Overview

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Hotel Cristall

Ursulaplatz 9-11, 50668 Cologne, North Rhine-Westphalia, Germany
+49 221 16 300

38 €+

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Rates

Overall guest ratings

7.9/10 Good
Based on 4,897 reviews
See all reviews

Review highlights

  • 9.0
  • 8.8
  • 8.5
  • 8.4

Good to know

  • Clean rooms
  • Train station is close

Nearby

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    About

    With a stay at Hotel Cristall in Cologne (Old Town), you'll be minutes from Cologne Cathedral and close to Romano-Germanic Museum. This hotel is within close proximity of Cologne City Museum and Museum of Applied Art.

    Rooms

    Make yourself at home in one of the 97 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cologne? This hotel has facilities measuring 667 square feet (62 square meters), including a meeting room.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Map

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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 4,897 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
    • 8.5 "Location is great."
    • 8.4 "Good value."
    • 8.0 "Very good internet connection."

    Overall rating

    8.0 Good
    Based on 2,203 reviews
    • 9.0 "Excellent breakfast."
      8.2 "82% were happy with the price of the breakfast."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      5.8 "Only 58% said the rooms were modern."
      5.3 "Only 53% thought the shower was ok."
      5.5 "55% said the view was so-so."
      6.3 "For only 63%, the tv was ok."

    Overall rating

    7.9 Good
    Based on 440 reviews
    • 8.8 "Breakfast is good."
    • 8.7 "Good value."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 5.2 "Rooms are ok."

    Overall rating

    7.1 Good
    Based on 342 reviews
    • 9.0 "Excellent breakfast."
    • 8.3 "Good value."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Internet works."
    • 3.8 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      1.9 "81% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      4.1 "59% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    7.8 Good
    Based on 1,909 reviews
    • 9.1 "World class service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 9.0 "Excellent breakfast."
      8.6 "86% were happy with the price of the breakfast."
    • 8.2 "Good value."
      10.0 "100% thought it was a great value."
      8.6 "86% were happy with the price of the breakfast."
    • 8.2 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Internet works."
      10.0 "100% thought it was a great value."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were small."
      4.0 "60% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      2.9 "71% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
      3.7 "63% said the bathroom was dirty."
      4.8 "52% had problems with the shower."
    • 3.5 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      4.1 "59% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      1.9 "81% criticized the small bathroom."
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    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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