Grand Sierra Resort And Casino

GSR ist ein Ort in Reno

Casino, Kinder der Arcade, die Leichtigkeit des Checkin/Checkout Viele Aktivitäten für alle Altersgruppen.

Fähigkeit zu reservieren Sie das Abendessen war nicht vorhanden.

Personal, Zimmer und Essen.

Es gab einige Bauarbeiten und das Parken hinter dem Gebäude war ein wenig schwierig.

Alles

Alles war großartig

Beim Einchecken wurde ein Upgrade angeboten und es enttäuschte nicht. Das Zimmer war sauber, geräumig, hatte einen tollen Blick auf die Berge und die Stadt und ein bequemes Bett. Die Temperatur wurde auf gut 67 Grad eingestellt, und das Reinigungspersonal war sehr zuvorkommend, nachdem wir später im Zimmer waren, und säuberte es sofort danach. Wir sind Einheimische und GSR wird immer wieder als eines der besseren Casinos eingestuft und es gab keine Ausnahme.

Die Kommunikation zwischen den Mitarbeitern an der Rezeption und der allgemeinen Ordnung und Sauberkeit muss etwas verbessert werden. Als wir unseren Aufenthalt um einen Tag verlängerten (nachdem wir Arbeit an unserem Haus gemacht hatten), wurde diese Nachricht anscheinend nicht an Housekeeping weitergeleitet, der versuchte, meinen Freund herauszustoßen. Es wurde gelöst, aber es sorgte für Ärger für ihn.

Pool spot for the kids was great!

We could not take food to the pool for our kids.

The location is not too far from DT Reno, but it is not located in DT Reno. That might be good for some, bad for others. The proximity to airport is less than a few miles. The resort was so much cleaner than I expected; in fact, it was cleaner than a high-end hotel I stayed at Vegas a couple of years ago. You can be "self-contained" in this resort if you want, given all the entertainment, dining, and activity options. We are not buffet people but opted to go to the onsite buffet, as we were starving when we got off the flight. The wait staff and chefs at the buffet were exceptionally kind and accommodating; the food was well-presented and the buffet areas and tables were VERY clean. We LOVED the pool. We didn't have time to check out the infinity pool but had a fun time just taking in the sun rays in the general pool and easing tight muscles (from the flight) in the jacuzzi. Our room was very clean and had nice amenities for the bath. The room was bigger than we expected and had everything we needed. Only complaint was the heating/cooling issue; we couldn't find a happy medium between being too hot or being too cold.

The slot machines are pretty tight; I was expecting more slot machines with more machines that were newer (and offered free spins).

Clean and furniture /decor was contemporary.

Nothing to dislike.

The hotel had many choices of restaurants. It also had a great pool area (did not use but walked around it), bowling alley and amenities. Large casino area too. Rooms were spacious, clean, and quiet. We had an awesome view of the southern view which included the airport.

Booked room through the Internet and when we checked in we were told our booking was “run of the house” room which meant we possibly would not get what we wanted! Dah! Not what a guest wants to hear. We wanted two queens NOT one king. She really had to look but did find one. The cost of the room was not really a bargain price. I’m guessing the hotels really up their Fri/Sat room rates and it drops on Sunday.

I loved my room but in the hallways and elevator area, I could smell cigarette smoke coming either from the ventilation system or the elevator shaft.

The non-smoking section on the first floor is too small. The areas where smoking is allowed should be more restricted/smaller.

Didn't know about the breakfast, and was not informed. The evening buffet was excellent.

Everything was fine. There was nothing we didn't like.

Checkin was great.

The staff member, Natalie, was amazing. She was very kind and helped us get an amazing room for our honeymoon. Everything about this place is beautiful and clean.