Hotels in Stadtviertel Haidian - Peking

Positiv:: Nothing.

Negativ:: Staff don’t speak English at all. Room is very dark. Check in is not smooth. Room air is stuffy.

Positiv:: The staffs on 16th floor are very friendly! Li Nana! Another friendly boy chef was so kind to my daughter! Will stay this hotel again

Negativ:: The swimming pool was a public pool! I like swimming but not in a busy public pool! The gym is so open at 9:00 am! The gym location was not easy for the hotel visitors!

Positiv:: The staff brought me a complementary birthday cake on my birthday. The staff brought complimentary fruit. The elevator leads directly to a Walmart store in the basement. The room was large, view.

Negativ:: The front desk told me the price was a little higher than the price of the reservation. I paid the difference because it was still a great deal. The increase price was on top of the taxes.

Positiv:: Clean Sheets No Bath Towels in Room No Coffee or Tea Water Slow in Toilet Lights difficult to use, several not plugged in! Noise from Hallway excessive

Negativ:: Not Value for Money, Guest enjoyment Nil

Negativ:: They don't have staff who can speak English so communicating with the staff for anything was difficult.

Positiv:: Location

Negativ:: Ordered American breakfast and it's one of the biggest mistake I've ever done in my life. Anyone reading this, please do yourself a favor and don't ever order western food from room service. It's the worst.

Negativ:: Schwache Unterstützung bei der Rezeption wegen nicht vorhandener oder sehr geringer Englisch Kenntnisse

Negativ:: Die Klimaanlage konnte die Temperatur nicht einmal auf 18 Grad Celsius bringen

Positiv:: Das sehr gute Frühstück!!!

Negativ:: Der Teppich im Zimmer war sehr unsauber.

Positiv:: Sehr schöne Ausstattung, der Blick vom Zimmer war gut. Sehr sauber und aufgeräumt. Das Frühstücksbuffet ist extrem umfangreich.

Negativ:: Im Hotel steht ein Wegweiser-Schild auf dem unter anderem "Shops" steht. Im Lift ist dies ebenfalls angebracht. Im Hotel sind aber keine Shops sondern draußen, vom Hotel entfernt. Sehr verwirrend. Das Wasser im Pool war sehr kalt.

Positiv:: Most comprehensive breakfast I have experienced.

Negativ:: Air con had issue one night but was ok next day.

Positiv:: Breakfast is really appreciated, and what's more, kindly the staff there upgrade our reservation and provide us free breakfast for two. The room is clean and large.

Negativ:: Nothing

Positiv:: The staff is Very professional and helpfull.

Negativ:: Some of the hotel furniture is a bit old.

Positiv:: A spacious room.

Negativ:: It may be time for renovation.

Positiv:: The location is good. The staff are friendly and always willing to help.

Negativ:: Wifi was slow, unreliable, and dropping packets even to Chinese sites. This is common in China, but you'd expect better service from a business hotel.

Positiv:: Room was clean and spacious. Internet was fast. Breakfast buffet was outstanding. The hotel employees I interacted with were both very friendly and helpful. I couldn't have found better service in the U.S. My first trip to Beijing and I was pleasantly surprised. Would highly recommend this hotel to any traveler with business in Beijing.

Negativ:: Nothing really. I could nitpick about the coffee but will not. I do wish the internet was password protected instead of wide open but that is just my preference. The constant noise of car horns blasting away was noticeable even on the 16th floor but after a while, one gets acclimated to it and besides, that is not the hotel's fault.

Positiv:: Been many times, one of the nicer hotels in the area. coming upto summer the rooms were cool and spacious

Negativ:: Breakfast staff although look busy roam around and lack that attention to detail walking around your table with new guests as its the shortest route- if you ask for a Coffee it can take a while with many times a reminder.- Cooking staff excellent.

Positiv:: We loved the location. It is on Line 10 so its super easy to get downtown to Sanlitun/Tuanjehu. The breakfast was a nice mix of western and eastern options and the rooms had air purifiers in them. Everything was great.

Negativ:: No issues!

Positiv:: The service was impeccable, and the staff always paid attention to details. I upgraded my room to the newer Valley Wing upon check-in and the rooms were amazing. Food, Beverage also great as well. The hotel also has a wonderful courtyard. Would definitely stay again in Beijing!

