tour given to explain what other amenities were available in the spa. Massage table sqeeked so loudly, it was interruptive and distracting during the massage. Why you can't convert to US dollars in the lobby is beyond me.
Fiesta Americana Condesa Cancun - Cancún - Gebäude
9
9,1 Hervorragend (5.365 Bewertungen)
381 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Aquaworld und Maya Cancun Museum. Ebenfalls nur bis zu 3 km entfernt: Playa Delfines und Ruinenstätte El Rey.
7,1 Gut
Positiv:: Schöner Pool und Bars. Komfortable Zimmer. In der Nähe vom Strand.
Negativ:: Personal wollte immer Trinkgeld. Die Zimmer sind nicht sauber. Abends gabs nichts zu tun. Zu wenig Alkohol in den Drinks. Wenig Auswahl an Speisen.
9,4 Hervorragend
Positiv:: Das Essen war super
Negativ:: Timeshare Verkäufer sind ärgerlich
10,0 Hervorragend
Positiv:: Das Essen war toll, sowie die Lage. Super Service im gesamten Hotel.
Negativ:: Die Betten waren nicht sehr bequem
4,0 Okay
Positiv:: Am Strand, kostenlose Getränke
Negativ:: Das Personal war unhöflich. Die Zimmer und die Restaurants waren warm und stickig. Der Service war schlecht.
10,0 Hervorragend
Positiv:: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.
6,5 Gut
Negativ:: The hosted Víctor, he was very agressive whit us abouth the hotel rewards program
10,0 Hervorragend
Positiv:: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.
9,1 Hervorragend
Positiv:: The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.
Negativ:: The food was a disappointment, and the alcohol was not the best. Maybe having more of a variety and top shelf . You could offer an all inclusive upgrade to offer better selections. the all inclusive upgrade would require a different color band and pay extra.
7,1 Gut
Positiv:: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.
Negativ:: Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.
9,6 Hervorragend
Positiv:: Great service, best I've ever had
Negativ:: I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway
4,5 Okay
Positiv:: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.
Negativ:: Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent
10,0 Hervorragend
Positiv:: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.
Negativ:: I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.
Marriott Cancun Resort - Cancún - Gebäude
10
9,1 Hervorragend (3.956 Bewertungen)
195 €+
Übersicht Bewertungen
Ihr Traumurlaub am Strand erwartet Sie bereits im Marriott Cancun Resort, einem 5-Sterne-Resort in nur wenigen Minuten Entfernung zum Plaza Kukulcan, zu Coco Bongo und weiteren beliebten Sehenswürdigkeiten. Genießen Sie gehobene Unterkünfte, verschiedene verführerische Restaurants und großzügige Veranstaltungsflächen.
10,0 Hervorragend
Positiv:: Super Lobby und Zimmer. Das Essen war gut und überteuert. Die Anlage war gut gepflegt. Das Personal war sehr professionell und zuvorkommend.
Negativ:: Nichts
9,4 Hervorragend
Positiv:: Freundliches Personal, wunderschöner Strand, geräumiger Pool und Whirlpool.
10,0 Hervorragend
Negativ:: Ich war begeistert. Keine schlechte Kommentare.
8,8 Hervorragend
Positiv:: Ich habe wirklich alles genossen!
Negativ:: Keine Kaffeemaschine im Zimmer
7,0 Gut
Positiv:: Bequemes Bett. Strand. Das Frühstück am Pool
Negativ:: Es wird als all inclusive, aber ist es nicht. Viele Baustellen auf der obersten Ebene
8,0 Hervorragend
Positiv:: Location was perfect. Guests were very polite.
Negativ:: What little money (pathetic amount) Marriott pays their employees and knowing that the employees are charged for what little food they eat on site. Cleaning staff was great, front desk very helpful. Tour operator was not helpful.
