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We loved being able to walk out the hotel door and have live entertainment and fun things for kids. Being able to shop onsite and have great food without driving anywhere is amazing. We could enjoy a drink at hotel bar and then go to watch the dancing water show in rocking chairs provided. We also went to Dollywood and it was great too. Also the staff was very helpful and rooms are amazing. Will definitely come back again. Fun place for all ages!! The only negative thing would be parking away from hotel. We didn't mind the walk and they have valet parking if needed.
All rooms are on second floor. Our room/balcony overlooked village below. Rooms were spacious and beds are very comfortable. Nicely decorated. Nice private pool/bar area for guests on second floor. Great views. So many things to do/places to eat within short walking distance.
Pool is on the 2nd floor roof top. It overlooks the light show in the pond at The Island. Bed was not comfortable and it's very pricey to be a hotel.
Die Speisen waren ausgezeichnet. Die Shows waren lustig und unterhaltsam. Einige sehr gute Talente. Das Hotel war sauber und sehr komfortabel. Die Betten waren sehr komfortabel. Unser Zimmer war sauber. Das Personal war freundlich und sehr hilfsbereit. war sehr viel Verkehr. Es gibt alternative Routen.
I have stayed in a lot of hotels and am fairly picky. I read the reviews and look at the pictures online. Econolodge exceeded my expectations in every way. Better than some Clarions I have stayed in, for half the price. Beautiful facility, very well maintained. Pretty lobby, excellent breakfast area and I loved the food. Small room but very comfortable, nice decor and everything very clean. A fridge and microwave and coffee maker. Nice flat screen TV and many channels. Pleasant courtyard outside our room. A pretty river next to the rear parking lot. Very friendly staff. Location is right in the middle of Pigeon Forge strip, next door to Christmas Place. Can't recommend this hotel highly enough!
I liked the location and the pool The staff was extremely rude and the rooms don't get cleaned after each person.
Great place to stay. We will definitely be back!
Komfortabel, sauber und in einer günstigen Lage. Kostenloses WLAN. Freundliches Personal! Das Frühstück war ok. Aber für den Preis, den wir nicht auswärts zu essen nichts ausmacht.
Die Zimmer waren sauber und ich hatte keine Probleme. Fitnessraum war schrecklich. günstige und kaputte Einrichtung.
fireworks and smokes every night, pool, shuttles to Dollywood, felt like I was on a cruise, my 8 yr old son loved his bunk beds!
Very nice staff, brand new, lovely setting, family friendly, off the main drag so it is not noisy, plenty of activities Room wasn't ready @4:00 pm...but by 6:00pm after speaking to Curtis...MOD...he took great care of us...shout out to him!
Clean rooms, friendly staff and great breakfast!!!! Would definitely recommend to anyone and will stay here again when I return.
Good and nice hotel.
Very nice stay , very clean and very nice staff. Keep up the good job.
The location was awesome! The staff was very friendly and the amenities were great. My kids loved the popcorn and cookie hour and the breakfast was delicious.
Immaculately clean. Smelled wonderful. Staff was super-friendly. Location was excellent. Not a single complaint or concern.
The hotel is conveniently located just off hey 441. Close to restaurants and attractions. Breakfast bar was great with a wider selection of items than most and included a made to order omelet station. Can't think of a thing!!
Fantastic proximity to get on the shuttle and close to so many things we could walk to. The room was clean and the buffet breakfast had quite a selection.
Location was great. Breakfast and indoor swimming were excellent. Pleasantly surprised by popcorn/cookie/coffee reception from 7-8 nightly. We come to pigeon forge often for overnight stays and I'm pretty sure I've finally found our GO TO hotel. Nope
The proximity to Dollywood and other Pigeon Forge attractions. Rooms facing the Parkway experience a lot of traffic noise and the truck emptying the dumpsters at the nearby restaurants woke us up at 4am. (Sunday night, not Monday night)
My room was never cleaned and no clean towels.
