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Beautiful lighthouse behind the hotel. Rooms were clean. Staff was friendly. Nice size bathroom with shower head. The pull out sofa had white mold growing on the bottom of it. The room also had a funny smell the first day we were there. I prepaid through Kayak but the hotel tried to charge me the full room rate when I was checking out (over $115 more than I originally paid).
Location Nice pool Odor of room's carpet Lack of towels and accessories for quantity of people in room
Es waren 2 Tage mit 100% Erholung und Luxus!!!! es gibt nichts Negatives, alles war super
der große pool und die vielen grünen pflanzen drumherum unfreundlicher mitarbeiter. er schnalzte mit den fingern als mein mann nicht schnell genug die kreditkarte zur hand hatte. leguane am pool kckten überall hin. lagen den ganzen tag dort. die tieren waren hin und wieder im pool. aufpassen!!!! absolutes rauchverbot auf dem privaten porch, strand, tikibar etc. das geht zu weit. selbst spielzeug auf dem porch ist verboten. die anlage besteht sowieso nur aus verboten. völlig überzogen.
We upgraded to a Junior Suite when we arrived and were very happy with the room. Layout was great, we had a great view. It was too cold to utilize the pool or any of the outdoor dun stuff. While it deterred us, there were from crazy people laying by the pool in Parkas! Food was great - we only ate the breakfast Buffet Were got there around 8is, we were looking for something light to eat and a couple of drinks. When we sat down we were handed to Alma restaurant menu which is their fine dining restaurant. We were told that they took away the bar menu. Only other thing I noticed was that the gym was way to small. Felt claustrophobic and like they had just shoved every piece of equipmen that they could into this little tiny room.
Everything fun under the sun different zones for different vibes you want to feel tranquility pool for adults only, 24 hour pool for the entire family, kids play zone with pirate slide waterworks, with additional pool, beautiful property, free trams The valet (Dwight) was rude and standoffish. Georgina at the breakfast buffet was straight nasty and just needs to be fired after basically scolding my child, or have additional "training" I think the Dolphins could have done a better job dealing with the guests
Location, scenic, quiet Ageing facility, Wi-Fi coverage
Great location isolated on a key, but close to other cities. There is plenty to do - snorkel, scuba, tennis, parasail, fish, or hang out on the great grounds. The facilities are well laid out, with family and adult only areas. It was a bit pricey but we booked late for the holidays. The food onsite was good but not excellent. You are very close to other restaurants though in Marathon and Islamorado.
My family and I absolutely love this resort this is our second year coming here. I can't think of a single thing I would change. The staff is great and everyone is always smiling at Hawks Cay. Would highly recommend this place to anyone looking for a great family vacation.
Staff was great and very helpful. We stayed in a marina villa. It was perfect for our family of 5 (3 adult children) plus grandmom! The kitchen was well equipped, full size fridge and dishwasher. There was a washer and dryer in the second bathroom. The men loved the accessibility to fishing/ charters. The women loved the spa. The location of the resort is perfect. We could venture out to Islamorada(20-25 minutes) and get to Key West (1:15-20) too. Marathon is very close and you have access there to gas stations and grocery stores. There were planned activities everyday for all ages, although they usually cost extra. The wifi was very spotty despite having a router in the villa. Room service was a bit rude and unaccommodating. We only ordered once, so maybe it was just one person that left a bad taste. It would have been helpful to have some sponges/dish towels in the kitchen along with a few basics like salt and pepper and coffee filters.
The resort is thoughtfully layed out. The location is great. House keeping service was great. In my 3 day stay, I only ate at the resort. I got the worst food poisoning. I believe it was the Mediterranean platter poolside. I advised the reception desk and they just said they were sorry. No management followed up with me. For that I will not go back.
Nice and quiet place.Staff was great,clean and updated rooms. The lagoon looks awesome on the picture,but in reality is a small pond, not even kids can swim there.This picture is a joke .Room was 250$ which ok,plus 85$ taxes and other fees and on the top 45$ resort fee.(we didnt take any extras).Nobody expect 380$ for one night.
Very clean and well staffed. Nicks and dimed you for activities that are normally included in the "resort fee" at comparable resorts
Marathon provided a base for escaping to Key West and offered the Dolphin Research Center, the Turtle Hospital and it isn't that far from the Everglades. The food in Marathon is exceptional. Every time we went out for lunch or dinner, the establishments met or exceeded our expectations. Great hotel.
Very clean. Friendly staff.
Great breakfast, restaurant, and lounge. Very clean Everything was great
Good value for a hotel room in the Keys. Extra money for a suite definitely worth it.
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All new and super friendly staff, nice gym and stunning pool area Still under construction
The cleanliness of the hotel, knowledgeable and quick response from staff. The maid service was excellent, they brought fresh towels, and coffee as requested. Beautiful interior decoration, soft beds and very soft pillows. Breathtaking view from pool! I would have given all 10 stars but be aware that they add on a credit to your room for about $75 extra charge which I was not aware of until it was time for payment. The 'credit' is for bar tab, food, etc.
