Hotel Julia

Nur die Lage des Hotel's ist gut dass muss man zugeben . Aber der Direktor und sein Personal beruhen sich auf das, und tun nichts für ihre Gäste. Und legen sie rein mit Zimmerbildern von vor 20 Jahren die Zimmer von heute sehen ganz ganz anders aus und zwar mit beschmierten Wänden kaputte Steckdosen und dreck und staub .. und und und ..

Was hat mir nicht gefallen .. wo soll ich nur anfangen .. - Flughafentransfer mit kaputtem Kindersitz - nicht hilfsbereites Personal , sehr arrogant - inventar ist uns entgegen gekommen gleich als wir das Zimmer betreten haben - Kaputte Steckdosen, kaputte Lichtschalter - angebrochene wasserflasche im Kühlschrank - beschmierte Wände - fingerabdrücke an der Bettkante und Nachttische - überall staub von der Lampe bis hin zum schreibtisch - verrostete waschbecken die dreckig waren - eine zweite Tür im Bad die niemand vom personal erwähnt hat .. und wir nicht wussten wohin sie hinführt und ob von da jemand reinkommt !!! Und noch mehr ... wenn ich daran denke dass man uns das mit einem 12 monate alten Baby zugemutet hat krieg ich schon wieder kopfschmerzen !!! P.s. wir sind 2 Tage früher abgereist wir konnten mit dem Baby nicht länger im hotelzimmer bleiben zu gefährlich !!!! All das hat uns den ersten urlaub mit unserem Kind versaut !!!

The location is great

Unclean rooms. Dust in the flors and panels above the bed. The shower stall was tiny. No room to move. Mold within on the stall walls. Breakfast was unsatisfactory.

There was one lady in the breakfast room who was super nice and always said good morning ... never got her name but super friendly. 1 of the receptionists was nice and always friendly and always had a nice attitude. 1 lady just didn't even try much and our last morning was on the phone (personal call) and stopped only lying enough to give basic info requested. The hotel was clean, as were the sheets and towels. The location, very close to Piazza Barbarini and just off Via del Tritone was perfect. Very central.

We booked a double room and got a super small room with barely enough room for the 2 of us. No reason or coffee making facilities. The photos on the site are deceiving. When we complained we were told we booked a small room...no where on the booking.com site does it say small!!! We managed to get a better room but at a higher price at least with a kettle... we had to get our own milk and coffee and sugar. Breakfast was continental...no way to make toast, and only boiled eggs.. the larger plates were plastic plates (when available)and were there to get the food. For a 3 star place plastic plates is unacceptable. The breakfast room is small and 1 morning we did not get breakfast as there was a queue of people waiting. A couple of times we asked for information and were given wrong bus numbers so ended up waiting in the cold linger than expected. The beds in the room were uncomfortable as were the pillows...also floor is tiled and cold so dont forget to bring slippers. Once there was no hot water and when we mentioned it to reception we were told the other rooms had it and as it was all on one system it was strange that we did not have it. It takes a long time for water to heat up. 1 day we came back to the hotel at 1pm and our room had not been done up... then it never was!!! The hotel lacks general information about Rome, providing a map only. No real recommendations or information from the tourist centres available...these would have been helpful...perhaps create an information booklet for your guests in each room.