The bed are great... you just want to stay all day in these bed.
Good room for the money. Love the River view and location. Chairs on balcony needed cleaning but were not so bad that we could not use them.
Very nice and friendly staff. Easily accessible, close to everything. Great view of the river. Good stay overall. Balconies, not very private. There is a mesh metal between each balcony, you can see right through.
Blood in elevator, rooms not ready, sheets appeared dirty. Couldn't stay there. Went somewhere else.
It was cool to check out float tubes for free and float down the creek beside the hotel. Go cart track, arcade, and restaurants are all within walking distance. The pictures made it look like we would have more space in the rooms but It was essentially a regular hotel room with the bathroom in between the beds. The AC unit was on the wall at the entry door so the bed area by the balcony didn't get very cool. The AC unit also leaked and made the carpet by the bed sopping wet. The Wi Fi signal was HORRIBLE, and was useless! There is only one elevator and was very slow and small. You have to walk across a public street/road to get to the office and to the pool. The mattresses were so worn out it felt like they would break in half. I'm usually not so negative but it really was disappointing for our family on vacation!
The view was great. Balcony was nice over looking stream. Staff was very helpful and friendly.
The divider of the room which is the bathroom. Limited parking under the building but it has a parking lot near the front office.Thanks for a pleasant stay, we had two rooms for our invited friends to stay.
I liked being by the creek. Parking!
Staff at desk were great. Cleaning staff were another story. Chargers for my electric items were stolen. They cost close to $20.00 a piece and there were 4 of them. One being to my cell phone and I don't know how much it will cost.
I like the location, the price and everyone was very friendly. I also like the way the room was setup beds far apart with vanity in the middle. The view of the trailer/RV park and breakfast was just okay, not great.
Our room was big with two Kings and the view of the creek outside was nice. Air was cold and there was a microwave and mini fridge in the room which was helpful. It seemed very family oriented as there were kids playing outside a good bit of the time we were there. It is in Pigeon Forge, but closer to the Gatlinburg side, so it's easy to maneuver to each location. Staff was very helpful when we needed them. No one cleaned our room our first day there so we had to contact the staff late at night for towels and toilet paper, but they helped us out quickly. They did clean our room the second day, but they also took one of my daughter's pillows...which we never saw again. The room is big, but it's laid out in a strange Jack and Jill bathroom format. The toilet and shower are in a bathroom, with a door. The sink and mirror are in between the two Kings, so it's nice to have some separation, but the way it's divided is odd.
I booked this hotel from my phone while traveling to Tennessee with my family. I'm so glad I did. Our room had 2 Queen beds that were firm and comfortable. Our room was clean, the staff was the friendliest and the complimentary breakfast was great. Eggs, waffles, 3 different cereals, grits, oatmeal, bagels and cream cheese, muffins, gravy and biscuits, milk, coffee, apple juice, orange juice and fruit. They have an indoor pool, an outdoor pool and a hot tub! We used all of them! We've stayed in a lot of hotels because our boys wrestle, and this was the best. Our rate was $80. I asked my 3 boys, ages 10, 10 and 11 what they didn't like about the hotel because my husband and I had no complaints. Their only complaint? No bacon on the breakfast bar, lol!
Real nice/super great at front counter/ best I have stayed in [in the smokey area] for many year'S. They our great employee'S. Super nice room'S.clean pool area. Will stay again in may 2012.
Convenience to shopping and Dollywood
Work-out room and pool were great at the end of a long day in the car. Breakfast was good and the facilities clean. Everything needed was within walking distance. Desk clerk was exceptional - made sure I got my reward points even when I forgot to ask
I liked the rooms and having an indoor, outdoor pool and the rec room was nice. I also enjoyed that the coffee was always fresh. Staff was very friendly.
We love staying at James Manor. That is the only place we stay. Rooms are very clean. Staff is pleasant and helpful.