The staff was very pleasant and nice. Having a way to print boarding tickets exceptional. Our room was large, clean and well decorated. Pool was great, liked having the bar outside by pool. Housekeeping great. We would stay here again in a heartbeat. Wish the sign was higher and easier to see from road. Maybe when road construction down, will make a difference, but was hard to locate initially.
Nice, new hotel with spacious rooms, a nice infinity pool out to the bay view.
Swimming pool and proximity to Sombrero beach, Bahia Honda and Key West The entrance is under construction and it was hard to find it. But this is temporal
good location for us.. since it is new it is one of the nicest places to stay in the keys.. the room decor was lovely. beautiful colors. no
The room was clean & new. The pool area was really nice with a good bar. The server provided excellent service. The fireplace outside the dining area was a good place to hang out and also the small beach area . Overall the stay was very memorable
This guest did not leave comments about this hotel.
Everything seemed new, very clean, modern. No
Die Anlage und das Zimmer waren in hervorragendem Zustand. Alle Gebäude des Resorts waren nah beieinander, dennoch war durch die üppige Begrünung ein hohes Maß and Privatspähre und Ruhe an allen Orten gegeben. Die Liegestühle am Aussichtspunkt am Hafen waren ausnahmslos kaputt und könnten erneuert werden.
Sehr sauber, nettes Personal, klein aber fein.
Der Aufenthalt war sehr schön, das Zimmer sehr geräumig, schön eingerichtet und sauber. Insgesamt super gutes Preis-/Leistungsverhältnis und sehr gute Lage wenn man die Florida Keys bereisen möchte.
Sehr schöne Lage. Allgmein das Erscheinungsbild des Motels, sehr gutes Preisleistungsverhältnis. Angenehme Mitarbeiter, sehr hilfbereit.Sehr sauber. Sehr laute Klimaanlage. Sonst absolut zufrieden.
- Die Lage, die Mitarbeiter dort (sehr nett und freundlich),
direkt neben highway gelegen, daher ohne umwege erreichbar. sehr-sehr freundliche hotelangestellte. früheres check in war ohne weiteres möglich. lage leider auch in der flughafeneinflugschneise.
Die Anlage ist nett gestaltet (kleine Häuschen) und gepflegt. Weiterhin gibt es Sitzgelegenheiten und Grillplätze. fehlender Tresor im Zimmer
Spacious place. Prices are very good. Shower head is too LOW!
The staff was nice and everything was ready. The fire alarm started to beep at 5am Because it wanted batteries. I could not turn it off.
The charms of their one room cottages and th private feel. The pillows were very uncomfortable
it is not so good
Location on west end of Marathon, close to 7 Mile Bridge and Bahia Honda. Less than an hour to Key West. Cute little old motel, rooms small but clean, beautifully landscaped. Close to great restaurants, and the price is definitely right.
A bit funky and very laid-back atmosphere as you would hope for in the Keys. Everyone was very friendly and helpful. Room was extremely quiet and parking could not be more convenient. No.
Very friendly and clean.Everything was fantastic! The only small disappointment was the 'private beach' but the beds and pillows very comfortable!
Staff was very helpful and friendly. Marina and beach area were very pleasant and peaceful. Not really, but by calling it a 'Resort', I was comparing it to other resorts we were staying at in Key Largo & Key West, and this one is not as elaborate. A bit misleading in its description.
This hotel is good. As a two star hotel, Blackfin Resort is clean and comfortable. The location is great. There are may stores around. And It is also very near the Seven Mile Bridge. It is 1-hour drive from Key west.
There is no reception after hours.
It is a nice older hotel. Great location. Very clean. The grounds are very well kept. It has a nice beach area and marina. Everyone was very friendly. Room had a kitchen with a stove microwave, small frig and coffee maker. I would stay here again. Air conditioner was loud. Room could use some remodeling but it was very clean which is most important to me.
Food, beach Check in time and far away to key west
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The location and the view of the sunset. Our room (room 20) smelled strongly of urine. We asked for assistance, they claimed it was the cleaner they used. They stated they cleaned it with bleach for us. There was little change, and the smell returned. We do appreciate their attempt to correct.
This guest did not leave comments about this hotel.
Nichts Mücken überall, die Zimmer dreckig, kein Licht im Zimmer, schlechter Service, schlechtes TV und veraltet, kein WiFi, kein Frühstück, Handtücher in sehr schlechtem Zustand sowie Bett, Ungeziefer im Bett und Zimmer, Essen in Lampen, es fehlten Glühbirnen, Schimmel an der Decke und an den Wänden. Schrecklicher Aufenthalt, ich könnte so weitermachen, noch nicht einmal 1 Stern ...
