Rooms Make yourself at home in one of the 10 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include safes and a turndown service, and housekeeping is provided daily. Business}, Other Amenities The front desk is staffed during limited hours. Free self parking is available onsite. Property Location With a stay at Yamaainoyado Kiyasuya in Kokonoe, you'll be a 5-minute walk from Sujiyu Onsen and 11 minutes by foot from Aso Kuju National Park. This ryokan is 15.4 mi (24.7 km) from Yunohira Hot Spring and 3 mi (4.9 km) from Jizobaru Fishining Center. Check-In Checkin starts at 3:00 PM Checkin end at 5:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Japanese futons are provided based on the number of adults in the reservation. The front desk is open daily from 6 AM - 10 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are encouraged to have their own vehicle as public transportation to and from the property is limited. Snow tires are recommended from December to March. Please note: This property is located in a rural area. There are no dining or shopping facilities nearby. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Children not allowed Car required Unicode Support true Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Food service has been amended for enhanced safety