10,0 Hervorragend
Positiv:: Great beach Lots of beach chairs Good service Great beachfront views Big rooms with big balconies
Negativ:: Some better restaurant options--more authentic/local Outside breakfast dining option would have been nice Had a big balcony but some sun lounging chairs would have been nice
8,6 Hervorragend
Positiv:: Loved the location of the hotel right on the water. We were there at the end of September, so it wasn't too crowded. The hotel was absolutely beautiful with great seating if you want to have a nice chat over coffee with your friends, like I did. The rooms were very clean and housekeeping did a great job each day of restoring it back to new. The gym was great - I actually went every single day. Overall everything about this hotel was pretty great, especially for the price. The hotel is close to a bus line in order to access main parts of town, i.e. Market 28 and the nightlife. The Champion restaurant/bar that attaches to the hotel has good food and fun karaoke at night, and wasn't too crowded either.
Negativ:: There wasn't a lot of cheap food options nearby the hotel, which made it slightly difficult to stay on a budget (since we weren't all inclusive).
9,1 Hervorragend
Positiv:: Staff was friendly and very helpful; good location with bus stop right in front, and of course, right on the beautiful beach; several restaurants in the hotel
Negativ:: pool is pretty simple, not huge, (but still very nice)
9,4 Hervorragend
Positiv:: The rooms were clean, the facilities were great, and the service was incredible. Everyone we encountered was so nice, attentive, and helpful! There are tons of chairs on the beach and a good number with umbrellas for those who want shade. The staff at the beach bar were always so nice and fast. They will make sure you have everything you need for the whole day. Get the Ceviche -- it's great!
Negativ:: Check-in/Check-out were a bit rough. While the staff was still very friendly, both processes were veryyyy slow.
8,8 Hervorragend
Positiv:: I love the family oriented atmosphere.
Negativ:: The cleansing product used the smell is too strong and the bath tub can be a little cleaner and the light switch needs cleaning.
Secrets The Vine Cancun Adults Only - Cancún - Gebäude
11
9,1 Hervorragend (3.814 Bewertungen)
475 €+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Ballenas und Aquaworld. Ebenfalls nur bis zu 3 km entfernt: Acuario Interactivo und Einkaufszentrum La Isla.
9,7 Hervorragend
Positiv:: Alles ist erstklassig.
Negativ:: Die Lage war schrecklich.
10,0 Hervorragend
Positiv:: Alles war toll!
Negativ:: Unser Waschbecken überschwappten in unserer zweiten Zimmer
10,0 Hervorragend
Positiv:: Alles hat unsere Erwartungen übertroffen! super! Eine echt traumhafte Erfahrung! 100% empfehlenswert.
8,5 Hervorragend
Positiv:: Tolles Zimmer Junior Suite Schöner Strand Großartiges Personal
Negativ:: Ich glaube, 2x, wenn Sie alleine reisen. Dieses Hotel war für Paare, Familien.
8,0 Hervorragend
Positiv:: Gutes Essen
Negativ:: Mitarbeiter Darcel sehr unfreundlich und unprofessionell
10,0 Hervorragend
Negativ:: Vacation Club Verkaufsmasche.
10,0 Hervorragend
Positiv:: Das Essen, der Strand, das Hotel, die Angestellten sind aufmerksam.
Negativ:: Die Zimmermädchen stahl $100. Wenig Steckdosen im Zimmer
10,0 Hervorragend
Positiv:: Das Hotel war wunderschön. Alles war so sauber. Sie hatten exzellenten Kundenservice. Sie erahnen Ihre Bedürfnisse, sie waren immer an Ort und Stelle. Das Personal war sehr freundlich und sehr zufrieden.
Negativ:: Nichts zu beanstanden.
10,0 Hervorragend
Positiv:: Das beste Hotel in dem ich je war. Weltklasse Service. kann es auf jeden Fall jedem empfehlen.
Negativ:: Alles war perfekt
9,7 Hervorragend
Positiv:: Modern, sauber, und der Service war super. Wir waren im Oktober da und es war nicht zu voll.
Negativ:: Check-in Prozess und das man sich erst so eine Verkaufsveranstaltung anhören muss.
10,0 Hervorragend
Positiv:: Liebe dieses Hotel. Fantastisches Personal - sehr freundlich. Kann es sehr empfehlen!
10,0 Hervorragend
Positiv:: Großartiges Essen. Tolles Personal. Der Service war Klasse.
Negativ:: Nichts!
