Dar Al Eiman Royal Hotel

Positiv: Location and breakfast were the main attributes Restaurants and shops just a lift away

Negativ: Checking in time was 4pm which was a strict policy

Positiv: The location

Negativ: The reception and the old bathroom

Positiv: The manager at front desk, Mohammad Sudais was very courteous and helpful. He helped us a lot during check-in. The breakfast is the best in the area. The quality of the breakfast ONLY can force me ...

Negativ: The employees on front desk were quite rude. When I arrived there at 9:30 AM, I informed the front desk that I had early check-in request and wanted to check-in after my long journey. The guy gave me ...

Good Hotel but poor customer service.

Positiv: Good Location, nice rooms.

Negativ: My booking was not updated at hotel to reflect breakfast as part of booking and had to call agoda and fight with them to update booking. had been placed on hold on a international call on roaming network. charged USD 43 for 2 calls lasting 29 minutes. very agonizing. The hotel reservation staff was very uncooperative.

Positiv: Lage. Grösse. Sauberkeit.

Negativ: Service nicht top