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Excelent location.Nice beach,quiet and nice staff.Hotel club was a nice place to have a drink after hours of sun and swimming.
The White Sand Beach, which I pretty much could experience in any other hotel, and therefore is nothing special with KC. Terrible food, difficult to get help in the reception, most because they dont want to help (and not because almost everybody did not speak understandable english), terrible internetconnection (though they promised me that the internet connection was very good, and therefore possible for me to work. Which it was not!!!! And made my stay quite exchausting). I really didnt like staying at KC at all, unfortunately.Overrated in all departments. A big dissapointment for me staying here, when experience Koh Chang
Beach was exellent, we never see tide during the day. Both sweeming pools were very nice. The room in new building was modern and stylish. Location of this hotel is exellent, shops, banks restourants were close by. Spa center is very expensive. they always said that everything was booked, but it looked like no one was there.
Many facilities such as shops and restaurants with good cheap food are just nearby. The pool is great. Need to reserve seats at the poolside.
The rooms were spacious, clean and staff were extremely helpful, friendly and professional. Swimming pool was really nice. No bad experiences at all at this hotel
very good breakfest, nice pool and beach there wasn't a lift
This Hotel is Located on the most beautiful Beach on Koh Chang. It has very good access to the beach.
free kayak to the beach no value for the price, hotel needs a renovation, sandflys at the beach, room was partly dirty
Cozy facilities, feeling of privacy, close to the nature and in general, combining location by river, nearby restaurants makes a very special place to stay. The staff was very poorely trained, even 5 times cheaper reaturants on the beach had a much better service. The prices are obviously higher than reality. There is a spa nearby with very nice facilities, professional services, their prices are maybe 30-50% higher than on regular location, but even than it is still 2 times cheaper than in the hotel. Same applies to food.
Natural environment The cinnamonrestaurant.
Good friendly room service who were helpful over having a baby in the room sleeping at regular intervals. A lot of the wooden walk ways and balconies, pool area decking are starting to rot due to lack of maintenance which meant people could easily injure themselves (in fact my wife did and had a fall). Wireless internet is extremely expensive. 200 Bhat for only 60 minutes of internet which was not that fast and often disconnected. As someone who needed to stay in contact with work this would stop me staying there again. 4 pounds for 60 minutes is more expensive then a hotel in London or New York.
A lot of sand flies and mosquitoes. Horrible breakfast.
Die Poolanlage und die Zimmer waren hervorragend. Wunderbares Ambiente. Die Strandlage ist eher mässig. Kleiner Abschnitt, der auch nicht besonders gepflegt war.
Nettes Hotel mit ueberfordertem Personal und Management. Verstaendigung nahezu unmöglich. Offenbar ist das ganze Personal aus Laos u. Kambodscha. Das tägliche Durchschleussen von russischen Touristikangestellten. Manchmal dreimal am Tag Gruppen mit jeweils bis zu 25 Personen. Ruhe am Pool so nicht gegeben. Keine guten Restaurants in der Naehe. Koh Chang hat viel von seinem Charme verloren.
Das Hotel ist sehr schön, was Pool und Einrichtung betrifft. Mein Zimmer stank nach Moder und Schimmel. ( Zimmernummer 214) Bettzeug musste ausgetauscht werden, trotzdem war der Schimmelgeruch ständig gegenwärtig. Reklamation half nicht. Der Strand war übersät mit Müll. Das Personal sprach kein oder nur völlig unzureichendes Englisch. Der gebuchte Twin-Room stand trotz Bestätigung nicht zur Verfügung. Alles in allem ist das Hotel unter den gegenwärtigen Bedingungen nicht zu empfehlen.
the hole area of the hotel is a hudge tropical garden, which is absolutely beautiful. the restourant is very nice? all the dishes are very nicely decorated? even the simplest, such as fried noodles. the coctails in the bar are also perfect however the location of the hotel is very isolated. the is practically nothing outside. the taxi to White sand beach will cost you 100 BTH. also be aware of tide in the mornings and afternoons
the swimming pool was gorgeous, very important as the sea was very bad breakfast was not the same level than the other prestations
Sehr schönes Hotel, mit großen tropischen Garten, sehr zuvorkommende Hotel Mitarbeiter, im allgemeinen Top ! gibt nichts zu meckern, selbst das Wetter war im August einige Tage gut
Schöne, gepflegte Anlage, schöner Pool, sehr zuvorkommendes, freundliches und hilfsbereites Personal. Sehr schön gelegendes Restaurant mit Meerblick. Zimmer etwas "muffig" und dunkel; leider für die gute Kategorie recht viel Ungeziefer im Bungalow.
For us it was a lovely place, clean, good food, helpful staff. If you want a hotel right on the beach its not for you asit is a more rural setting i lovely gardens, but the free bus service to the beach from hotel twice a day, or taxi 50baht (£1) per person was never a problem.
Good location, nice beach near the hotel. Friendly staff, wifi everywhere in the area of the Chill resort. Luxury holidays I spent there. Poor choice of breakfast I would prefere more choice of food in this kind of hotel for the value of money.
great luxury hotel with good swimming pool and friendly staff. Good location near beach/sea and restaurants and 7/11-shop. Would definitely come again. Beach was a bit rocky and not ideal for snorkeling / swimming. No remote for the air-conditioning. Sometimes people in the swimming pool who didn't stay in the hotel-rooms