I liked the size of the rooms and the kitchen being available , the AC.., daily breakfast... The " privilege fee" that we were charged , the quality of kitchen appliances, the unkind mumbling of the breakfast lady when cleaning after the guests who did not tip , the TV remote hardly working ...I would rather lose the breakfast and privilege fees and pay less next time. Thank you.
The pool was decent enough, and the room was newly renovated the breakfast was insuffient
Fair marina The room had very bad cigarrettes smell....
it was a nice place but the parking spaces were limited
Nice hotel, big rooms, terrasse, pool area, free breakfast offered (which was good), nothing to complain about.
helpful staff difficult to find
We enjoyed the location of Sombrero hotel and the free use of their boat ramp and trailer parking they offer to guests. The marina is about a 30 minute ride from Sombrero Reef Light. Some of the property appeared to be occupied by extended stay patrons that enjoyed settling their domestic problems at midnight over a few too many drinks. Some nights were less than restfull. We got our money worth from the stay. Not unhappy.
The Sombrero staff was courteous and our room was totally clean....wonderfully comfy beds! The only view from our balconies was of other buildings, but this was not an issue for us. We were only in our room when we were not at Fantasy Fest.
Cleanliness and roominess. Staff was very cordial.
Nothing--dingy overvalued for the money. The rooms are spartan. Was alll night busy noisy a/C. The worst night I ever spent in a motel.
We have gone to Sombrero off an on for the last 16 years. This time it seems lacking on maintenance on the rooms. (glass separating from slider door frame--dangerous) Late in the day you want to use the pool to cool off and relax, employees show up with lots and lots of kids, not good if you are paying to relax and swim. Our most disliked factor of the stay was the pool problem. Otherwise it was nice but we found another place that we feel will be suitable for our next stay in the keys.
Gute Lage WLAN in den Aussenanlagen sehr schwach, kaum erreichbar. | WiFi not strong enough
das motel war ein erinnerung an die 60 er jahre !! der pool ;super! die terrassetür war schlecht zu schliessen, so habe ich unruhig geschlafen! aber für 1 nacht war es o.k
Liegt unmittelbar vor der 7 Meilen Brücke nach Key West, wo wir einen sehr schönen Sonnenuntergang erlebten.
Individuelle Wohnungen, keine Belästigungen von Nachbarn, sehr nettes Personal im Office Belästigung durch den Flughafen neben an
an der reception wurde ein niedriger preis genannt (89,-$)
Hübsche bunte Häuschen, macht einen gemütlichen Eindruck.
Schöner Pool Direkte Lage am Ende der Start/Landebahn des Flughafens und an der Hauptverkehrsstrasse
unzureichende Austattung: z.B. fehlte eine Kaffeemaschine; das Zimmer wirkte unsauber (es waren viele kleine Spinnen an den Wänden)
Da es kein Lokal besitzt mußten wir wo anderst essen. Die Empfelung der Rezeption waren alle sehrgut. Frühstück gab es direkt auf der gegenüber liegenden Straßenseite. Pool war direkt (10m vor dem Zimmer. Die Hauptverkehrsstarße führt direkt am Hotel vorbei, Zimmer waren estwas primitiv eingerichtet aber sauber.
It was convenient and clean (though it had a somewhat strong bleach smell upon checking in). There was no electrical outlet in the bathroom for a hair dryer and the outlet located in the bedroom had no mirror for styling one's hair. Only coffee provided was decaf. Pool was out-of-service upon check in (in July in FL !!).
GOOD HOTEL AND LOCATION THE STAFF VERY POOR
Low price. Easy to find. Room had a fridge and a coffee maker with coffee provided. Advertised free Wi-fi, but we could never connect. Bed was saggy.
Liked it all! The facilities were very well taken care of. Room was spotless and beddings smelled right out of the washer and dryer. No
surprisingly the bed and pillows were comfy when I judge a hotel I need 3 workings things. internet, A/C and bedding. the A/C and Bedding worked out just fine but the internet did not work in my room. I had to go outside for me to pick up a signal. and on top of that the internet was SLOW.
Yes, it reeked of cleaning chemicals; there was so much bleach (or whatever they used) the floor was slippery.
actually lost. Room key but guy was there to let is in right away
Very clean, large room. Close to things to do, nice central location. Bed wasn't that comfortable
Location...although restaurants are a few Mile's away No internet available with limited office hours available
Room is large and clean. Water pressure in bathroom is low. No writing desk.
location and price and it had a pool no clock in the room. they couldn't find a replacement and we needed to get up early one morning. had our son call to wake us up since the staff doesn't come in until 9 a.m. also no plug in in the bathroom for the blow dryer.
Cleanliness of the room far exceeded what I have was expecting. My experienced in other major hotel chains as of late have been poor. Everything worked and property was very quite.