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The apartments were very clean and the staff was very nice An all inclusive option should be nice to have
Swimming pool was great. Staff was friendly and polite. Free internet access in rooms. Daily cleaning was provided.
Excellent staff, great pool, very quiet, a real oasis of comfort and peace. An excellent relaxing stay. The breakfast could use some improvements in quality.The bar prices are a bit out of range considering the area the hotel is in but it compensates with overall package offered by the resort.
The hotel is ideal for family with kids. Large, nice and clean rooms, fine swimming pools. It's a a quiet and pleasant place, with beautiful view. The complex is rather isolated and, if you don't have your own car to go shopping in Kavarna (4 km away), you'll have to eat at the hotel restaurant, which is not a great ideea. Also, the market of the complex is poorly supplied... The beach is far from the complex, too, but can be reached by car.
Almost everything was great, except there is no real restaurant in the complex, just a fast food and a little restaurant serving breakfast The rooms are large enough and the furniture is functional. We had no bath slippers and gown.
Apartments are vey nice, large rooms and good facilities (eg wireless - internet moved very well). Excellent panorama over the sea side (you will get to the nearest beach 5 min with the car). Pool area is very nicely designed. We found the food very good as well. Wealthness center also receives a good mark. We have spent a great end of week there. No ATM - and in Bulgaria you need cash for spendings. EUR/Leva exchange rate at the reception is not the best. Rules from the pool (eg 'no jumping') were broken but nothing happened in that direction. English spoken by some of the staff is not the best.
I like the appartments and the pool very much.You can relax in an weekend very good. I didn't like the restaurant very much and the menus in bulgarian language.The beach is not so clean and beautiful.
Our family was very excited by the oasis of relaxation and luxury that characterizes this resort. Swimming pool was a delight for our children The store inside is very lean speaking about foods.Missing restaurant with a varied menu.
It is isolated place but offer you complete services. The bed can be more comfortable.
The massage at the spa was the only thing worth the money. The staff was not at all helpful, the rooms and the entire hotel is done as to be luxurious, but at a closer look everything was built and arranged with very cheap materials.
Great value for money, great staff, large area with golf fields good for walks, high speed internet (albeit cabled), comfortable rooms Breakfast was good, but the same every morning
despite the fact that the hotel is not fully operational, our stay it was a very pleasent one. no
great golf course and one particular guy was always around to offer help. getting to and from the beach wasnt easy and the reception people didnt seem to have much communication with the rest of the complex (restaurant etc)
The location was on top of the seaside cliff. Very nice area. The staff was helpful and the restaurant (country club) was delicious. The furniture in our suite was comfy and the room was clean. The hotel is not completely built. It is only 40% done. The spa options were not provided on the internet and it was too late to make an appointment after we got there. The map also is a bit tricky if you get off the main road.
The complex is not entirely finish - but the golf courts are ok and the rooms are very clean. The furniture is new and very modern, AC in every room - we had 2bedroom appartment. Also, surprisingly, it had 2 bathrooms - we expected only 1 :) Service at the restaurant was excellent (on breakfast croissants were over and when asked, they brought warm ones directly at our table, than to the buffet). The complex is huge. But the swimming pool compared to its size it is rather small. Breakfast had few chioces - they were good tasting, but less than expected at 5* . True, when we stayed, there where not many tourists, so maybe when full, they have more to choose from.It ia far away from city and beach not so close. But there is a shuttle bus leaving when you ask them taking you to the beach. The beach is nice (you have to pay for sunbeds and umbrellas).
the accomodation no internet in the room, no SPA, no restaurant, no other facilities
Very pleasant Resort, with a beautiful view on the sea. The rooms are excellent, spacious and very clean.
Very nice the swimming pool ! The hotel was great. The staff is very friendly.
The comfort and fitting of the rooms. Design of the resort. The view of the Black Sea is magnificent. There were construction works in the resort area but this could be normal for the period that i have stayed there (April).
Swimming pool, the design
everything it's a bit expensive
The swimming pools and the view.
The view from the restaurant is amazing! The one bedroom studio was very spacious and had a very large terrace, I would reccommend asking for one on the 2nd floor or above for more privacy. Beds were very comfortable and the pools were beautiful. Meals were also lovely at the restaurant, although pricey it is worth it for the breathtaking view!!! I would definitely go back again!!! I wish i had been told that only the 2 bedroom studios have sea views as that would have been nice to know when booking. The curtains are very sheer so if you need darkness when you are sleeping you should bring an eye mask (would have been nice if these were provided for you) also I would ask the cost before asking for anything extra you might get a nasty surprise on your bill when you leave. Sheets and pillows were a but smokey smelling even though we requested a non smoking room.
