Hotels in Middletown

Positiv:: Toller Aufenthalt

Negativ:: Sauber, gemütlich, super Lage

Positiv:: We were really surprised by how spacious the room (incl. little kitchen) was. From the very first minute we felt welcomed and comfortable. The staff was very warm and regularly asked if we needed something. The service was absolutely awesome and we will defiantly come back and can also just recommend this hotel! Thanks to the staff for this wonderful stay!!! We needed a time out and you made it possible for us.

Positiv:: Tolle Lage, nur wenige Minuten vom Herzen des Newport! Geräumige Suiten mit süßem Küchenbereich. Komfortable Betten, haustierfreundlich für unseren kleinen Welpen!! Freundliches und hilfsbereites Personal. Leckeres Frühstück - Waffeln und Eierl!! gemütlicher Kamin in der Lobby ... Wir werden wieder hierher kommen und ich werde es auf jeden Fall weiterempfehlen!!

Negativ:: Die Kissen sind furchtbar und billig

Negativ:: Renovations of upper floors starting at 7am with hammering waking up guests on a holiday Monday...completely unnecessary, poor management.

Positiv:: Super nice staff. Clean. Comfortable beds. Good toiletry kit in bathroom. Good breakfast buffet, included with price of room, with nice comfortable seating area.

Negativ:: Wasn't the largest selection for breakfast - no donuts! - but great for the price of the room. And they did have make your own waffles! Coffee station also good.

Positiv:: Die Betten waren ziemlich komfortabel

Negativ:: - Haartrockner funktionierte nicht - Spinnenweben in den Ecken im Zimmer - 2 Spinnen über der Dusche - Extrem laut - Handtücher hatten Flecken

Positiv:: ruhig, sauber, sehr komfortabel

Positiv:: Staff was extremely friendly and helpful. Hotel was very quaint and rooms and bathrooms were spacious and clean.

Negativ:: The continental breakfast could use some revamping, or just a neater set up.

Negativ:: Schäbig. Schlecht instand gehaltene 'Hütten'. Es fühlte sich schmutzig an.

Positiv:: Lage, Personal und Preis/Leistungsverhältnis

Positiv:: The rooms were quite large, but our "King suite" had a king bed on the far side of a half wall and a double bed on the near side. There was a refrigerator and microwave by the double bed. The bathroom was clean, but the finishes were dated.

Negativ:: Only one elevator -- which was inoperable for one evening there. The hotel next door is more money, but has better amenities and the suites are much nicer.

Positiv:: Location is great if you dont mind driving or shuttling into downtown

Negativ:: Upon check in we discovered our room was one of the 6 or so adjacent to the lobby. I requested a different room and the lady at the desk informed me we were blocked in but not to worry, the lobby doesnt get a lot of traffic and is quiet. I can assure you this is not the case. All conversations in the lobby can be heard quite clearly from the rooms; all check-ins, check-outs, everyone attending breakfast. Its VERY loud. We were awoken every morning around 6 if not earlier and were awoken by rowdy people coming in during the night.The front desk staff arent even courteous enough to close the door leading to the hall to buffer the noise. When checking-out I was assisted by the same lady and I provided the feedback on the lobby noise. She replied "OK." No apology, no interest. Very indifferent to the guests The rooms are dirty. Especially the floors. They had debris and were sticky. I wasnt comfortable taking off my shoes

Positiv:: very spacious room with seperate sofa room. The bed was really comfortable, with plenty of pillows

Negativ:: The breafast was served in the small lobby with seating to eat in a different hallway.

Positiv:: Location was fabulous - good proximity to the beach, cliff wall and several restaurants. It was nice that the first evening, we didn't need to travel far for food and drinks, and music to boot.

Negativ:: For the money, amenities could have been much better. Breakfast was frozen fare and coffee hard to come by at times. Staff was indifferent - room never got made up as they showed up as we were getting ready to go out for the evening, shuttle took over 45 to arrive (change of shift was the excuse), and just the fact that we had to pay for a shuttle for one round trip downtown (extra $2 each cause we didn't buy it at "check-in").

Positiv:: Close to the city

Negativ:: Fire alarm went off 3 times in a single day. Once at 7am, once mid day and once at midnight. All resulting in building evacuations. There was an system malfunction. I understand once or twice but three time was a little much.

Positiv:: Hotel was close to everything we wanted to do. It had a good breakfast and nice facilities.

Negativ:: Said it sleeps 5. When asked, we were told that we had to squeeze three big boys into one bed. I asked about a rollaway bed and they said fire code did not allow it, but we could buy a inflatable mattress. In actuality, these room only sleep 4.

Positiv:: I like the indoor pool, open from 7 AM - 10 PM. The free breakfast had enough variety to satisfy most diners. I needed and was given a handicap-accessible room which was in a very good location. The lobby was attractive and comfortable. Several staff members were friendly and very pleasant: Liz, Alisha, Christina were especially nice and helpful.

Negativ:: On at least 2 days the room was not made up even after we had been gone most of the day. The first time I saw a maid and simply said something to her; she immediately came and took care of the situation. The second time I called the front desk and Nicole was not exactly happy to hear from me, although I had not complained about anything prior to this! Two people came to the room and talked to us, but not until I offered to help them make the bed did they spring into action and do it! Took care of towels but left full trash containers! Said they were short staffed because some had been sent to North Conway, NH to help with a busy weekend. However, on this weekend in Newport/Middletown there were at least 3 major events: Norman Bird Sanctuary 40th Annual Fair; parents weekend at Salve Regina; and a car show at Fort Adams! Lots of traffic on all roads, this area was vibrant with activity! Also, confusion about my reservation which was for 5 nights, arriving Thursday, departing Tuesday. Although everything was established when we checked in Thursday night with Liz, staff the next day insisted our reservation was for only one night. Also insisted reservation was with EXPEDIA although it was made through Kayak. Very puzzling. Not a pleasant experience. We have stayed at this hotel several times since 2004 and never had so much trouble or dissatisfaction. In spite of these events, we will probably stay there again since it is so convenient to visiting family and I love the indoor pool!

Positiv:: Front desk staff, courteous. Room was just what I had hoped, and very nice. Pool and fitness rooms adequate. Ample parking and well lit outside. Hot tub was too hot. Had 3 fire alarms go off over 18 hours, but staff was doing a good job trying to accommodate. Afterall, things happen.

Negativ:: Even for free I wouldn't eat the breakfast my second day. Only hot offering was scrambled eggs which were so finely chopped one had to eat with a spoon and tasteless. Certainly not like eggs at home. No "syrup" offerings. The sausage patty was dried out and unable to cut b/c no knives out. Picked up with fingers, but not worth it. No hot water for tea midday at coffee station, but found some in breakfast area. Wasn't always able to hook to the wifi. Only thing the maid did in room was empty trash and tuck in sheets on a bed I had made.

Positiv:: The gentleman who checked us in at the front desk was very friendly and efficient!