Hotels in Pigeon Forge

The location is great. Pool was crowded. It that's to be expected. :). We went across th street for breakfast and it was really good!

Nothing to say like it all

Hotel was very impressive, comfortable and easily accessible.

No vent in the bathroom.

The sound barrier was better then what I am use to.

The ac did work to well.

Die Zimmer waren sauber und ich hatte keine Probleme.

Fitnessraum war schrecklich. günstige und kaputte Einrichtung.

The staff was friendly and helpful.

It wasn't clean but it wasn't nasty either. The beds were hard and uncomfortable. It took several attempts to get the card reader on the door to work. The door didn't close and lock tight. There were holes in the bed spreads. We smelled alcohol in the hallway right off the elevator. It was very strong in that area. The ice maker didn't work. The toilet was extremely low to the floor. The halls were a bit noisy at night.

The location was great. Staff was very nice and helpful. Will stay again

Cost of the room was overpriced for the facility.

Great location, good hot breakfast. Friendly staff.

The room had a constant dampness and the A/C didn't work too well. It had a very strong animal odor which I did not request a pet friendly room as my grandson is allergic to cats & dogs.

great breakfast rooms were clean and smelled fresh

not enough room for your breakfast not enough tables or chairs

It was cool to check out float tubes for free and float down the creek beside the hotel. Go cart track, arcade, and restaurants are all within walking distance.

The pictures made it look like we would have more space in the rooms but It was essentially a regular hotel room with the bathroom in between the beds. The AC unit was on the wall at the entry door so the bed area by the balcony didn't get very cool. The AC unit also leaked and made the carpet by the bed sopping wet. The Wi Fi signal was HORRIBLE, and was useless! There is only one elevator and was very slow and small. You have to walk across a public street/road to get to the office and to the pool. The mattresses were so worn out it felt like they would break in half. I'm usually not so negative but it really was disappointing for our family on vacation!

Very nice and friendly staff. Easily accessible, close to everything. Great view of the river. Good stay overall.

Balconies, not very private. There is a mesh metal between each balcony, you can see right through.

Everything was great. Staff was friendly, nice comfortable king bed and the parking lot was great for people traveling with a truck and trailer. The laundry facility had 2 washers and 2 dryers very reasonable on doing a load.

There was nothing that was disappointing at all. I would highly recommend this hotel.

Nice job on breakfast

Thie staff was very friendly and helpful. It was almost as though we were staying family and friends. The hotel was very clean and well maintained and the breakfast was amazing.

The hotel was older than i thought a Holiday Inn Express should be. Initially the front desk clerk was arrogant. But another gentlemen stepped in and handled us after that. The beds were very bouncy, and the heat (it was cold) didn't work very well.

Stayed there one night on the way to Florida. We went up to our room to find that the bath tub was dirty inside. We also found dark hairs all over the pillows. I was not happy about this experience what so ever.

The location was the best! Comfy place to crush. Was there with my kids n husband, no noise, clean, great deal...extra parking

No complaints at all

Location is great. The rooms were clean and spacious

Wifi was totally a joke. So slow I had to use me cellular data. Carpets could use a cleaning but not bad

The check-in attendant was very nice and polite, and the room was pretty clean. The pool was open a little later, and my little boy loved that part. 24 hour is always a plus!

There was a slight smell in the room. I couldn't figure out what it was, and it wasn't completely unpleasant. It just wasn't great.

Everyone was friendly, room was clean, and convenient to everything.

The breakfast was good.

There was a group of people down from my room that got loud. The bed was a bit hard.

good location, close enough to walk the strip but far enough away to not have lots of noise. friendly staff

had indoor and outdoor pools, both too cold for my children to stay in. indoor pool is NOT heated. had several subjects drinking in pool area which i dont think is acceptable or safe. also kids were throwing balls hard enough they broke ceiling tiles which fell in pool where my kids were. parents obviously were not doing their job but when we told the desk of the problem they walked through, picked up the broken tile and walked out without saying anything. while picking up in the room we found a piece of wadded up metal (which i found by stepping on), an old pill of some sort laying in the floor, a large open safety pin in the floor and dust, etc staff was nice enough but it was obvious the cleaners were not doing things correctly. general manager happened to be there during checkout and i have to say customer service is good but due to these details i will not be taking my family here again.

Very clean affordable close to everything. Would definitely stay there again.