Great value for money paid. Is excellent for relaxation in extra-season, as I was in October. Is a very nice view and very quiet. The apartments are equipped with almost anything you may need and are quite big. The staff was very nice and helpful. They speak English and they give you recipe. Is 18 km from town but is worth it and you can get there easily by car. I had a lovely stay and I will definitely use it again. They don't have sleepers. :)
Die Lage des Hotels ist in Ordnung, unweit sind zahlreiche Restaurants zu finden. Der Pool ist sauber und mittelgroß. Leider unglaublich laut (Diskomusik bis 4 Uhr morgens von nahegelegenen Hotels, an Schlaf nicht zu denken), keine Klimaanlage im Zimmer
Obwohl das Hotel nur 2 Sterne hat, kann ich es sehr als eine günstige und sehr zentral gelegene Übernachtungsmöglichkeit in Balchik empfehlen. Das Schloss und der botanische Garten sind in weniger als 5 Minuten zu Fuß zu erreichen. Das Hotel hat Zimmer verschiedener Kategorien (von 1 - 2 Sterne) und auch einen Swimming Pool. Bei Ankunft beim Hotel war ich anfangs geschockt, die Rezeption befindet sich in einem uralten Gebäude (gehört zur 1-Stern-Kategorie), unser Zimmer jedoch befand sich dann in einem anderen Gebäude, wir hatten eine Suite (total renoviert 2010) zu einem wirklich sehr günstigen Preis reserviert, das Zimmer war sehr groß, relativ modern eingerichtet, mit Balkon und Meerblick! Das Frühstück kann man dort getrost auslassen (es gibt keinen Kaffee zum Frühstück und nur 2 Scheiben Weißbrot, die mit etwas Butter und Marmelade, das schon angerichtet auf einem Teller kommt). Besser, man geht in einem der umliegenden Lokale eine Kleinigkeit essen. Aber bei dem günstigen Preis des Zimmers ist das überhaupt kein Punkt zur Beanstandung. Es gibt übrigens keinen Lift dort (d.h. man muss Treppen steigen).
Preis - Leistungsverhältnis war in Ordnung. Das Team am Empfang war sehr freundlich. Im Preis ist auch die Benutzung eines Swimmingpools vorgesehen. Das Hotel ist nah an Albena, wo man schöne Strände finden kann. In Balcsik selbst kann man gut und günstig essen. Das Frühstück war nur symbolisch und von geringer Qualität. Man sollte lieber zu Hause essen. Das Gebäude und die Einrichtung sind renovierungsbedürftig.
The staff very kind, brilliant position excellent food and restaurants and beautiful are with many things to view.
Nice room but not a 4 star hotel. Extremelly cold in the room because the air conditioning was not enough for December. For summer is probably ok. Do not take rooms on the 5th floor because the beutiful terrace does not have a draining system. So the air conditioning is leaking a lot of water on the room terrace. The water was 2 inches high so you couldn't go out on the terrace.
The room was comfortable, well fitted, nice view. No breakfast included, no restaurant inside, the room was dusty.
Confortable, seaview, large balcon, utillity kitchen, pool with interesting view of the sea The lift was broken in the weekend
We stayed when it was very quiet. Excellent location, friendly and helpful staff. Views of the harbour and coastline were wonderful. Very clean and the hotel was secure. Asked for a non smoking room through Booking. com, but given a smoking room. This was changed with no problems.
Nice hotel but not a 4 star one. Very, very cold in the room. The terrace was full of water from the air conditioning because the 5th floor did not have a draining system.
Good location, room was big enough and Bulgarian people seem friendly. Oh the breakfast. 2 restaurants downstairs but nobody open early enough to have a healthy breakfast. We are vegetarians and tried to get just some toast with jam and butter but no....... The stuff at the pool (2 boys) slept on the chairs or swam in the pool with their girlfriends instead of cleaning the pool or working at the bar. I have photos to proof this. Why is nobody checking if the do their work? Also some shade (specially in the afternoon) at the pool would be great. and we had to pay for parking next door because the security stuff at the front of the hotel told us to park there. Not so nice
the rooms are very clean and modern furniture. The view of the rooms from last two floors is amazing. The food in the restaurants is very good - El simpatico expecialy. Not enough parking space. we have to keep the car for two nights in a pay parking area - 3 eur/day.
nice and big enough room, the food and drink was ok, not great, but you can find something to eat every time. The pool is nice. not to clean rooms, the glasses - always dirty!! the water from babypool was very cold! We give maximum 3 stars to this hotel..
the room was fairly clean, the pool was convenient, even for children, and restaurant was close to the hotel. the hotel is clearly bellow 4 stars rating standards. the bathroom had no bath-tube, so you have to shower on the floor, the main door of the room was heading directly outside, so plenty of sand was entering underneath. the personnel was unfriendly at best, the selection of food and beverages was scarce, but most annoyingly, you constantly had to hunt for something that was out of stock, even basic things like paper tissues, forks and knives, plates, glasses or cups.
Very well situate in the marina, close to many restaurants and with an excellent view from our room, a suite situated at the highest level. The internet was not working and nobody tried to fix it during our stay, even if we asked for this daily. The air conditioning unit was functioning only at its highest level and the reception staff solution was to suggest us to turn it off from time to time, which is quite difficult during slipping. The cleaning of the room was reduced to arranging the beds and some towel replacement. We found a spider net in the shower when we arrive and we left it there when we left :). It is a pity that this nice hotel, so well situated, is not better administrated.
small family hotel, nice restaurant, close to the seaside (not close to beach) don't expect a perfect hotel room & service
It is a quiet place and the sourroundings are very beautiful The breakfast may be more attractive
Only the pool area
I liked the rooms and the hotel staff
clean room,excellent view
The room was relatively clean. very noisy, there was nobody at the reception during night, the personnel do not speak english, very bad breakfast, dirty restaurant
the pool the room was dirty and almost all hotel staff did not know English
The swimmingpool. Breackfast.
Landscape around the hotel. 1. Rooms were dirty (damaged walls, spider networks hanging from the ceiling). 2. The lingery was changed only once during 8 days. 3. At breakfast we had to bring our own caffe cups (there were not enough there!) and clean ourselves a table in order to have place were to eat! 4. Although in the web page was clained that there is a minibar in the room, it was brought there only at my demand, and when they did it, I found it was damaged, it didn't work at all.
the garden and the pool are excelent the breakfast verry poor