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The staff and the rooms were amazing!!!
This guest did not leave comments about this hotel.
Very nice room and location
Excellent staff, the room was amazing, breakfast made fresh by a professional chef, beautiful dock where we saw Dolphins playing.
Staff was extremely friendly and helpful. The breakfast was EXTRAORDINARY. Nothing.
The beds are the best. Privacy is great.
Well appointed, clean and beautiful room and hotel. Breakfast was delicious. The staff was very friendly. Appears to be owner opperated.
The beach views and location The price
Every single staff member I talked to was extremely friendly and helpful. We stayed for 5 days with our 7 month old daughter and they had a packnplay ready and cleaned everyday for her! The hotel is right on the beach and a perfect spot for a family vacation as shopping and restaurants are close by! We loved our stay in New Smyrna at the Best Western.
The unique design of the double bed rooms was nice. We liked the kitchenette/seating area so we could invite our travel partners to play cards or watch TV together. The pool area overlooking the ocean was great! No free breakfast. That would move it up in the ratings and keep your census at 100%.
My thoughts are it's better now than when it was Holiday Inn.
Good location: on the beach and within walking distance of restaurant, bar and shops. The facilities are also well taken care of and the staff is very helpful.
Room was clean and great views. We were given a handicap room which was not part of the original reservation.
Good location. Nice to have kitchenette. The only major turnoff for this spot is you can drive on the beach. Seems ridiculous to allow cars and trucks on the beach with kids running around.
Great location. Large room with kitchen. Separate sleeping room.
Historic 1885 building has a Vibe and charm like no other place in New Smyrna it is truly an excellent overall experience from the staff to each room being uniquely different the beds the pillows flat screen TVs balconies the turndown service with mint and in Room Service continental breakfast and even the towels both bathroom and Beach it's just those little things that sets this place apart along with its proximity to downtown New Smyrna and the beach it is now become our go to place when we stay over in New Smyrna Beach Besides leaving it's hard to find anything if I had to say something the bathrooms are fine but they could use up some upgrading which I understand they are in the process of doing
Can't say enough good things about this hotel. The location is perfect. 24/7 coffee available in lobby. Nice pool. Walking distance from New Smyrna's attractions. Balcony. Robes. Everything was first class. Love that TMC is playing on the lobby television to really give the classic feel of this hotel. No complaints. Please with everything.
Strand und Buffet Bau
Mir hat es gefallen, alles war in der Nähe des Hotels. Es war Müll in den Treppenhäusern und viele Obdachlose hingen herum.
Das Personal war sehr freundlich Hôtel braucht einige Reparaturen
Badezimmer sind extrem klein
Bitte schreiben Sie mindestens 15 Wörter
War etwas unzufrieden damit, dass ich keine Steppdecke auf dem Bett hatte.
Die Lage ist optimal, der Strand ist sehr nah und über die Hotelterasse direkt zu erreichen, Sehr schöne Lobby ;-) Die Bilder in der Hotel Werbung, leider sind sie 20 Jahre alt. Leider hat die Klimaanlage im ersten Zimmer viel Wasser auf den Zimmerteppich entlassen, im Umkreis von ca. 2 Meter alles feucht! Ab zum Empfang... Zimmer 2: Wie alle Zimmer ein Nichtraucher Zimmer !!! Offenbar wurde aber vor kurzem im Zimmer geraucht, der Raum stinkt ! Abermals ab zum Empfang... Die Dame mittlerweile arg generft... Möglicherweise habe jemand es Housekeeping Teams auf der Terrasse geraucht, sollte aber nicht lange riechen! Nach Diskussionen seitens meiner Frau... Unsere Kinder im Rauch brauchen wir nicht ! Zimmer Nr. 3: alles O.K. Jetzt habe ich auch bereits einiges des Hotels gesehen, Mit unseren 6 Koffern + Handgepäck, vom 7 Stock in den 6. und weiter in den 2. Alles immer mit dem kleinen, langsamen Lift!
