Courtyard by Marriott San Jose South/Morgan Hill

The lady at the front office was friendly.

I didn’t like that there is no pool, even though the website says so. It’s very misleading. No refunds even though the information they provide you on the website is inaccurate. There is no microwave in the room, if you want to heat anything up you need to use the microwave in the lobby. Who wants that? I didn’t pay $223 for me to leave the room because my room has nothing. The quick print did not work, so the lady was nice enough to print out something for me. With all this remodeling, they could at least have provided a muffin for breakfast. You have to pay an additional fee. What did I pay so much for? Don’t get me started on the sheets very thin and flimsy. I was expecting a comforter a little fuller and instead I was greeted by 3 thin sheets. We were four and yet there are only 3 towels to bathe with, I guess I was expected to bathe with a used towel. Why wouldn’t you be sure to have one towel per person. Is that too much to ask? I was just very disappointed in the whole experience and don’t plan to stay at this courtyard Marriott again. At least other hotels had the courtesy of informing the guests before they reserved a room that a pool was not in operation.

Way to pricey for the quality off the room. Really small

Proximity to destinations.

Received flea bites.

Staff was helpful and courteous. Room was spacious and comfortable

Air conditioning appears to be controlled by management. I wanted cooler air at a higher fan setting no temperature or adjustment on fan was allowed. My charge card was charged 3 times for room