Sheraton Norfolk Waterside Hotel

Gute Lage/laut Unterkünfte & ungünstig

Lage Ausblick auf das Wasser Preis

Die Zimmer sind sehr laut Das Parken ist umständlich Anlage ist veraltet

Not much to say here but I did like the courtesy of the person in the breakfast lounge. She was very nice and trying to do her best to assist everyone while it was busy and crowded.

the front desk receptionist needs to be trained. Wearing teared off clothes, doesnt seem knowledgeable about different tiered to Marriott loyalty level. The pictures of this hotel look much newer or better than the property is. The carpet looks dirty and water stain or food stain all over place (ie from hallway to guest bedroom). Also, guest parking is shared with Dominion’s parking. If you park your car in incorrect spot your car might get towed. Parking fee is $13/day. Lounge food is at minimal: scramble egg, fried bacon, fruits and juice. From my experience, I would not stay at this place ever again.

The view from the river facing rooms.

There were stains on various objects (doors, curtain) and the bathrooms were small.

Worse experience ever

Worse hotel I have ever stayed in

Very clean, overall comfortable, except for super cold bar (A/C set very very strong)

I disliked the cheapness of the place: sort of nickel and dime low-cost behaviour which I find offensive: no free parking for guests, had to pay $12 to park the car in a parking two blocs further or use a valet service for double the price. Wireless everywhere but costs money. Breakfast not included and quite expensive. Reception staff a bit distracted and despite a big reception desk, only one employee: had to queue to check in.

Location

very uncomfortable, because of disturbing behevior of other guests and very poor noise isolation - you can heard every noise on a floor, ice and wending machine, even outside conversations on entrance.

nice location, in the center, close to the water

So room service after 11 PM and no minibar in he room, which is quite weird for such a 5 star hotel.

Great fitness center.