Die Lage ist perfekt Sicht auf das Meer ist großartig Die Angestellten sind freundlich Kühlschrank und Klimaanlage ist ein wenig laut
Das Personal ist sehr freundlich, die Aussicht ist wunderschön, die Zimmer sind modern, ich genoss meinen Aufenthalt. Alles war einfach perfekt
The room was excellent and the ocean front view was awesome. Food quality can be better. The restaurant and food choices are not that great.
After reading reviews, I was a little disappointed in how dated the actual rooms were. Loved the property, but I was surprised that the paint in the bathrooms, the vanity and side dressing area were in the condition they were in. The room itself was comfortable and the two complimentary bottles of water were nice. Outside of the hotel room, we loved the property. The pool and cabana area were wonderful. The staff was professional and polite. We will return just for those reasons!
Great location, service, whole nine yards. Older, like 99% of the hotels in Daytona, but very well maintained. Bed was awesome, room was nicely appointed. Service was great, definitely four star. Met some locals who had stopped in for the evening and they said this is the best one and where they stay if they move away and then come back to visit. Its a little far from the action if your a spring breaker and might be a little to uppity for that type of clientele. We got a good deal watching the prices so we are extremely satisfied. Restaurant looked nice but out of our budget. Locals said it was the valentine/birthday restaurant of choice. Did get their lunch poolside though and that was priced decent and was good. The grounds where well maintained and setup very nicely. Liked how they had a bridge over a busy road for the self parking lot. Outdoor gas fire pits where a nice touch for a quite evening by the Ocean. All in All was extremely pleased with our stay and would definitely stay again. Others mentioned parking costs and resort fee but we knew of those costs upfront and still the overall cost was competitive with other hotels on the beach. Towels seem to run out fast and there was a long delay for fresh ones. We had a partial ocean view with no balcony. This wasn't a problem until we go to open a window and they are screwed shut. Understand it could be a safety concern but wife was really disappointing we couldn't hear the ocean at night.
Hotel was very clean and loved the pool area and sitting out by the pool making sites each evening..... Restaurant was a bit too expensive and I didn't like that they charged an extra $10 Per day for parking when you were already a guest at the hotel....
COMING HOME DIDNT GET THE ROOM WE BOOKED. WHEN ASKED IF I COULD GET THE ROOM I BOOKED WAS JERKED AROUND. HAD TO SLEEP ON A PULL OUT THAT WAS HORRID FOR 6 DAYS.
Great location and really good pricing. Great room. Very pleased all around.
Had a geat stay! Staff was great moved to hptel from another hotel down street that was discusting The staff bent over backwards to get us right in our rooms so we could get ready for a 1:00 function we had to go to. Everything ws good rooms food bar pool and hot tub very inviting. Paying for self parking it was accross and elevator was out of order..
Ridiculous hidden fees, but that's not what ruined my stay. My wife and I checked in late at night and did not fall asleep until 2am. No problem though, right? I mean, checkout is at 11am so we can get our 8 hours and still checkout on time. Wrong. At 7:59am, we get a tapping on the door. We ignored it the first 3 times, but on the fourth I jumped out of bed and answered the door. A polite maid asked me if I was ready to checkout. I said "No, I'm sleeping. I thought 11am was checkout?" She said, "It is. Would you like to checkout now?" It almost seemed like a gag, but I wasn't laughing and neither was she. I shooed her away and immediately called the front desk. After being given the runaround about the manager being in a "business meeting" (really, at 8am?, the resort morning supervisor is in a meeting with who at 8am?) I was finally connected to a guy who sounded like he was talking to me at the gas pump. "What up man, what can I do for you?" I told him the story and he said "Yeah, it's just a courtesy checkout knock. No problem." No, Shores, it was a huge problem. I will never return.
Close to the beach Facility was a bit run down and could use some repair/updating. Window was broken in room so it could not be locked. Bits of garbage and someone's pill left in the carpet.
Beach front Everything is falling apart. Beach bar staff unfriendly, no toothbrush provided by hotel, can't open windows that are dirty anyways...
The food was great, superb breakfast, gorgeous oceanfront area, nice clean pool, pretty room, gorgeous four post canopy king bed, very comfortable! I really enjoyed our stay! The dinner was a little pricey but still very good and great service!