9,7 Hervorragend
Positiv:: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
Negativ:: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.
8,5 Hervorragend
Positiv:: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
Negativ:: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.
10,0 Hervorragend
Positiv:: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
Negativ:: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.
10,0 Hervorragend
Positiv:: Loved the Hotel and grounds. Beach was perfect. Service was top notch and attentive to all needs. Had an issue with our room and it was handled in minutes. Food is good and or great. Was there for a weeding with a big group and lots of fun with not a worry in the world.
9,1 Hervorragend
Positiv:: It is top three resorts in Cancun easily.
Negativ:: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.
8,8 Hervorragend
Positiv:: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Negativ:: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.
Beach Palace - Cancún - Schlafzimmer
12
9,1 Hervorragend (1.841 Bewertungen)
433 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Archäologische Stätte Yamil Lu'um und Acuario Interactivo. Ebenfalls nur bis zu 3 km entfernt: Einkaufszentrum La Isla und Forum Beach.
8,0 Hervorragend
Positiv:: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Negativ:: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
6,2 Gut
Positiv:: Beach location
Negativ:: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
Sun Palace - Cancún - Gebäude
13
9,1 Hervorragend (1.118 Bewertungen)
406 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) nur 5 km entfernt von: Playa Delfines, Ruinenstätte El Rey und Aquaworld. Maya Cancun Museum ist 3,6 km entfernt.
10,0 Hervorragend
Positiv:: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
10,0 Hervorragend
Positiv:: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Negativ:: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
10,0 Hervorragend
Positiv:: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Negativ:: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
10,0 Hervorragend
Positiv:: Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!
Royal Service at Paradisus Cancun - Cancún - Gebäude
14
9,1 Hervorragend (1.017 Bewertungen)
391 €+
Übersicht
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) nur wenige Schritte entfernt von: Playa Ballenas und Aquaworld. Ebenfalls nur bis zu 3 km entfernt: Playa Delfines und Ruinenstätte El Rey.
Iberostar Cancun - Cancún - Gebäude
15
9,0 Hervorragend (7.291 Bewertungen)
336 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Delfines, Ruinenstätte El Rey und Maya Cancun Museum. Aquaworld ist 2 km entfernt.
10,0 Hervorragend
Positiv:: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Negativ:: No top shelf alcohol choices.
10,0 Hervorragend
Positiv:: We were very pleased with every aspect our stay at the Iberostar Cancun.
The Grand at Moon Palace Cancun - Cancún - Gebäude
16
9,0 Hervorragend (6.708 Bewertungen)
498 €+
Übersicht
Diese Unterkunft liegt am Strand liegt und ist dank der herrlichen Lage (Cancún) nur 20 km entfernt von: Wasserpark Wet n' Wild Cancún, Playa Delfines und Bahía Petempich (Bucht). Ebenfalls in einem Umkreis von 20 km: Cancún Country Club und Ruinenstätte El Rey.

Die besten Hotels in Cancún in der Nähe von: Centro de Convenciones de Cancún

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Hyatt Ziva Cancun - Cancún - Gebäude
1
9,3 Hervorragend (5.819 Bewertungen)
532 €+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) nur wenige Schritte entfernt von: Playa Gaviota Azul, Delphinus Dreams und Playa Caracol. Ebenfalls nur 10 Minuten entfernt: Forum Beach und Cancún Centro de Convenciones.
10,0 Hervorragend
Positiv:: Das Personal, Anlage, Service, und die Landschaft sind super
9,4 Hervorragend
Positiv:: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Negativ:: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Hervorragend
Positiv:: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Negativ:: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Hervorragend
Positiv:: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
9,1 Hervorragend
Positiv:: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Negativ:: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
Grand Fiesta Americana Coral Beach Cancun - Cancún - Gebäude
2
9,2 Hervorragend (3.195 Bewertungen)
306 €+
Übersicht Bewertungen
Grand Fiesta Americana Coral Beach Cancun in Cancún (Zona Hotelera) ist nur wenige Schritte entfernt von: Forum Beach und Playa Caracol. Zum Angebot gehören ein Businesscenter, ein Express-Check-in und ein Express-Check-out. Der Transferservice vom Hotel zum Flughafen (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parkservice (kostenlos).