Location is great. The rooms were clean and spacious Wifi was totally a joke. So slow I had to use me cellular data. Carpets could use a cleaning but not bad
location carpet was dirty breakfast menu was not very good food was below par
The location was the best! Comfy place to crush. Was there with my kids n husband, no noise, clean, great deal...extra parking No complaints at all
Holiday atmosphere Toilet bowl was not clean
We've traveled and stayed at some really fine resorts, but, my wife felt this is the best because of the atmosphere (Christmas) and , the personnel. Very relaxing. Nice touches with coffee, cookies, and , Christmas trees.
Everything loved all of it
The beds were very comfortable, clean hotel,quiet. The breakfast was very nice a little above the standard continental breakfast. The bellhops at the front door was really cool
The location is great, but that's all! The hotel overall is the dirties I've ever stayed in. They obviously don't take pride in cleaning there rooms or common areas. Also, if you have ANY problems at all during your stay, good luck. Every staff member we talked had an "I don't care at all" attitude.
Didn't not like the service we paid for. We may have well just thrown our money out the window while wasting our time and gas driving home. We booked a room through Kayak. We received our confirmation number and when we showed up for our room the staff said Kayak made a mistake and they were booked up for the night. We called to get our money back and was given the run around. I felt like we were scammed out of our money. By the way the whole freaking town was booked and you guys claimed rooms were available at other hotels per your website. Very inaccurate information First run around was the computers were down for maintenance. How convent! We would have to call after 3 am. Called the next day and was told we had to wait til Monday. Well still waiting on our refund. Very poor service! I have the mind about going to the better business bureau. We will see when we actually receive our refund.
Location to what we wanted to do. Staff was friendly. Continental breakfast was minimal. No fruit. No hot tea. Breakfast was supposed to be available from 7:30-10:30 and on our last day, we left at 8:00 and no staff had yet arrived. No "do not disturb" signs so we had to make our own. No dead bolt/chain inside the room. Our room key was a regular key with our room # so if lost, whoever found it would have had full access to our room.
Well, when I booked the rooms I hit non smoking on both of them and got one non and one smoking, my sister heard the man in the room beside us watching porn or having sex all day, were we had to park at the end of the night was a little shady due to right in the corner of the garage you seen a ripped up mattress like a homeless person lived there, and me and my brother got stuck outside since we didn't have the key and the whole time you could hear across the hall people having sex.
Nothing, non of light switches worked in room. We had a two room suit and master had no heat or A/C at all. Trim falling off balcony. Mold in bathroom and bedroom. Water stains on ceiling. Toilet paper stuffed in bathroom ceiling around fire sprinkler head. None of the light switches worked properly. Smell of cigarettes in non smoking rooms. Would no concider staying here Ana in even if it was free. Nothing, non of light switches worked in room. We had a two room suit and master had no heat or A/C at all. Trim falling off balcony. Mold in bathroom and bedroom. Water stains on ceiling. Toilet paper stuffed in bathroom ceiling around fire sprinkler head. None of the light switches worked properly. Smell of cigarettes in non smoking rooms. Would no concider staying here Ana in even if it was free.
Staff was helpful and friendly. Cheap prices. The bathtub was literally three feet from the bed. Breakfast was bad. Very stale doughnuts and cereal. Staff was nice but extremely unprofessional.
The private balcony in our sweet. The pool wasn't big enough it was always congested, also the jacuzzi was down my entire stay at the hotel.
The beds the service everything
It was right in the middle of everything we went to, close to lots of stuff to do. The staff was very friendly. Not too bad a price for how long we stayed Not a huge deal, but they were going through some renovations. It's lookin good though!
The room was clean and the bed was comfortable. The shower area was in need of an update. The water pressure from the shower was poor.
I enjoyed the location, we could walk top our favorite restaurants. N/A
Best Western Toni Inn was clean, had a friendly staff, good full breakfast, and indoor pool. It was extremely hard to pull out into traffic on the parkway. I wish there was access to a traffic light.