The Grand at Trafalgar Square

Positiv: the location of the hotel was fantastic and the reception staff extremely friendly.

Negativ: value for money was terrible. £300 for one night in a hotel whose rooms are tired and furnished extremely dark does not entice me back. the bathroom had a shower which was fine but certainly nothing...

Positiv: Our room was clean and comfortable. The location was close to the City center.

Negativ: The staff was not friendly or helpful. We lost power in the middle of the night and they acted as if we inconvenienced them when we reported it. The wifi connection was pretty poor.

Positiv: Well located,central to many things.

Negativ: At one point I had 4 staff at the front desk ignore me completely to listen to a collegue on the phone. The phone in the room didn't work, and they didn't replace the battery so I had to go ...

Positiv: was ok bit over priced. close to everything prime location

Negativ: fridge in room is needed in this day i was running in a 10k and i had jucies no were to put them