Extended Stay America - Charleston - Northwoods Blvd

Positiv: The staff wasn't necessarily friendly, but they weren't rude.

Negativ: The room wasn't clean. The used soap from the previous guest was still in the shower along with hair. There was a substantial amount of garbage under the bed. (I actually took photos.)

Negativ: they charge me 2 times and my bank drops off and the never pay me back

Positiv: The woman that checked me in was a shining star in my stay.

Negativ: All sorts of riff raff hanging about in the parking lot. Cockroaches in the bathroom. I had to unplug the refrigerator as it was very loud. Poor insulation, I could hear people talking, TV's playing and people walking around on the floor above me.

Negativ: the hotel was overbooked but only managed to notify me the day of, after I was on the road driving for 8 hours. There were to conventions going on and a family reunion so I got the smaller end of the stick and had nowhere to sleep for 2 days.

Positiv: The room was larger than expected which was great it had a full size refrigerator with stove and counter with chairs

Negativ: The staff was very rude and unprofessional I would not recommend this hotel to anyone

Positiv: The staff was very accommodating and friendly