The room was decent and comfortable. The jacuzzi initially would not turn on and staff investigated the cause and had it working again within a few minutes of reporting a problem. Staff in the office and cleaning staff were all very friendly, nice and hospitable.

The kitchen worker was staring at my fiance and came over to try to make small talk with us at breakfast. The breakfast did not include any meat like bacon or sausage or ham at all. We stayed 3 nights/4 days. The rooms were not very clean and they only did minimal cleaning in the room while we were there. They did ask if we needed towels, but not toilet paper and only came in to vacuum because I asked them to due to a popcorn spill. The bedclothes were not changed at all while we were there and they only made the beds once on the second day we were there. There was trash behind the dresser from previous guests.

Loved the location. Nice room for the price

No indoor pool

Nice garden, nice bird cage outside the hotel. Decent breakfast, rooms are clean.

Nothing! Everything was perfect!!!

Staff was very friendly and accomodating

Didn't enjoy being placed in a room next to pets that decided to start barking at 6 am

Quiet, not directly on the Parkway. Clean and comfortable.

This guest did not leave comments about this hotel.

The room was excellent. The staff very friendly. Would definitely stay again.

Nothing.

Great location,Great staff,Great pools.

Beds were hard and stiff.

The staff was very nice and easy to work with.

The room was small, dingy, and always felt wet even with the ac on the whole time. Our feet would get dirty from just being barefoot on the carpet. I also had to duck down to get my head under the showerhead placed way too low for most adult men. Part of the carpet was even coming up in the corner by the door. The non-smoking room also smelled of cigarettes. Also slightly concerned for the staff since, Chris, the desk clerk was there for what seemed 24+ hours straight mostly by himself when cleaning staff were not there.

The loction was good. Close enough to everything. The hotel itself is in need of a makeover. Everything seemed worn and old. The hallways had a funny smell. The funny thing was we didn't have a shower curtain. Called the front desk and was sent one up immediately. The staff is very nice and helpful.

The overall property was run down; lobby,pool landscaping, rooms. Staff not friendly or helpful. Poolside area had several broken glass windows and other hazards. Would not recommend or stay there again at even 1/2 the price I paid. Was listed as a 3-4 star property but I would class as a 1 star.

The location on the strip was convenient

We had the AC running since we walked in the door (3pm) until we got back that night (10pm) and it was still very hot in the room. We didn't sleep very much because of how hot it was. The staff are very nice but the language barrier is a bit rough. The tv remote did not have batteries and they wouldn't bring us any. Cell service is unheard of also.

geese were cute . Motel was easy to find on main strip.

hairdryer didn't work. desk chair had huge coffee stain. Motel has limited parking if they had been close to full we would not have had a parking space. I don't know where we would have had to park.

We asked for a wake-up call on Tuesday for 6.30 am cause we had a family reunion in North Carolina and we didn't get So we missed it That's the only thing that made me me Cause the guy at night said we would get it My family was upset

Everything you expect and a little more. Rooms are cozy.

Breakfast wasn't bad but more hearty variety would have been nice

location to everything was good. room was clean.

no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub

Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.

The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.

Alles war wunderbar und der Preis war auch großartig

Anlage ist abgenutzt und der Stil sieht Jahrzehnte alt aus. Die Zimmer wurden nie gereinigt. Die Zimmermädchen kamen nur rein und nahmen ihr Trinkgeld, vielleicht nahmen sie noch den Müll mit, aber ansonsten ließen sie alles so wie er/sie es gefunden haben.

Location was good ,priced ok,

Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices

Good location, nice views

Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.

Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.

Pool area and hallways were hot.

The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.

We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.

We enjoyed the location to download Gatlinburg and scenic view of river from balcony. Walking distance to our favorite place to visit - Hillbilly Golf - was great, but also great walking distance to download Gatlinburg since it was extremely busy during the weekend we stayed. Satisfied.

The only good thing was location, as its right when you get into Gatlinburg from the north.

Everything about the room was bad, the comforter was as thin as a sheet there was a stain on the actual sheet. The bathroom was so small you were sitting against the wall. Add in the fact of water stains and worn out wood trim we felt like this was an extended stay motel or something. It will never be worth the price, it needs remodeling oh and as you sleep on the first level any and all plumbing above you, you get to hear all night. As for a Days Inn this might be my worst experience ever.

It was a good value for the money.

The man who called me when there was a problem with my credit card could have been friendlier.

Very nice place to stay friendly staff king bed was comfortable had the room in back it was very quiet I would stay there again