Shadow Mountain Resort

Positiv: It is in a beautiful area of Palm Desert, close to restaurants and shopping. When we had troubles with the room the maintenance guy was quick to come. The little cafe served an affordable breakfast and lunch and cheap margaritas.

Negativ: The room had a musty and stale smell, the bed was very squeaky. We had trouble with the air conditioner. The pool was green and algae on the side.

Relaxing

Positiv: Staff room and pool.

Negativ: Location of room. Too loud above. Tile floor above was loud.

Great Location.

Positiv: Only Pool

Negativ: Room is really dirty and has smoking smell

The room had cobwebs and dead spiders all over the room. The staff was nice to upgrade us to a bigger room. Unfortunately here, bigger is not better. There is nowhere to pick up morning coffee on site (except they put a coffee maker in your room). The gym is old and the machines are outdated. Pool is crowded. I would only come here if I needed to be here for a long time and were on a budget. Never coming here again. NOT for romantic getaways!

Positiv: This hotel was walking distance to the El Paseo shops.

Negativ: This hotel is extremely dated. The gym was old. The pool was crowded. This would be good for families on a budget, but if you have ever been to even JW Marriott or La Quinta you will be sorely disappointed here.