Hotels in Middletown

Positiv:: Toller Aufenthalt

Negativ:: Sauber, gemütlich, super Lage

Positiv:: We were really surprised by how spacious the room (incl. little kitchen) was. From the very first minute we felt welcomed and comfortable. The staff was very warm and regularly asked if we needed something. The service was absolutely awesome and we will defiantly come back and can also just recommend this hotel! Thanks to the staff for this wonderful stay!!! We needed a time out and you made it possible for us.

Positiv:: Leslie was wonderful, helpful, friendly and efficient. The design and layout were wonderful, and the pool and common room were lovely and clean. However, the front closet would not completely open (cupped flooring, the bedroom closet would not open (doors sticking) and some electrical outlets were not fun unctioning. Despite this we enjoyed our stay and would recommend your property.

Negativ:: However, the front closet would not completely open (cupped flooring, the bedroom closet would not open (doors sticking) and some electrical outlets were not fun unctioning. Despite this we enjoyed our stay and would recommend your property.

Positiv:: Ich schätzte die Sauberkeit und Kundenservice.

Positiv:: Das Personal, große Zimmer, Kühlschrank, Mikrowelle im Zimmer

Positiv:: Die Zimmer waren komfortabel. Das Personal war freundlich und effizient. Guter Preis und gute Lage. Wir würden wieder dort übernachten.

Negativ:: Ich habe keine Beschwerden.

Positiv:: Pet-friendly hotel with very clean rooms. The room was big and even had a dehumidifyer. The pool, jacuzzi and sauna were very clean. Can't beat it for the price. Just 2 miles from downtown Newport.

Positiv:: It was very affordable and the rooms are super nice. The location is perfect and the pet policy is ideal for our furry friends. Also, my girlfriend loved the daily cookies at the front desk. Exceeded all of my expectations.

Positiv:: The lobby and common interior areas are very clean and well kept. The lobby is modern and recently renovated. Regular selection of continental breakfast. Cookies at the check-in counter! Best of all, pet friendly. For a very reasonable per night, per pet fee of $12 you can bring your pet with you. If you do bring a pet, they put you at the very back of the hotel (it's a very long/deep hotel) and on the ground floor with a walkout sliding door. It's very convenient. The rooms are clean, the staff is friendly. I can't speak for the other non-pet friendly rooms, but ours was a bit dated. Clean, but old. No issues though since it was so clean.

Negativ:: An updated pet friendly room is the only thing I would suggest to improve, although the cleanliness made up for the outdated room.

Positiv:: Mostly quiet, except the party that came in at 3 am. The staff was very friendly and helpful. Decent pool and hot tub, both of which seemed clean. Decent fitness facility that was also clean. LOVE that they have recycle containers in addition to the trash cans in their rooms. Towels and beds were ok. TV channel options were ok. Worked well for a weekend away. Continental breakfast is not deluxe, but was fine. Runs the gamut from hard boiled eggs to yogurt to bagels and cereal.

Negativ:: I didn't like the ventilation system that is set up to always be on - it's great generally, but doesn't get rid of bathroom odors quickly and also means that when someone smokes near the intake, everyone gets to smell it (unless it was someone in a downwind bathroom smoking). Got to smell strong cigarette smoke one night and morning, so it was probably a guest given that we stayed 4 nights and were only affected for one of them.

Positiv:: The hotel was good.. It had comfortable beds, the bathroom was adequate, a bit dated in facilities, but still very usable. Location was excellent and the staff was very kind and helpful. Pet friendly which is good too.

Positiv:: Staff! Clean large rooms. Overall great condition of the facikity

Negativ:: Nothing

Positiv:: Loved the rooms. Modern and sleek design. The pool was great. Plenty of parking and attentive, friendly staff. Great location as well.

Positiv:: Clean, convenient to beaches and restaurants, great amenities, good food (breakfast)

Negativ:: No- it was great!

Positiv:: clean and nice grounds

Negativ:: don't get a room on the first floor. Airconditioner blows on you directly over the bed. People making tons of noise on the floor going to and from the pool and the kitchen is across the hall. Not a good nights sleep

Positiv:: Beautiful new Hotel. Great location for beaches & 5 minute ride to downtown Newport. Staff was very friendly. Large rooms. We had 2 King size beds. Will definitely stay here again on next visit to Newport. 1/2 the price of the Newport hotels in season.

Positiv:: Everything was clean. Staff was courteous, eager to help with special requests. They upgraded us to a room with a view of the water for the same price because it was available when we checked in.

Negativ:: Corners of bed frame protrude so be careful not to bump into them. Bathroom door is translucent so there isn't total privacy, which may or may not make a difference, depending on who your roommates are.

