Turim Marquês Hotel

Location is nice

Check in staff not act properly. Was on the queue when he just ignored me to attend to a group who came after me. Fortunately a young lady looked after us moments later. Had an annoying noise of an engine at night. My wife could not sleep.

Easy walk to city centre

Bed was not very comfortable

Located in a high-end neighborhood and close to transportation, although I chose to walk to my destinations. You will definitely have a richer experience walking around this area of Lisbon. The room was clean, well designed and comfortable. Especially the bed. Nice TV and bathroom.

The room was smaller than expected. Things look larger online. The staff seemed to be helpful, but ineffective on several counts. My safe was broken; no iron was available; the sushi restaurant didn't have sushi, and the breakfast offering of hot dishes was limited and therefore overpriced. I did find a McDonalds a few blocks away. There weren't many places to buy water nearby, especially after 6 PM. You can buy water from the bar for twice the usual price.

Hotel was in central area and we were able to access our room although we arrived slightly earlier than check in time.

The tv control box did not work hence we had to ask for someone to check it. Breakfast was mediocre and cooked items I.e eggs, bacon, beans etc were cold. In the morning I asked if they could book a taxi for 10.15am, which the staff member took a note of. We were in reception in plenty of time, however no taxi arrived. Fortunately for us, a taxi appeared which happened to be dropping people off. I enquired of the driver and he said that he was not the taxi which had been ordered but was prepared to take us. It turned out that no taxi had been booked. We have booked another night before the end of our holiday with a Sister hotel in the close proximity of this one and I am hoping that we get better service. I think that for the service received the hotel was overpriced.