10,0 Hervorragend
Positiv:: Alles war ausgezeichnet!! Ich nahm meinen Mann zu seinem 40. Geburtstag mit. Der Service war insgesamt perfekt. Die Leute sind sehr freundlich und zuvorkommend. Das Meer war wunderschön ... entspannend, Perfektion rundherum!!
Negativ:: Nichts!
8,0 Hervorragend
Negativ:: Kein Shuttle Service
10,0 Hervorragend
Positiv:: Der Service ist perfekt
8,0 Hervorragend
Positiv:: schöne Pools und Zugang zum Strand
Negativ:: alles war extra, nichts inclusive, Beschränkungen beim Essen/Trinken von außerhalb
10,0 Hervorragend
Positiv:: Liebte die Lage. Das Personal war wunderbar, besonders die Bar. Das Frühstücksbuffet war ausgezeichnet.
2,0 Mäßig
Positiv:: I like the facility
Negativ:: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in
8,8 Hervorragend
Positiv:: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem. We did not eat at the buffets, but ordered off the menu and the food was very good.
8,0 Hervorragend
Positiv:: Great beach although it gets shade starting at 3:00 pm. Friendly staff. Basilic restaurant amazing. Tea bags and coffee in the room are charged as if they were minibar items. You have to pay to use the gym and the spa, even if the room I stayed in cost me US$500 a night!
8,5 Hervorragend
Positiv:: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities
Negativ:: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel. 2) Too many kids for what wants to be a luxurious hotel. 3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.
10,0 Hervorragend
Positiv:: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.
Negativ:: Really nothing.
10,0 Hervorragend
Positiv:: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Negativ:: N / A
10,0 Hervorragend
Positiv:: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Negativ:: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!
10,0 Hervorragend
Positiv:: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
9,4 Hervorragend
Positiv:: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.
Negativ:: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.
10,0 Hervorragend
Positiv:: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.
Krystal Grand Punta Cancun - Cancún - Gebäude
3
8,2 Hervorragend (4.291 Bewertungen)
307 €+
Übersicht Bewertungen
Krystal Grand Punta Cancun in Cancún (Zona Hotelera) ist nur wenige Schritte entfernt von: Playa Caracol und Forum Beach. Zum Angebot gehören ein Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
7,1 Gut
Positiv:: Lage am Strand mit Rock Wand in der Nähe hilft bändigen die Steady Wellen. Schön Outdoor Pools und Strand Einrichtungen. Das gesamte Personal ist freundlich und hilfsbereit.
10,0 Hervorragend
Positiv:: Ein sauberes und sicheres Hotel mit freundlichem und hilfsbereitem Personal. Die Lage war sehr gut. Einfacher Zugang zum Strand Nachtleben.
7,3 Gut
Positiv:: Der Strand
Negativ:: Die Wartezeit an der Rezeption ... Und man kann die Sonne innen in der Lobby spüren.
10,0 Hervorragend
Positiv:: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Negativ:: Open air clubs full of partners and loud thumping music could be heard in the room at night
10,0 Hervorragend
Positiv:: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Negativ:: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4,8 Okay
Positiv:: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Negativ:: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
10,0 Hervorragend
Positiv:: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Krystal Cancun - Cancún - Schlafzimmer
4
7,9 Gut (5.571 Bewertungen)
152 €+
Übersicht Bewertungen
Krystal Cancun in Cancún (Zona Hotelera) lockt mit einem Aufenthalt, der nur eine 4-minütige Fahrt von Acuario Interactivo und eine 6-minütige Fahrt von Aquaworld entfernt ist. Zum Angebot gehören ein Businesscenter, kostenlose Zeitungen in der Lobby und ein Textilreinigungsservice. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
8,0 Hervorragend
Negativ:: Die Handtücher nicht ausgetauscht werden manchmal
10,0 Hervorragend
Positiv:: Lage, Lage, Lage! Liebte das Ufer, den Ausblick, den Service. Hugo, unser Barkeeper war freundlich und machte die leckersten Mojitos überhaupt ! Ich würde Krystal Familie und Freunden empfehlen. Daumen hoch! ! !!
