Spa Resort Sanssouci

Unser Zimmer war sehr groß und sauber. Das Bad war frisch renoviert, hat gepasst.

Der Wellness Bereich ist sehr klein, sehr alt, kaum Platz für die Menge an Leuten. Das Wasser des Schwimmbeckens war sehr kalt, der Whirlpool sehr sehr klein. Wir waren eine Stunde drin, mehr geht da nicht. Das Essen war schlecht und überteuert.

Vereinzelte Mitarbeiter waren nett und hilfsbereit.

-Das als Familienzimmer gebuchte Zimmer entpuppte sich als zwei kleine Doppelzimmer mit Verbindungstür. -Bis auf wenige Ausnahmen waren die Mitarbeiter sehr unfreundlich und wenig gästeorientiert. -Restaurant hat Kantinenflair -Das Frühstück war wenig appetitlich angerichtet und entspricht keinen 4 Sternen -"Spa-Bereich" sehr klein, sodass das Hotel die Bezeichnung "Spa-Ressort" nicht verdient

Nothing!!!!

Never again.The most terrible experience. I booked the hotel for one wellness weekend but directly after the first night we made check out and left this hotel. The hotel is from 3 house and u don’t get information in which you are. You have to go and ask in every each until you find out in which one you get the room. The hotel stuff very unfriendly and they don’t speak English or German. Actually no ones speak English and German in this Hotel , neither the manager. You don’t get to hear like “ hello , Welcome or something like this” Breakfast definitely not good. They don’t offer even just simple scramble eggs. The eggs they offer are with milk and onion so if you don’t like them then you had a bad luck. There is only toast bread. Apple juice doesn’t taste like Apple. They don’t offer musli just a cornflakes. The coffee they offer only filter coffee so if you want something different then you have to pay extra. The cleaning lady’s they just went inside to room at 07.00 am when I was sleeping then they repeat it again at 09:00 am , without knocking at door without saying something. This hotel is promoted like wellness hotel but is definitely not a wellness hotel. This hotel have a 1 small pool , 1 small sauna and whirlpool which fits 3 people and that is all the wellness for more over 100 people. So if you are lucky after 2-3 hours you may be able to join the spa. After the terrible breakfast and we saw what is the Spa in the hotel we understood we wouldn’t be able to have a nice Spa Weekend as actually we plan and thats why we booked this hotel, because there are 100 other guests in this hotel waiting to join the Spa. We made check out. We spoke to the Manager from the hotel that they can’t promote as Wellness hotel with so Less for so many people , that we are disappointed and not happy with this hotel but she wasn’t interested Actually and she barely understood what I was talking about. I asked to receive the refund because I am Leaving but she lie to me.