Das Frühstück war gut. Mir gefiel die Lage. Wir hatten ein Leck im Bad die ersten 2 Tage. Der einzige andere Zimmer hatten sie für uns war so weit wie möglich. Auch, wurde mir gesagt, dass sie würden sich, dass wir einen kleinen Kühlschrank wenn wir darum gebeten. Das taten sie nicht . Das Leck endlich so schlecht waren wir gezwungen zu bewegen. Der Aufzug auf das Ende war und so war es ein langer Flug für meine Mutter hat, die RA und ist 77 Jahre alt.
We stayed in a bungalow and had no noise from other people around us. Loved the view. No
Gorgeous view. Best on upper floors. Balconies. Wifi. Tv's good. Condo desk people were no always responsive. Elevators worked efficiently. Parking good. Very convenient to Flagler st. Good shopping. Love this area. Studio condo had no tub stopper. We were told none was available. Bought one ourselves at Walgreens. Also, no ice machines. This studio also had no ice trays in freezer. Bought some ourselves!
cleanliness, location no
Right on beach. Walking distance to historic downtown. Spacious kitchen/living area. Very uncomfortable bed and flat pillows!
LOCATION AND CLEANLYNESS OF ROOM NO
The staff was great,however the toilet ran off and on alnight
My wife & I spent a, very lovely, week at the Coconut Palms Beach Resort, in September and enjoyed every minute! You step out of the Resort, onto the beautiful beach and you can walk leisurely, to the small downtown area, complete with shops & restaurants. During the stay, my wife took stand-up paddle board lessons & fell in love with it. Everyone was very friendly and helpful.
right on ocean and lots of activities for kids and some for adults too! It was close enough to a few bars and restaurants to walk and also some on the beach. elevator broken down for a bit. Room a bit small but sufficient
How nice and quiet it is! No place to eat there
This guest did not leave comments about this hotel.
Location, location, location This huge hotel did not have a ice machine!
Staff was extremely nice. Room was spetacular Nothing
Location. The room smelled. The AC when turned on has urine smell. Front desk staff know nothing about customer service. Room wasn't ready when I arrived. I had to wait over an hour to get my room.
That we had to ask the front desk for ice and there wasn't an ice machine on any floors
They really cared. Homemade cookies, very professional staff. Breakfast and adult happy hour included. Burned out hotel next door mars what would otherwise be a great view.
das dasw hotel direkt am meer lag und wir während der daytona bike week eine schöne unterkunft hatten wo wor strand und bikes zugleich bewundern konnten
Direkte Lage am Strand. Super...Hotelpersonal war immer hilfsbereit. Frühstück war ok! Kakerlake im Zimmer! Zimmer sehr renervierungsbedürftig! Bei uns im Zimmer ging die Türe zum Balkon nicht auf was sehr schade war, die Duschvorhänge waren bestimmt schon 10 Jahre alt, sehr unangenehm.
Wir waren nur zum Schlafen dort. Grossanlass Bike-Week, jedes Jahr 1. Woche März. Zum Baden am Pool und "sönnele" (auch im Meer) ideal. Frühstücksraum in der Hotel -Loby zu klein und Buffet sehr "Mager"
Tiefer Zimmerpreis trotz direkter Lage am Meer. Zimmer mit Meersicht, Balkon, Tresor, Kaffeemaschine, Bügelbrett und -Eisen, etc. , dazu noch ein einfaches Frühstück. Neues elektronisches Türschloss, gedeckte Parkplätze. Balkon-Schiebetüre war defekt, sollte ersetzt werden. Zimmer benötigt ein 'Fresh-up'.
Das Hotel ist mittelmäßig und das Preisleistungsverhältnis stimmt. Der Strand ist super und die Lage stimmt. Die Zimmer und der Pool könnten sauberer sein. Das Frühstück war gewöhnungsbedürftig. Alles auf Papptellern in der Lobby. Aber sonst ok.
leider nur das freie parken und freie internet, personal war sehr nett leider war dieses hotel ein flop...wir waren zum glück nur 3 tage da...haare im bett,scharbe im bad und sauberkeit naja..ne alte büroklammer lag auf dem boden und hinter einen bett einen klarsichtfolie, die klimaanlage war so dreckig das man sich garnicht getraut hat, diese zu benutzen.