10,0 Hervorragend
Negativ:: Lärm von den Clubs
4,0 Okay
Positiv:: Der Strand war wunderschön. Der Reinigungsservice war fleissig und freundlich.
Negativ:: Wir mussten unser Zimmer wechseln, aufgrund von einem Wifi Problem. Bekamen keine Hilfe. Dusche war kaputt. sehr dünne Wände.
2,0 Mäßig
Positiv:: Nichts ein echtes Loch
Negativ:: Alles. Dieses Loch so schnell wie möglich würde explodieren
8,0 Hervorragend
Positiv:: The staff at the Krystal Cancun were fantastic. Very friendly, and helpful, willing to give advice on good local (not touristy) places to eat and visit. Great, easy self parking. The room we had was right on the beach, with a fantastic view of the ocean. The music at the bar was fantastic. Salsa, cha cha cha, boogaloo. Great bar service and good drinks. Awesome location in the hotel zone. The beach was clean and beautiful, located in a very calm water area. We enjoyed a perfect first night in Cancun at this hotel.
Negativ:: Our room was great, first floor, right on the beach. This posed a problem later on in the evening. There was a wedding right outside of our room on the beach, and the music from the reception was quite loud into the evening. We didn't mind this too much as we were very exhausted from traveling that evening and were able to fall asleep quickly, but for some, this may be a pain point. The bed in our room was also quite uncomfortable. Very firm, sort of like sleeping on a box spring only. The hot tub was being repaired and was not working when we arrived in the evening. The staff runs really slow with the check in/check out process. Be prepared to wait a while when you are arriving and leaving the hotel. There is only one main entrance to the hotel, so we had to walk quite a ways from where we parked our car to our room inside the hotel. We really didn't mind this, but again, it may be a pain point for some, that no one offered to help us with our bags. The pool area closed around 10:00 at night, but you can walk up and down the beach in the evenings. The bathroom in our room was dark, damp, and there was mold growing in corners in the shower. It was in much need of a thorough cleaning. Overall we had a good first night in Cancun at this hotel. Its location on the beach made up for our dislikes.
9,4 Hervorragend
Positiv:: The view was AMAZING!! the staff was very pleasant as well and had no issues when requesting a different room.
Negativ:: The noise due to the club next door, but I did visit during spring break so it might be louder then.
6,0 Gut
Negativ:: Shower is not working. Mirror is dirty, tissue holder has rust and not safe if it cut off your skin, resort must also work on its furnitures because the location is great but furnitures are old. Hallway must have carpet so whenever other guests are asleep it wouldn't bother them when someone is walking from the hallway especially kids who is running and playing around.
6,5 Gut
Positiv:: The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Negativ:: The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.
7,4 Gut
Positiv:: We loved the beach of the Krystal. The beach front view was absolutely amazing. Each afternoon my friend and myself would lay out on the beach, and every day there were men with delicious coconut drinks who would sell them to us for very good prices. We definitely enjoyed that. The pools were also beautifully designed and were perfect with the beach front view.
Negativ:: We didn't like the staff who were extremely rude on the phone and claimed that my friend and myself were liars. They called the room claiming that me and my friend were random girls that our friends had snuck into their room, when in reality we are all friends and had planned the trip together. They did not need to threaten to kick us out. My friend and myself had wrist bands to be at the resort. That was completely uncalled for.
8,0 Hervorragend
Positiv:: The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!
Negativ:: We paid for an ocean view room and we got something in the 1st floor and when you look out your window all you see are cabanas and people. Luckily we brought it up to their attention and they gave us something better BUT not until the next day. In my opinion, the rooms on the bottom floor, although technically facing the ocean, shouldnt be given to guest as "oceanview" seeing as you CANT see the ocean.
3,7 Mäßig
Negativ:: Me cobraron 1500 pesos por una persona extra por un niño de 11 años, aún teniendo derecho a 2 niños. Y en el restaurante me cobraron 2 veces por la misma cuenta
4,0 Okay
Positiv:: Right on beach!
Negativ:: Very very old dated room! I should have know while standing at the desk listening to all the complaints of other guests that this was a poor place to stay!