Hotels in Makati

Positiv:: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Positiv:: Rooms are great, we love the great big windows giving us a great view of the city and the pool.

Positiv:: Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar.

Negativ:: 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.

Positiv:: Everything is fine it's just it is still under construction which is understandable.

Negativ:: Just how the shower head was not mounted properly. It's too stiff and hight which will spill out the door.

Positiv:: Amazing service, amazing location, amazing room. Spotless, everything works, immaculate, stylish, comfortable, and a great value!

Negativ:: Not at all, highly recommended!

Positiv:: everything about dusit thani. shoutout to robee, mai, ramil, mon flores, warren and everyone else who made our stay very special and memorable.

Positiv:: I could not find anything wrong with this properties amenities, customer service and their focus on customer satisfaction I have only found in 6star properties and exclusive resorts. I would definitely make this my first destination for business and family, I would also recommend Dusit Thani-Manila to all my colleagues local and abroad. I came to this property for 2 reason's, 1st: came recommended by a family friend which I trusted and thankfully took her advice, 2nd: for our honeymoon getaway, which is close to everything(e.g. shopping, airport, other friends and easily accessible to public transportstion(e.g. Uber, Grab, taxi, buses, jeepney and tricycle). I would highly recommend this hotel, the frontdesk staff and concierge are well above my expectation but over staff members we were awesome.

Negativ:: I wish I could've stayed longer but I had to get back to reality, but I can't wait for my next visit next year for my first year anniversary and to bring my extended family to experience true customer service.

Positiv:: Employees goes extra mile to give a good customer service , definitely my 25 th anniversarry we will stay in Dusit Manila, and everytime a family or friend will visit Philippines I will recommend Dusit hotel I really enjoy staying in that hotel.not to mention I came 14 hours ahead of my flight and Dusit was fully book but they still find a way to accommodate me that was 12 midnight and they just want to make sure I can rest that night after 20 hours flight .

Negativ:: N/A

Positiv:: Lobby and reception

Negativ:: 1. Pathetic rooms. Old rooms stink like dead animals. Bathrooms are small and badly lit. 2. Staff was even worse. Checked into room no. 1112 which was smelling like a dead mice. Complained took 30 minutes to respond and then offered me another room which was even worse, then moved me into a room which was like a hole in the wall on the 15th floor. The duty manager was rude and just kept saying due to renovation there is smell and that i booked a delux room hence i get a smelly room. And believe me i not a very finicky guy. 3. I would say this hotel for its lobby reception security and breakfast at best qualifies to be a 3.5 star.

Positiv:: The staff is very friendly and they always remember my name. The location is excellent for shopping, dining and doing business. Great buffet breakfast.

Negativ:: I asked for them for a cab and was charged 40 dollars for a 4 dollars ride to the airport. When I said I was not paying I was promptly told it was already charged. At this point I didn't have a lot of time to argue since I had to go to the airport.

Positiv:: Value for money

Positiv:: It was a room.

Negativ:: Hotel is old and needs renovation. I'm sure there are leaks in the bathroom behind the shower walls. Convenient to the airport at 5am.

Positiv:: Every thing about this hotel such as cleanliness , facilities,comfort , location and the friendly staff

Negativ:: Actually nothing

Positiv:: Breakfast was very good and staff pleasant

Negativ:: It's an older hotel! Way over priced! This hotel should be a $60-80 hotel! Unless they have newer rooms I haven't seen, mine was old but hot water was great for Philippines!

Positiv:: The old rooms are very bad. The moldy carpeting and musty smell will make you sick. The new rooms are nice. But they are also carpeted, and even though the carpet is new, it still smells. Stay away if you have allergies. I was initially sent to the dungeon upon arrival (old room), but was then upgraded to a new room after insisting AND paying extra. The Thai restaurant excellent. The Japanese restaurant should add traditional western wines to its menu - i.e. French, Italian, Spanish wines. The sushi is mediocre.

Negativ:: Carpet is not a sustainable building material. Carpet accumulates dirt, allergens and mites deep within its fibers. Moreover, carpet is made of petrochemicals, it does not decompose in landfills and is generally not recycled. The room's flooring material should be tile.

Positiv:: great service. Staff was very friendly and helpful. Rooms were very clean. Not modern but very comfortable.

Negativ:: perfume fragrance in the lobby

Positiv:: location is good and staff were friendly and helpful

Negativ:: the room is just plain and the toilet was dirty