Positiv:: The hotel was very clean and modern Rooms were nice size and comfortable. The restaurant food was excellent and the staff were friendly and helpful The hotel shuttle was a nice perk

Negativ:: The location of the hotel is a little far from downtown Newport but it wasn't a major issue

Positiv:: Great staff all around Good hotel that is run very well

Positiv:: Newly renovated within the last year so still nice and fresh and clean.

Negativ:: Needs attention to detail. The dead bolt didn't work, striker not aligned. Both bedside lights didn't work. Toilet bowl rocked forward and back and heater sounded like a train and shower handle wouldn't stay put, kept getting hotter. Frustrating.

Positiv:: Location

Positiv:: Great view of the Atlantic from our room. Good restaurant on site. Very courteous staff. Very comfortable bedding and mattresses.

Negativ:: If you're not used to platform beds watch your shins. It was a little loud late night/early morning due to wedding receptions with rowdy patrons on Friday and Saturday nights. Not sure that this is the norm and other nights were absolutely fine.

Positiv:: Staff was great,need to get better k-cups for the keurigs, or offer good coffee in lobby,

Negativ:: You can hear people walking and talking clearly. When some drunk ladies cannot find keys at 1AM, they would wake you up.

Positiv:: Die Betten waren ziemlich komfortabel

Negativ:: - Haartrockner funktionierte nicht - Spinnenweben in den Ecken im Zimmer - 2 Spinnen über der Dusche - Extrem laut - Handtücher hatten Flecken

Positiv:: ruhig, sauber, sehr komfortabel

Positiv:: Staff was extremely friendly and helpful. Hotel was very quaint and rooms and bathrooms were spacious and clean.

Negativ:: The continental breakfast could use some revamping, or just a neater set up.

Positiv:: Close to the city

Negativ:: Fire alarm went off 3 times in a single day. Once at 7am, once mid day and once at midnight. All resulting in building evacuations. There was an system malfunction. I understand once or twice but three time was a little much.

Positiv:: Hotel was close to everything we wanted to do. It had a good breakfast and nice facilities.

Negativ:: Said it sleeps 5. When asked, we were told that we had to squeeze three big boys into one bed. I asked about a rollaway bed and they said fire code did not allow it, but we could buy a inflatable mattress. In actuality, these room only sleep 4.

Positiv:: I like the indoor pool, open from 7 AM - 10 PM. The free breakfast had enough variety to satisfy most diners. I needed and was given a handicap-accessible room which was in a very good location. The lobby was attractive and comfortable. Several staff members were friendly and very pleasant: Liz, Alisha, Christina were especially nice and helpful.

Negativ:: On at least 2 days the room was not made up even after we had been gone most of the day. The first time I saw a maid and simply said something to her; she immediately came and took care of the situation. The second time I called the front desk and Nicole was not exactly happy to hear from me, although I had not complained about anything prior to this! Two people came to the room and talked to us, but not until I offered to help them make the bed did they spring into action and do it! Took care of towels but left full trash containers! Said they were short staffed because some had been sent to North Conway, NH to help with a busy weekend. However, on this weekend in Newport/Middletown there were at least 3 major events: Norman Bird Sanctuary 40th Annual Fair; parents weekend at Salve Regina; and a car show at Fort Adams! Lots of traffic on all roads, this area was vibrant with activity! Also, confusion about my reservation which was for 5 nights, arriving Thursday, departing Tuesday. Although everything was established when we checked in Thursday night with Liz, staff the next day insisted our reservation was for only one night. Also insisted reservation was with EXPEDIA although it was made through Kayak. Very puzzling. Not a pleasant experience. We have stayed at this hotel several times since 2004 and never had so much trouble or dissatisfaction. In spite of these events, we will probably stay there again since it is so convenient to visiting family and I love the indoor pool!

Positiv:: Front desk staff, courteous. Room was just what I had hoped, and very nice. Pool and fitness rooms adequate. Ample parking and well lit outside. Hot tub was too hot. Had 3 fire alarms go off over 18 hours, but staff was doing a good job trying to accommodate. Afterall, things happen.

Negativ:: Even for free I wouldn't eat the breakfast my second day. Only hot offering was scrambled eggs which were so finely chopped one had to eat with a spoon and tasteless. Certainly not like eggs at home. No "syrup" offerings. The sausage patty was dried out and unable to cut b/c no knives out. Picked up with fingers, but not worth it. No hot water for tea midday at coffee station, but found some in breakfast area. Wasn't always able to hook to the wifi. Only thing the maid did in room was empty trash and tuck in sheets on a bed I had made.

Positiv:: The gentleman who checked us in at the front desk was very friendly and efficient!

Positiv:: Zimmer und Suiten im neuen Gebäude sind sehr schön. Die Zimmer im historischen Gebäude könnten eine Renovierung gebrauchen.

Negativ:: Zimmer super klein