Extended Stay America - Charleston - Northwoods Blvd

Positiv: It had a kitchen.

Negativ: I was not pleased with my stay. I booked and paid in advance for a two bed suite. Once I got to the room it was a one bed suite. The lady at the front desk said her computer showed a reservation ...

Negativ: I stayed at the hotel Saturday- Monday and no one ever came to give us fresh towels. I called the front desk and was told to go find a house keeper. Once I found one the house keeper said she had no ...

Positiv: The room was larger than expected which was great it had a full size refrigerator with stove and counter with chairs

Negativ: The staff was very rude and unprofessional I would not recommend this hotel to anyone

Positiv: The staff was very accommodating and friendly

Negativ: It felt dirty. The bed was horrible, you rolled to the middle. There was hair on the towels. Decided not to even use the shower. We didnt trust putting our bare feet on the floor. There was someones leftovers in the fridge when we arrived.

Positiv: The set up of the room

Negativ: The woman at the front desk wasn't pleasant.