Hotels in Rotorua

Rooms and service.

Nothing not to like.

wir waren recht zufrieden

Sehr schöne Hotelanlage - schönes Zimmer - besonders freundliches Personal an der Rezeption - sehr gute Lage

Das Preis-Leistunsverhältnis war sehr gut. Die integrierte Küchenzeile ließ keine Wünsche offen. Der Manager tat alles, um sich wohl zu fühlen, er rief einen Tourveranstalter an und rief ein Taxi, als es beim Abfahrtstag aus Eimern schüttete.

Wer nicht motorisiert ist, muss schon eine gewisse Kondition haben, um zu Fuß in den Ort zu kommen.

Affordable Great location

Bed was uncomfortable A/C had limited cooling

Hot Spa Baths and the entertainment.

Did not like the strong sulphur smells.

The situation and the building

The old world charm and ambience and the professsionalism of the staff

The room was a bit small

Generally speaking, it is a good hotel.

Nothing.

The staff was great, even tho we locked ourselves out they responded promptly.

Motel was clean and comfortable, and well located in the town so it was easy to come and go.

Would have been easier if we had been able to unpack our bikes on the tile floor, but motel had strict rule that bikes weren't allowed inside the door of the unit.

A real gem. Good value for money in a convenient location. The owners couldnt help enough & we found the rooms to be comfortable & clean.

Lage

Badeeinrichtungen waren nicht besonders "fein" ,

Die gute Lage. Das Zimmer mit Seeblick.

The room was nice and was clean.

The hotel looks very run down except inside our room.

It was convenient for city and surrounds. Staff at front desk very helpful. Staff in Bistro willing to bring a meal late after dinner.

Flexible room arrangement meant we had two bathrooms in the family unit.

Convenient for city centre without being right in city centre

The room was very small

Spacious rooms, well equipped kitchen, clean, good location, natural spa pool

Not easy to find, we spent about an hour driving up and down and asking people, but nobody seemed to know...

We stayed in the cottage which was spacious and very well appointed. The pool and thermal spa were welcomed features and the staf were very friendly. The cottage is nice and quiet and for us perfectly positioned near the aquatic centre where we had a swim meet all week-end. We'll definetely stay again here for next year's meet.

The only thing the cottage really needed was some maintenance on the window locks. Nearly every single lock was broken to some degree.

Very good, free wifi,,pool,clean and closes to everywhere.Good price too.

The rooms are large and have designated parking spots

Using the laundry cost and additional $10 on top of the rental price. The location is on a main strip where there is really nothing but 100 other hotels. The shower in my room leaked and flooded the floor.

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The room was comfortable and had all facilities expected.

Liked everything except the lack of regular black tea (eg. Dilmah) - too many flavoured teas were available. Also, the prices of room service Breakfasts were astronomical.

The entertainment for the family.

lack of tea/coffee/hot chocolate in room

Great central location, can walk to CBD if wanted. Nice unit.

Wir fanden Roturua ganz toll! !! Das Hotel war sehr komfortabel und praktisch

nichts!

Well-equipped and decorated room.Nice ensuite bathroom with a large private hotub, definitely a treat after a whole day's sightseeing. Easy drive to supermarkets. 5 mins walk to Te Puia for our cultural tour.

Nothing to complain.

We like the solid, traditional nature of the hotel - wood panelling etc. It is a change from all the slick, modern hotels.

We found the breakfast a little too busy with so many Asian bus groups. We would prefer a more relaxed environment without being jostled at every turn.

The room 410 was good standard and well serviced.

Dining at Pavilion Restaurant Sat pm. It was not well supervised The main course food (although good in itself) was served on cold plates and therefore food was cold. The service was inadequate. A new waitress was badly trained and did not give proper attention to us as her customers.She did not know her menu , did not offer wine service and did not approach us for enquiry as to satisfaction,or further orders such as desserts and coffee. The restaurant was not busy at the time so that was not an excuse.

A bit old fashioned but very clean. Quite a few activities available (hot tub, pool, mini golf) but didn't have time to use due to Rotorua options. Kitchen had more than we needed but was handy.

Didn't have air conditioning and no screens on window. Very small narrow bathroom.

Spa was wonderful. My spouse got a fabulous massage. Food was good, too.

Access to courtesy vehicle and driver, great breakfast

Die Lage des Hotels ist einmalig, direkt an den Geysiren. Ohne Fahrzeug - zumindest Fahrrad - ist man aber sehr abgeschnitten, ca. 3 km zu Fuss sind dann zu bewaeltigen.

Veraltet, kalter Pool

Frühstück ist nicht zu empfehlen