Negativ:: Die Preise der Getränke sind sehr hoch!

Positiv:: The fitness centre

Negativ:: The Cantonese restaurant

Positiv:: Ease of check in, super cozy room, excellent breakfast, brilliant customer service, immaculate property, every thing was perfect.

Negativ:: Everything I liked.

Positiv:: Staying at Shangri-La was an absolute pleasure. The facilities were perfect and the staff delightful. We will absolutely recommend anyone to stay here and repeat if we get the chance to visit again the city. Thank you very much.

Positiv:: Breakfast good. Location good.

Negativ:: No

Positiv:: The staff was so friendly and cooperative. The Gym and Swimming Pool was so good.

Negativ:: Completely naked people rooming around in the locker room and Jacuzzi. I think It is about Chinese culture, not the Hotel fault.

Negativ:: The hotel rooms are not very new. The staffs tried to up sell me to upgrade to a more expensive room.

Positiv:: Awesome hotel Great staff Excellent Chinese food restaurant Great rooftop garden Awesome swimming pool Spacious room

Negativ:: It smelled a bit like someone had been smoking in our room Location is good, close to the summer palace but there is not much outside

Positiv:: We loved the ambience of this hotel. It was beautiful but as in all large hotels it was a bit souless and perhaps too far from shops. The buffet dinner was really good - a bit expensive but great selection and delicious. The breakfast was great and the staff at this hotel were very happy and helpful.

Positiv:: Bett war sehr bequem

Negativ:: Das Zimmer wurde manchmal erst am Nachmittag gemacht und nicht sauber geputzt

Positiv:: Courteous staff and excellent service levels

Negativ:: Location was a bit far from main activities centres/ tourist attractions

Positiv:: Good breakfast, number of elevators, location near Zhongguancun to avoid infamous traffic in Beijing

Negativ:: Transportation: no subway nearby and difficulties to find a taxi for a short distance. The safe in the room did not work properly, even I requested a fix.

Positiv:: nothing really, this is definitely not a five star hotel! the only good thing about this hotel is its wifi is faster than average beijing hotels.

Negativ:: 1. when I showed up at 2pm at check in, (which is the hotel's advertised check in time), I didn't end up in my room until 3:20pm! I was told the room is still being cleaned, first time they told me to wait at the lobby for wait 30 minute, when I go to the counter again, they said to wait for 15... very dis-organised. no apologizes from the staff either. 2. it has a swimming pool, but it is open to public! i.e., it's not exclusively used by hotel guests. It's crowded, and locker room is old; obviously, like any other public pool, there is no towel or any other facility you can expect from a 5 star hotel swimming pool... you just have to bring your own like you do when you go to public swimming pool.. 3. during my last day stay, one of the wall light can't be turn off! I slept very late that night, so I figured that if I call hotel to fix, it is most likely not going to be resolved until the morning, and I have a flight to catch the next day, so I decide to sleep underneath my bed sheets. 4. staff politeness varies: some are very polite, others are not so. No apologies from staff when things don't work.

Positiv:: The room was nice and clean. The gym in the basement is huge and has everything and it's free for hotel guests.

Negativ:: Some of the staff don't speak English. As well most of them are not very friendly or helpful.

Positiv:: Breakfast is good.

Negativ:: Executive room doesn't have any executive service. Very slow check in and check out. Hard to control the water temperature for shower. Curtain is not automatic. Lots of lights need to switch on and off individually.

Positiv:: The location was great for my purpose. Very close to the Chinese Academy of Sciences and at walking distance from the very efficient subway. The room and the hotel in general are spotless. Inside the hotel, there are shops and restaurants and an ATM machine (Bank of China). Rooms are large and well equipped.

Negativ:: Staff does not speak English. Only some of them do and asking everything is somehow a challenge. However, when they finally understand what you need they are super-helpful and they always find a solution for you.

Positiv:: Very good standard of a room, access to swimming pool

Negativ:: Personnel not speaking English, low swimming pool quality, breakfast not worth the price

Positiv:: Clean, quiet, and comfortable. Shower and soaker tub. Excellent breakfasts.

Positiv:: Food, facility and price

Negativ:: air purifier is preferred